Rated 4.6 out of 5 by 153
Rated 5.0 out of 5.0 by DRC50 Great service
We recently had a group reservation at this hotel for a 3 week period. The general manager and entire staff were excellent. This manager and staff go far and above many at other Holiday Inn Express properties to ensure a truly great stay for the guests. On-going upgrades and improvements to the hotel and services show the pride taken by the staff. I highly recommend this hotel for the Lacey, Olympia, south Tacoma area.
April 19, 2015
Rated 4.0 out of 5.0 Excellent Staff Service
I mistakenly left some items in my room when I checked out. The staff found the items and, in an effort to return them to me, called my employer who provided them a phone number for a co-worker. They contacted my co-worker who informed me of my oversight and that the items were being held at the front desk. I returned and retrieved the items.... The staff's efforts were MUCH appreciated. Please pass along my thanks.
April 18, 2015
Rated 5.0 out of 5.0 by Suwa great service and hotel
We had a very good stay with this hotel and we also used the meeting room for a wedding rehearsal dinner which was wonderful. The staff was great...seeing to all our needs and making the evening a success. Thank you.
April 15, 2015