Rated 4.4 out of 5 by 83
Rated 4.0 out of 5.0 by southernvisit Clean and Comfortable
Bed was extremely comfortable, plenty of comfortable pillows. Room and entire facility very clean. Bathrooms very well lit. Large area for breakfast buffet. Employees friendly. TV was a little hard to figure out, and did not like not being able to keep the bathroom door open. Vending machine only on one floor.
July 26, 2014
Rated 5.0 out of 5.0 We are coming back!
When we visit family in Temecula we now stay that the HI Express in Lake Elsinore and save over $100 per night. The breakfast is excellent. The beds and pillows are great. It is quiet and the staff is particularly helpful. We'll be back next month!
July 23, 2014
Rated 4.0 out of 5.0 by howard123 Make sure you have the credit card you pre paid the room with
The hotel was great along with the staff. My only complaint was that I made the reservation and paid with my IHG credit card in advance. However when I arrived I did not have it with me so they insisted I use another card to pay the bill. I am still trying to get my original credit card reimbursed.
July 21, 2014
Rated 2.0 out of 5.0 by Sherry64 Adequate but not appealing
Had to move to another room with little notice or concern for inconvenience. no help or compensation for the inconvenience. Pool area was not clean. Prepaid stays do not allow for any alterations. I stayed 7 days and there was no leeway for me when I needed to leave a day early.
July 17, 2014
Rated 5.0 out of 5.0 by poloh20 staff
Great staff, friendly and very professional. Would stay there again.
July 17, 2014
Rated 5.0 out of 5.0 by joeb2 Very good customer service
Often times when I travel the desk folks are a little too mechanical when dealing with there customers/Guests. Not here. The front desk clerk was smooth, competent and professional. He did a great job and it all seemed natural too him. It made for a great start to my stay.
July 15, 2014
Rated 5.0 out of 5.0 by ElliteMember2014 Best holiday Inn
Awesome room, i think the hotel was recently renovated or is new.
The furniture and bed were nice and the room had high ceiling. One of the best holiday Inn i have stayed ever period.
July 14, 2014
Rated 5.0 out of 5.0 by heymars Real nice place
The place was nice and the staff were friendly.I wish the pool was outdoors. The pool area was too hot. I really liked the comfort of the room, Location is good.
July 11, 2014