Rated 4.6 out of 5 by 276
Rated 5.0 out of 5.0 by jcstrasen Comfortable bed and great service.
This stay was part of a 10 day road trip covering 2000 miles. We saw many Holiday Inn Express® sites along the trip. If we wouldn't have stayed with the in-laws we would have stayed at other IHG sites.
May 24, 2016
Rated 5.0 out of 5.0 by PastorAJ Excellent hotel in pristine part of Alabama
Hotel is under new ownership and renovation, but they have done an excellent job in keeping the experience worthy of a HIE. The Breakfast was excellent and the young lady who attended the breakfast area was very attentive and kept it full. The front desk staff was very helpful and we look forward to staying there again in June. The Unclaimed Luggage Center in Scottsboro was a surprising addition to our visit after we checked out. Was a recommendation from someone at the hotel and worth the 30 minute- trip!
May 24, 2016
Rated 2.0 out of 5.0 by 21chloe Nice room
The actual room accommodation was nice. I walked in and there was a little welcome bag with water, peanut butter crackers and some peppermints so that was thoughtful. However, the hallway on my floor smelled absolutely terrible and, even though it was bad enough to make me want to gag and mention it to the desk, no one did anything about it. The desk employee on staff that evening was not helpful in any capacity. I felt that she was incredible lazy and for whatever reason spent more time in the back than helping guests. For these reasons, I would not recommend this hotel AT THIS TIME. I have stayed in the past and it was fine. On this stay, I honestly felt as if I were staying in a $20 per night Motel and not an IHG hotel.
May 23, 2016