Rated 4.5 out of 5 by 154
Rated 5.0 out of 5.0 by Lydia03 Great Hotel
The Hotel was Clean, Comfortable, quite and secure. I would stay here again. The staff were friendly, the location is good for business. The room was spacious and the beds were comfortable. The breakfast was continental and the food served was adequate. The only thing I would recommend would be a Manager's Special like so many other Hotels offer. It is nice to wind down the day with some snacks and a beverage.
April 13, 2015
Rated 4.0 out of 5.0 by tntdriver holiday Inn Express Laredo TX
The Staff is very helpful and very attentive to the needs of customers. The mattresses are a little old and not really what I expected from a Holiday Inn. The towels in the bathroom are not really what I expected from this chain either ( small and not very fluffy ). They provide a guest appreciation night twice a week with chips and salsa and some other finger foods, these 2 nights are also the ONLY 2 nights that they provide guests with fresh baked cookies. I hope that they change there mattresses that was the only major complaint that I have, but based on that I am not sure if I will stay there again.
April 12, 2015
Rated 5.0 out of 5.0 by jopps Best Service Ever !!!
Erin Shea, the lady who received us when we arrived, was truly the best ever in my more that 50 holiday inn hotels visited !!!, she was kind, worried that everything was ok, give us recommendations to visit in the city and even took care that our bottles of water were colocated inside the freezer of our room !!!, She should be teaching all the guys in all holiday inn hotels how to be professional and kind with customers !!! She simply has been the best of all, THANKS !!!! If one day you unemploy this lady, please notify me, I would be glad to employ her for my franchises.
April 7, 2015