Rated 4.1 out of 5 by 136
Rated 4.0 out of 5.0 by Horse Show Mom Exceptional staff
My daughter and I travel to horse competitions on a regular basis, and spent four nights at the Holiday Inn Express Harrisburg East. We need quick access to show grounds, EARLY breakfast, proximity to dining options, and quiet rooms. Holiday Inn Express Harrisburg East was an excellent value in all areas. Rooms are on the small side, but clean and beds were very comfortable. Location of the hotel was convenient to the Harrisburg airport, shopping and dining, downtown Harrisburg and the Farm Show Complex. Above all, the employees are efficient, competent and exceptionally friendly. Each time we entered or exited the hotel we were given a hearty welcome or goodbye, which definitely created a "home away from home" feel that is usually missing at chain hotels.
October 26, 2014
Rated 5.0 out of 5.0 by t-squared welcome environment
the visit at this location was warm and friendly. The staff was polite and detailed. The overall business trip was made successful as a result of this location.
October 17, 2014
Rated 3.0 out of 5.0 by Sharvdw Hotel was nice, Rate mess up was not
This hotel was nice, the rooms were nice, bathrooms quite small.
Always make sure you keep your emailed confirmation. We had 4 rooms for a horse show in the area. Upon arrival, the rates on the sheet were significantly higher. Others had checked in before I did by a day or two. I was told that they had signed saying the rate was fine. The others didn't know what it was supposed to be, after two days, they finally got our rates to be the same as I had on my email but it wasn't without me being incredibly uncomfortable and feeling like it was my fault. I finally asked the gal, "I have a confirmation with rates, I arrive and it's higher, why is this my fault?"
This might have been a fluke that this happened but it wasn't a pleasant experience to get the rates corrected.
October 15, 2014