Rated 4.6 out of 5 by 74
Rated 5.0 out of 5.0 Fantastic staff
We stayed at the HI Express, Howe to attend our son's wedding and tour the area. The staff at this hotel is fantastic. Although the hotel was fully booked the staff attended to our every need and request as if we were the only people there. There also was a delightful Victory motorcycle group booked who were very amiable and seemed to enjoy themselves very much including interacting with other guests who wanted to know more about their sport yet, were not intrusive in the least. It was nice to see everyone enjoying themselves as we did also. The room was clean and quiet; the breakfast was well attended with a nice variety; and the location was close to many tourist attractions with easy access. We will definitely look forward to booking here again (hopefully when the Victory motorcycle group is there again next year)! I would highly recommend this hotel to anyone wanting a comfortable stay.
July 27, 2014
Rated 5.0 out of 5.0 by EandA'sGma A great place for me and the grandkids to stay
This Holiday Inn suited our purpose perfectly. The room was clean, the pool was clean, the halls and breakfast room were clean. The staff person for breakfast was cheerful and the food was tasty and plentiful. We went to breakfast near to "closing time" and the breakfast lady checked with us before clearing away the buffet. That doesn't usually happen, and we appreciated it. The granddaughters loved the pool, and having check out at noon gave them the chance to swim in the morning, too.
July 23, 2014
Rated 2.0 out of 5.0 terrible internet and guest service
I canceled another hotel because of internet and booked Sturgis. We looked forward to catch up on a couple of shows online. Internet was nonexistent. I called front desk to ask about it and was told no on else complained and her internet was fine. I asked if she had an IT number I could call or have something reset (I travel and know there are ways to reboot internet-just like home). She said no but she was busy and would look into it. I asked her to call back to let me know what was happening. She did call to tell me there was nothing she could do. I asked for a discount telling her about the other hotel, etc. She ignored me and said there was nothing she could do. After this, we decided to watch a movie on computer
July 10, 2014
Rated 4.0 out of 5.0 by Target14 Clean room and comfortable bed
Very nice place for the price. Very convenient to the tollroad, so it is easily accessable.
July 8, 2014
Rated 5.0 out of 5.0 by dpsawyer842001 Great Service
The staff were friendly and helpful from check in to check out.
July 7, 2014
Rated 5.0 out of 5.0 by redyne Excellence in Motion
Staff was awesome, met all my needs. Very friendly and understanding of the stress guests were enduring post tornado. They had cold water ready, and checked me in quickly. Asked if I needed anything, and made sure I knew what was available at the hotel.
July 6, 2014
Rated 5.0 out of 5.0 by 1cgwife Comfortable bed and great service
After traveling across the country, I can honestly say that this is the best hotel I have stayed in recently. This hotel had the most comfortable bed, the nicest staff, and the BEST breakfast. I also brought my dog, and this hotel had the greatest area for my dog to run around outside. I would HIGHLY recommend this hotel to anyone needing a room in the area.
July 6, 2014
Rated 4.0 out of 5.0 by duffsmom clean room and bathroom
Enjoyed our stay. was easy to locate and all were very courteous and friendly. a small refrigerator would have been a very welcome addition to our room.
July 5, 2014