Rated 4.3 out of 5 by 116
Rated 3.0 out of 5.0 by Mallen 53 Not as I hoped
I expected better value overall for the cost. The staff was friendly but not over all helpful, only one was average to above helpful.
December 16, 2014
Rated 5.0 out of 5.0 by merritt78 Nice hotel
Not a bad hotel at all, I stay there all the time.
December 2, 2014
Rated 5.0 out of 5.0 by tebel awesome place
standart holiday inn express. awsesome, would stay there again when i goto that town again.
December 1, 2014
Rated 5.0 out of 5.0 by No nickname given Comfortable bed and great service
Comfortable bed and great service Comfortable bed and great service Comfortable bed and great service Comfortable bed and great service Comfortable bed and great service
December 1, 2014
Rated 5.0 out of 5.0 by Brian2791 Clean room and great staff
The room was clean and large. The staff was very friendly. Great place to stay. Would recommend to anyone.
November 30, 2014
Rated 4.0 out of 5.0 by Lee 888 Complementary Wine
Easy access, convenient location, and excellent reference to a nearby restaurant.
The complementary wine/beer in the lobby was a unique touch, thanks!
November 25, 2014
Rated 5.0 out of 5.0 by rfaulkner7 Great stay but do not dispute any charges...
We had a great stay for a group of family and friends for my son's wedding. I recommend the location - nice, clean, convenient, etc.
But, don't question or dispute any charges to your credit card. I was charged for a night's stay for a family member who became ill at the last minute; a reservation I cancelled personally at the front desk early the day of the scheduled arrival. I sent several messages and left my name and number for them to call me, but nothing until almost 2 weeks later when today I was told that they would not refund the money. Their "generous cancellation policy" is supposed to be 6pm - I should not have been charged.
November 19, 2014
Rated 1.0 out of 5.0 by Shagger Bad front desk and management experience.
Started off on wrong foot with zero recognition for platinum membership. No mention on checking in, no offer of bonus welcome points. I booked a standard 2 bed room and asked for an upgrade.. I was told by the front desk clerk that no king beds or upgrade of any type was available and if there was this upgrade would have automatically been done by the IHG website. Ive never been told that before. I then said that if I tried to book a room right now that there would be none available to which the clerk said "correct - we have no rooms available". I checked in, stepped aside to the lobby and saw that the IHG website was still selling a variety of rooms, kings and suites for that night. I then went back to the clerk and told her and that the upgrade is not discretionary but a benefit earned by loyal members and if available has to be provided. I asked for the manager on duty to call me in my room. I never receive a call.
On check out the next day I mentioned this to the clerk at the desk who apologized and credited by rewards account with some extra points.
November 16, 2014