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Rated 4.2 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Friendly service Comfortable and friendly staff. Only wish I had time to enjoy the outdoor pool. February 22, 2015
Rated 4.0 out of 5.0 by fres Convenient location, but a lot of road noise ====================================== ====================================== February 21, 2015
Rated 2.0 out of 5.0 by extremely overpriced. although the bed was very comfortable a good night's sleep was nowhere to be found.highway 99 is 50 feet from every room on that side of the hotel. Trucks travelled that route 24 hours a day so escaping the noise of the brakes of the horns of just the passing trucks is impossible.being on the other side of the hotel doesn't add much more comfort there is a train that passes by it every hour on the hour and since its next to a crossing it has to let its horn out every time it passes. Impossible to sleep through the night! I understand that rooms in the area were extremely sought after but paying that much for such an unacceptable night's sleep it's absolutely price gouging and ridiculous. I wouldn't recommend this hotel to anybody unless last resort or an emergency. the staff was more than accommodating and very helpful so other than the noise in the price. February 16, 2015
Rated 4.0 out of 5.0 by noise level Trying to sleep in this room was not good. the fan kept going on and off all night, It was cold in Fresno that weekeend in the 40's and when we checked in the room was freezing. we got the heater on and it took a long time to get the room warm, but in the night it would go on and then off, and would wake me up all night. It's either the fan or the freeway noise, or on the other side the train. and I put in ear plugs. Maybe you could invest in sound proofing windows. Also there was hair on one of the pillows....... not good, and the lack of towels, and no kleenex. The breakfast does have a variety good foods, but please tell me, What is the bacon you are using, and the scrambles eggs are so not real..... Also I cannot stand the use of plastic utensils, Why can't we have really knives and forks and plates. surley you have dish washes.. that being said, I have alwasy stayed loyal to Holiday Inn, but did look at other hotels in the area this time, I will be in Fresno on in 10 days. February 4, 2015
Rated 4.0 out of 5.0 by comfy bed,staff could use some training maybe i was there on an off day,evening staff was awsome ! the morning staff was slightly annoying breakfast choices where there just didn't look very fresh at the time i was there,but im not saying i wouldnt give them another try February 4, 2015
Rated 4.0 out of 5.0 by Clean and comfortable I enjoy my stay and at this location twice per month as it is close by where I work. I find the rooms and staff very friendly. The happy hour is also enjoyable. What I do not like is pricing varies from each stay depending on how busy the hotel is. I am quoted one fee on the phone, and when I check in the price is higher. I mentioned the discrepancy, but the demand of the units dictate what you will be paying. I will more than likely be looking for another establishment that will have consistent pricing. February 1, 2015
Rated 5.0 out of 5.0 by Great STAFF, location and more I have stayed here several times over the last few weeks. This is the BEST STAFF I have ever experienced at IHG, and I have had some really great experiences with IHG but this is better. From the second you check in till you leave they are service plus, from the front desk to house keeping to the kitchen... I have never seen such a great team. January 31, 2015
Rated 5.0 out of 5.0 by plenty of pillows, good mattresses I would like to say thanks for the very relaxing time at holiday inn express. January 30, 2015
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