Rated 3.5 out of 5 by 87
Rated 2.0 out of 5.0 by Te2014 Under Construction
We recently stated in this HIE. In August 2014, this hotel is under construction and is being remodeled. The property is very dated; the carpet and furniture are old. The breakfast area has been relocated to an adjoining building's conference room. It was not clean. After the remodeling is complete, this may be a nice place to stay.
On the positive side, the bed was clean and seemed new. If you just need a place to sleep, this may be the most important factor. Also, the hotel is in a good location.
August 20, 2014
Rated 1.0 out of 5.0 by Toolguy13 What a difference a few months makes
We stayed at this Holiday Inn Express in the early spring, and had a wonderful visit. We returned last week, expecting the same experience. We were terribly disappointed.
The first room we were given had wet carpet. We returned to the front desk and asked for another room. The second room was very small, and had only a queen size bed (not what we had reserved) and the carpet was also wet, though not as bad as the first room.
The hotel is under renovation and the noise of hammer-drills echoed throughout the building all during the day. After the first night, we requested a discount due to the noise and the renovations, not having the size bed we had reserved, and the breakfast being in a different building from our room and rather unappetizing. We expressed our displeasure with everything, but the staff would not budge on the room rate.
We had booked three nights, but we checked out after the first night and moved across the street. The other hotel was clean, quiet, had a nice room with a king size bed, and was $30 cheaper per night. We will stay there from now on.
August 18, 2014
Rated 4.0 out of 5.0 by LPWC Great stay
We've been staying here for over 15 years when we come to Fairhope, AL from when it first opened.
August 15, 2014