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Rated 4.0 out of 5 by 78 reviewers.
Rated 4.0 out of 5.0 by Convenient location and Pet Friendly Conveniently located on the highway on the way to the Outer Banks. The hotel is pet friendly. September 3, 2014
Rated 5.0 out of 5.0 by Clean and reliable Very reliable place for travel overnight stay and nice to know breakfast is available before heading out early the next morning. September 3, 2014
Rated 5.0 out of 5.0 by Labor Day Stay with Pup Great staff, very clean rooms. Breakfast was good! September 1, 2014
Rated 5.0 out of 5.0 by Very Pet Friendly We love staying here because it is a stop over on our way to the Outer Banks. We bring our dogs and this is a very clean and Friendly place. The price is very reasonable too! September 1, 2014
Rated 4.0 out of 5.0 by Busy weekend staffing We stayed in Exmore Friday August 29 passing through for one night. We stay here 3 to 6 times a year and are very happy with the hotel. However, this was Labor Day weekend and the hotel was very busy and more full than we have ever seen it. Everything was fine but as you can imagine breakfast was very busy. There was only one girl working the breakfast. Food, like bacon, eggs and pancake mix were running out plus utensils. I waited for eggs which was ok but when they came out they were barely warm, almost cold. The girl working was doing her best, working hard to accommodate all the requests plus trying to stay up with the food selection and maintaining a friendly positive attitude. In my view it was simply a case of not having enough help. I only saw the girl working the breakfast area and the girl on the front desk, who was also busy. They had to know it would be busy. I made my reservation the evening before and got one of the last rooms. It would seem that they did not properly staff for the number of guests. Regardless, we will be back. August 31, 2014
Rated 1.0 out of 5.0 rude, dirty, and still hungry I am a platinum member and stay at a lot of HIE. The staff was very rude on arrival. She was out front smoking and asked me if I was checking in. I said yes and she said go inside and she would be in upon finishing her cigarette. Was never acknowledged as a platinum member. The room was very dirty and had a few bugs in it. The breakfast the next morning was a nightmare. People waited a long time for the staff to put more food out. I said something St the front desk and they said it was busy time and that is how it is. I can't believe I spent money at this place. August 27, 2014
Rated 5.0 out of 5.0 by Fantatic Stay My family have chosen this hotel to spend couple of nights to visit Virginia Beach, Silver Beach and Ocean City. Our reservation was for suite room, but when we checked in we found that the hotel received the reservation from Inter-continental in two separate reservations the first night was for a regular room and the other night for suite. My family was utterly disappointed. The front desk employee Brittney handled the issue in a very professional way. Due to the lack of suite availability she provided us with two rolling beds. She put a lot of efforts to make us happy one. At the end our stay was truly enjoyable. The staff in general is very welcoming and they listen to their customers requests. The hotel in general is quite due to its location and relatively clean, but the carpet needs to be changed. Furthermore, the complementary breakfast is reasonable, but there may not be enough variety if you are dieting. August 21, 2014
Rated 4.0 out of 5.0 Ross Our stay at the HI was fine, with the exception of no soap in the rooms---the hotel mamager could have bougth a supply of bar soap from the food store located about a mile south of the HI. That expense would be nothing compared to a bunch of unhappy guest. Without guest--you do not have a business that will survive Please call me if you have any questions. August 21, 2014
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