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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 226 reviews
82%
Recommend This Property

Ratings Breakdown

226reviews

  • 5 Stars
    126
  • 4 Stars
    36
  • 3 Stars
    30
  • 2 Stars
    25
  • 1 Stars
    9

HOTEL NEEDS IMPROVEMENT

By

July 13, 2016

MY STAY AT THE HOTEL COULD HAVE BEEN MUCH BETTER, I FEEL THAT THE STAFF SHOULD WORK ON BEING MORE PROFESSIONAL WHEN DEALING WITH THE GUEST. PLEASE TRY TO HAVE MORE THAN ONE PERSON WORKING THE FRONT DESK, BECUSE THAT WILL DEF SPEED UP CUSTOMER SERVICE. OTHER WISE THE HOTEL WAS OKAY TO A CERTAIN EXTENT. IM JUST GLAD THAT NO ONE GOT INTO MY ROOM, WHEN I FOUND MY DOOR OPENED UPON ARRIVING BACK, FROM MY DAY OUT. ALSO I DID MENTION IT TO A DESK CLERK, WHO SAID SHE WILL FOLLOW UP WITH IT. I DONT KNOW IF SHE DID, I JUST LET IT GO, BECAUSE I DIDNT FIND ANYHING MISSING. THANK GOD!!

Posted byCustomerCare
July 22, 2016
Dear CANDY100, Thank you for staying with us and for leaving a review. I noticed you left a high mark on the Sleep Quality category, I am glad to know that you have a good night sleep. However, it is regrettable that your overall stay was affected by the level of service you received. Please accept our sincerest apologies for any inconvenience this may have caused you. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your feedback will be used for review and actions will be taken accordingly in order to achieve complete guest satisfaction. Once again, thank you for taking the time to review our hotel and we hope you give us another chance to provide you with a better stay. Best Regards, John O Case Manager IHGService
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Nice suite, ample room

By

July 12, 2016

club

Nice place, got there late and left early the next morning, room was clean, staff was nice.

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A/C

By

June 30, 2016

enjoyed our stay however the A/C was too loud finally had to turn it off to get uninterrupted sleep

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Holiday Inn Express Exmore, VA

By

June 29, 2016

club

Enjoyed our stay at this property. Wished there were more restaurants nearby; but we did find a Subway for dinner; and enjoyed shopping in Peebles!

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Great stay

By

June 07, 2016

club

The hotel was very clean and the staff was very friendly

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Great stay

By

June 03, 2016

club

First time staying at Holiday Inn Express. The room was clean and spacious for the two of us. The bed was very comfortable. We loved the pillows provided. Slept all night without interruption.
Breakfast provided was very good. A lot of choices for everyone. Did not notice staff on duty if there would have been questions/needs.
As a smoker ( my husband

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Great staff

By

May 31, 2016

platinumelite

The staff was always smiling and greeted me everywhere I went in the hotel. The breakfast buffet food was hot and had a variety of items on it. The room was clean as was the rest of the hotel.

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Awesome Stay

By

May 23, 2016

Have a great stay. Was a combination business / leisure
trip. The service was great! Great clean room, and great complimentary breakfast. Quick check in and check out.
Would stay there again.

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Great experience

By

May 23, 2016

club

Overall a good experience. The ac unit was noisy . I will be back for my next stay in the area

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SPECIAL STAY

By

May 06, 2016

platinumelite

We stay here often on our way to the Outer Banks!
We stay here often because it is consistently excellent and it never disappoints!

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Comfortable, and nice amenities.

By

May 04, 2016

club

We had a very nice overnight at the Eastern Shore Holiday Inn. It was very easy to check in and the room was nice and clean when we arrived. It was especially nice to have a kurig machine in the room to use the following morning, liked that! The workout room was very small, but the pool was nice. The only complaint was there was no hot tub. Breakfast the next morning was complimentary and was very well done. There was a large variety to choose from and plenty of healthy options.

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Clean rooms and enjoyed the indoor pool

By

May 04, 2016

We arrived at the hotel late in the evening. We were greeted by a friendly and courteous staff who efficiently checked us in. The room we had was clean and so was the bathroom which had sufficient lighting. The beds were neatly made and there were soft and firm pillows on the beds. When we got up in the morning we had the complimentary breakfast that was available in the dining area which we all enjoyed. After breakfast we took a dip in the heated indoor pool which was the high light of our stay, especially enjoyed by our daughter.

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