Rated 3.9 out of 5 by 102
Rated 2.0 out of 5.0 by Frances0825 Uncomfortable temperature in room
The hotel was very nice, breakfast was good, exercise room was excellent, pool area was great too! My room was hot and humid, the AC was not cooling properly. The hallways and elevators were extremely warm as well - not comfortable! Technicians worked on AC and claimed to have fixed it but room continued to be too warm.
July 29, 2014
Rated 3.0 out of 5.0 by Jazzim Change Needed
I am a Platinum Ambassador and travel a tremendous amount staying only at IHG brand hotels. Additionally, this is the first review I have ever done, but this hotel needs reviewed. The property is beautiful, rooms are great and it is well located. However I have never been in such a dirty hotel in my life - rooms, hallways, elevators, it was horrible. There are stains on the carpets in the hallways, my bathroom door had had something thrown all over it, toilets were dirty, etc.
If this were my hotel, I would be embarrassed.
July 28, 2014
Rated 5.0 out of 5.0 by LindaKM Frisco
Wonderful. Was impressed with the modernness, amenities, and cleanliness. The staff was very accommodating as well. I would recommend to anyone traveling in the area.
July 25, 2014