Rated 4.6 out of 5 by 108
Rated 4.0 out of 5.0 by Heat23 great new hotel
Lovely place to stay, very accommodating when making reservations for the whole team and families. Also brought along 2 other teams!
Need better communication between management.
March 25, 2015
Rated 5.0 out of 5.0 by Yetilisa Great room
The entire experience was great. Bed was very comfortable and climate of room was great upon entry, nice and cool.
March 23, 2015
Rated 1.0 out of 5.0 by Discontented 9899 Horrible Customer Service
Incorrect rates on rooms and they were unable to fix this while we were there. Also had wrong number of rooms and took no responsibility for the mix up - they made the customer feel that it was all their fault. People working were not able to fix the issues. Had to wait for manager to get back to them and manager never came in to help address the issue.
Rooms were ok, but had garbage on the floor when we arrived. Pool was small and dim. No clean towels available. One elevator in the building and to say it was slow would be an understatement. Breakfast was ok.
After this experience I would not recommend this hotel to anyone. There are several other Hotel's located nearby that would have to be better than the service that this place provided.
March 18, 2015