Rated 4.6 out of 5 by 70
Rated 5.0 out of 5.0 Amazing cleanliness
So many times Holiday Inn rooms (and rooms at other similar quality hotel chains) have been disappointing due to run-down and over-used appearances. Invariably I have left hotels feeling grungy and needing a bath when I return home. This Holiday Inn was an exception -- clean, well-designed, firm bed, AC that worked, and new furnishings in the room.
In addition, the breakfast selections were upscale set of teas, greek yogurt, walnuts with oatmeal, and fresh fruits. I will definitely stay at this hotel when in the area again.
August 18, 2014
Rated 5.0 out of 5.0 by Zac12 Excellent Hotel
Staff were very friendly. Rooms are clean and updated.
The sauna is a nice touch.
August 18, 2014
Rated 5.0 out of 5.0 by Pamolin17 U.P. is good and so was the Houghton Holiday Inn Express
Another nice stay at the Holiday Inn Express in Hancock, MI. The weather was perfect for 5 out of 6 days.
Lake Superior was COLD!
Breakfast was HOT.
We mixed business and pleasure and our cousins 90th Birthday Party was great. Maybe another example of YOOPER Power.
Once again, all is good in the U.P. of Michigan
August 15, 2014
Rated 4.0 out of 5.0 by Starman59 Aside from housekeeping issues, this place is great!
This summer was my second year in a row staying at this location. My room was on the third (top) floor, so there were no issues with other guests above me walking all night. My room was close to the elevator, but I never heard a thing. Breakfast was decent, but this is the only HIE where I have found them not to serve the sausage gravy (my favorite!) every day. Parking lot is huge and is shared with an adjacent furniture store, so there is never an issue here. Front desk and breakfast area staff couldn't have been nicer or more helpful. I had a low tire one morning, and was directed to a place in Hancock--across the bridge--that had me fixed and back on the road almost instantly.
Now for the negative--housekeeping needs to do a better job. One day I came back to my room to find the throw that is usually on the foot of the bed wadded up and shoved in between pillows. Another day found no housekeeping done in my room at all. I did bring this to the attention of management at checkout, and was assured the situations would be addressed.
The big question for a business such as this should be whether or not a patron would return on a future visit. I would, but wouldn't rule out checking out other motels in the area. The Keweenaw is a gorgeous area to visit, and I hope to return in a year or two.
August 14, 2014
Rated 5.0 out of 5.0 by Gin23 Great staff
I had a nice stay. Katie at the front desk was extremely helpful with my internet/laptop problems. She saved the day for me!
August 14, 2014
Rated 4.0 out of 5.0 by hunter 64 VERY FIRM bed if thats your thing.
Nice staff, poor value. Too far away from the city of Houghton and everything going on down there. Beds were extra firm.
August 12, 2014
Rated 3.0 out of 5.0 by adfadsf Houghton MI
Poor front desk staff...great service staff otherwise. better choices in the area
August 8, 2014
Rated 5.0 out of 5.0 by Cark great breakfast and comfy bed
As soon as we got into room after a long day's time, laid on the bed and said, "AHHH"
Breakfast was just outstanding!
August 2, 2014