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Rated 4.0 out of 5 by 99 reviewers.
Rated 1.0 out of 5.0 by Old, outdated and skeevy After entering our guest room we were immediately in aw at the appearance of the room. We were on the first floor and just walking down to our room you could see the walls down the hall were all bumpy and dirty. Upon entering the room you can see the old style of the place which is OK but only if it's up kept. The walls were caulked in the corners which was definitely not appealing to the eye, the toilet was practically falling off, you could move the whole thing. The place just had a smell that wasn't pleasant either. My fiance ran out of the room and spoke to the front desk who was very understanding. She offered him to try another room on the third floor. He immediately came back down saying that it felt exactly the same as the first room just worse because all you heard were dogs barking. The receptionist then told him "oh yes that room is close to the dog room". My fiance explained to her that he felt uncomfortable and unhappy with this hotel and didn't feel comfortable staying. She was very understanding and spoke with the manager so that we wouldn't get charged for the stay. At this point there is a pending charge from the hotel and I'm hoping it will not post to my account or I will be in further contact with the hotel. We have stayed in one other holiday inn express that was in Princeton, N.J. and we were very happy so we were truly disappointed with this hotel. I hope something will be done to improve this hotel and any others that you have complaints with. We have decided to no longer stay at Holiday Inn Express unless it comes highly recommended. October 15, 2014
Rated 5.0 out of 5.0 by Nice place to stay People always nice and it is clean . Best place to stay for the money. October 12, 2014
Rated 5.0 out of 5.0 by Wedding guests loved it! We had my daughters wedding guest stay at this Holiday Inn Express. The rooms were clean and appeared to be recently renovated. Staff was quite helpful. They even accommodated a couple of guests that came " a bit late" for breakfast the morning after the reception. Plenty of parking and easy access from the highway. October 9, 2014
Rated 5.0 out of 5.0 by Excellent location, facilities, and staff We stayed for a week at the Hillsborough Holiday Inn Express and were pleased with every aspect of our stay. The location made it easy for us to access the NC Chapel Hill campus as well as several state parks where we did quite a bit of hiking. Note that the airport at Raleigh was easy to access and was about a 25 minute drive down the highway. Our room was clean, comfortable, and had an excellent Panasonic 37" flat-screen HDTV for those who might find that important. The staff was friendly and helpful and there was no issue at all with our last day's early morning checkout to catch our departure flight on the last day. The breakfast offerings were similar to what we have received at other Holiday Inn Express facilities so we had no worries about walking out hungry each morning. They even had a pancake machine that "printed" little pancakes at the press of a button. It was a novelty for us and they were pretty good. The exercise facility was not large but it was perfectly adequate for our needs. The inn has a large parking lot and is set in a quiet area surrounded by trees and away from traffic. There are shopping centers, fast-food restaurants, and convenience stores only a minute or two away. We would not hesitate to recommend this facility to anyone looking for a comfortable stay at reasonable rates. October 8, 2014
Rated 5.0 out of 5.0 Clean and quiet hotel, great staff We recently stayed at this hotel in Hillsborough. It is a well maintained and clean property as well as the staff is courteous and professional. Great breakfast!!! September 24, 2014
Rated 4.0 out of 5.0 by Pet friendly with great staff Needed a place that was pet friendly on short notice. Staff was extremely helpful with all requests. September 22, 2014
Rated 5.0 out of 5.0 by Almost my second home I've been coming to this part of North Carolina for over a year now for regular meetings in the area. I think I've stayed here at least 10 times and will continue to use HIX Hillsborough for the foreseeable future. Each time I am greeted promptly and in my room within moments. The hotel itself is bit out of the way which is great as it affords me rapid access out of the RDU area by avoiding much of the traffic to the east. I also have great access to my friends in Carborro and Mebane as well. The owners are very kind and very attentive to anyone's needs especially in the mornings. The fitness room is tiny but usually functional as I only use the treadmill after driving several hours. Rooms are very clean and mostly quiet considering the proximity to I-85. Sometimes I find a fixture or two that could be repaired better and if I have one complaint it is the curved shower rods. They usually are sagging which creates some problems with the curtain preventing water on the floor (this is general on the fixture and not a reflection on the hotel per se.). I left a book there several weeks ago and when I returned this week it was waiting for me as promised. Highly recommend this HIX. September 17, 2014
Rated 4.0 out of 5.0 by Overall Good value Location is a bit off the beaten path ... good for peace and quiet. Still, location allows easy access to locations in and around area. September 9, 2014
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