Rated 4.4 out of 5 by 84
Rated 5.0 out of 5.0 by melg66 Clean comfortable rooms
This is a nice property. Very comparable to other Holiday Inn Express properties.
August 29, 2014
Rated 4.0 out of 5.0 by HollyLR Fine, but a few things kind of odd
We booked the room online, for a standard room, but were for some reason given a handicap room. No big deal, but there were a few weird things about our room that made us wish we had been given a standard, which was what we'd booked for. Two things: the door to the bathroom opened OUT (and of course it was a large door, which makes sense to accommodate a wheelchair), and those two factors together made using the restroom in the middle of the night a pain. The shower head was the adjustable type in that you could slide it up and down on a bar (due to the ADA room). This would have been fine but it didn't stay put at the top of the bar, and slowly made its way down. Just another small inconvenience. The other thing that was a little weird about this hotel was that the back outside door said it was locked from 11 pm til early morning, so you had to use your key card. No problem, but we found out on our second trip into the hotel from the car about 11:30 or later that the back door was indeed not locked at all--we just opened it. We felt safe, and the hotel was in a fine area of town, no worries, but it seems that the back door to the outside really *ought* to be locked (so you have to be a hotel guest with a key card) at the written hours, for general security.
It was fine, just those weird quirks made me not recommend this particular hotel. I think the front desk clerk, who was working late (we checked in late), just put us into the ADA room, not sure why. Experience was okay, but compared to the next Holiday Inn that we stayed at the following night, this one very very much paled in comparison, for a similar price as well.
August 28, 2014
Rated 5.0 out of 5.0 by jagbit Best service in country.
This hotel was the nicest hotel I stayed at during my cross country round trip. It was also one of the most beautiful locations I saw during my entire drive. It's worth the drive just to see the area.
In addition, the receptionist, Amy, was the nicest and most helpful receptionist at all the hotels I stayed in.
I intend to visit the area again and I will stay here. Real breakfast as well, not continental. Wish I'd had more time to explore locally.
August 26, 2014
Rated 5.0 out of 5.0 by Argent This is a great property with great staff!
I almost hate to tell you how great this property is because it is wonderful. Well maintained, clean with an amazing staff.
August 25, 2014
Rated 5.0 out of 5.0 by clty Wonderful location and staff
Great staff, helpful and friendly. Facility is centrally located, comfortable and clean!
August 21, 2014
Rated 5.0 out of 5.0 by RJN bird Very Pleasant Experience!
Upon entering this hotel; we were greeted and treated very kindly by such a nice woman at the desk. She gave us a beautiful room with a great view of the mountains. She treated 2 very tired travelers as if we were royalty! She made us feel special. She new the area and gave us great recommendations for dinner and shopping. The room was great! A big hot tub for two and very comfortable bed and temperature. Thanks for a great stay!
August 20, 2014
Rated 3.0 out of 5.0 by Polyman It was a nice room although way too big, bed was ok
Front desk clerks, both mid day and grave yard shifts were very accommodative and professional, received upgraded room afjter they both found out we were there to celebrate our wedding anniversary.
August 19, 2014
Rated 5.0 out of 5.0 by Suzy 65 Nice clean hotel
By the time we made our reservations there were only 2 bed rooms left. They were having a big event in SLC. When we arrived there were no vacancies in hotel so we were happy to have reserved early
We don't sleep as well in separate beds and can't sleep in
Queen beds anymore , However the shower head was so tall there was no way to get away from the water Even too tall for my husband who is 6' tall. Room was clean and spacious. Cathy checked us in and when we asked for dinner ideas she gave us 3---we went to all 3 during the time we were there and she was right on the mark.
Heber City is a very nice little town tucked into the mountains. We would stay again
August 12, 2014