Rated 3.8 out of 5 by 115
Rated 5.0 out of 5.0 by BNDT Holiday Inn Express Lawrence/Andover Review
I very much enjoy the size of the hotel and the convenient parking arrangements. The rooms are clean and the beds are comfortable. Love having a chair and ottoman. Great variety for breakfast. Warm and friendly staff.
September 24, 2014
Rated 4.0 out of 5.0 by BelushiDK Hidden Gem
Nice property tucked away off of I495 (Exit 42) in a wooden glen just behind a Dunkin Donuts and a Friendly's.
Friendly and courteous staff is well attentive to your needs.
Enjoyed the complimentary breakfast that had a nice variety.
Very convenient to local restaurants and shopping.
I would recommend this property.
September 23, 2014
Rated 5.0 out of 5.0 by Retirees from Allegany Co welcome sight at end of a long day
We had some trouble locating this hotel, but everything was fine once we got there. Room was v. comfortable, and staff v. pleasant and helpful.
September 19, 2014
Rated 2.0 out of 5.0 by My kids mom03 Not the best hotel we have stayed in
We chose this location for one night because we were visiting my daughter and Walden Pond. The beds were extremely uncomfortable and also not queen sized. We won't be going back there.
September 19, 2014
Rated 5.0 out of 5.0 by Jimmie93 a pleasant place to stay
always stay at this hotel when in the area, as it is a known quantity, and a great value - would recommend to anyone
September 16, 2014
Rated 2.0 out of 5.0 by DoroR Not a typical HIE
I have stayed at this location a few times. The staff hasn't remembered me. The person who checked me in last time commented on my rewards status by saying 'I see that you are a Basic member. We want to thank you for that'. That was it. Usually they thank me for being a Gold level member and hand me a bottle of water or a snack. Not here! I always request a mini fridge and microwave because of my unique diet. Not only did they not provide me with a room that had them they didn't even comment on why I wasn't getting them.
Twice I have stayed further away just to avoid this location but I really didn't want to have to make the longer drives this time. I would recommend, that if you can, skip this location and make the longer drive.
The staff are very nice but don't provide the service standard that is typical at other locations.
Also- the front doors are not automated. This is really annoying when you have heavy work bags.
September 15, 2014
Rated 3.0 out of 5.0 by Swimmer343 hotel
needs a makeover and a pool...needs more seating in breakfast area...clean the carpets
September 13, 2014
Rated 5.0 out of 5.0 by mamavb Comfortable bed and great service
We stayed there for two nights. Everything was perfect except the breakfast on the second morning. I would recommend this hotel!! :)
September 10, 2014