Rated 1.0 out of 5.0 by unhappy1120 Never getting my business again
I have stayed at this hotel numerous times over the last few years usually because it was a last resort (everything else was booked). I have never had any problems though. The most recent stay, upon check in, I was told I was on the "do not rent list". Caught off guard, I asked why, of course. The receptionist called the manager for an explanation. I was told I was on this list because I had made a "mess" in a room previously. When I asked for details, I was told that I flooded the room and there was water everywhere. This was news to me. Being a grown adult, I have never and would never leave a room in that condition besides, why would I stay in a flooded room. Nothing has ever been said to me about this, not one word before. When I asked to speak to the manager, I was told they weren't there and wouldn't be there the next day. I told the receptionist they must have me mistaken with someone else. By the way, the receptionist was not the friendliest person to greet guests. Not sure what's going on with the whole situation, but seriously-this place is not the nicest anyway- then to be treated like that when I had chosen to stay there and spend my money is just ridiculous. Whatever. I'm not wasting my time thinking about this anymore.
May 31, 2013
Rated 4.0 out of 5.0 by trjyvo1 Nice & Clean
This hotel met the standards of some of the others that I have stayed at. However, this was the first of its kind to bill me for additional expenses in advance. When I inquired about the difference on the invoice and the amount listed by my bank, I was told that it takes a couple of days to drop off. What????
April 19, 2013
Rated 3.0 out of 5.0 by Twostep Needs a lot of refurbishing
Everything was outdated dingy and needs to be updated.
April 8, 2013
Rated 5.0 out of 5.0 by Hillwilly Quiet and comfortable
This hotel is located well off of the road and is thus very quiet. I slept great here. No noise. Staff was very friendly and courteous. Breakfast was good. Very clean also. I will always stay here when I'm in the area. Very much preferable to being in Durham or Chapel Hill.
March 4, 2013
Rated 3.0 out of 5.0 by Greenwave Basic hotel with no frills
basic hotel, no frills but no high prices, No newspaper delivered to door and bill was not slid under door like othe Holiday Inn Express. Basic linens. Cheap towels.
February 27, 2013
Rated 5.0 out of 5.0 by Niki73 Room and Comfort
Rooms are placed away from the noisy roads, I was able to get the goodnight sleep in peace. good thing is the rooms are upgraeaded!!! and comfortable...and staff was great!!
February 17, 2013
Rated 3.0 out of 5.0 by Arnoldinho Quite old hotel
Although it was only one night, I could recognize the hotel was in an old fashion, but on very silent place.
February 5, 2013
Rated 5.0 out of 5.0 by DrDon First class and in a good location.
If you are looking for traditional Holiday Inn service and facility, plus need to be near the northwest part of Durham or near the Ice Rink this is the place. We stayed here three days and thought the location was good for several places we needed to be in the northern part of Durham. Ice skating at the Triangle Sports Arena was on the agenda.
January 30, 2013