Rated 4.3 out of 5 by 149
Rated 5.0 out of 5.0 by LysCharlene Lovely Place
I come to livermore every few months to visit family, and I always choose to stay here out of all the hotels in that area (and there are a lot of them ) . The staff is very nice and hospitable, free breakfast is always good =] , coffee 24 hrs (LOVE) , the beds are comfortable , it's like sleeping on a pillow. Great place ! I like the fact that its not extremely busy so you don't have to deal with the hassle of slow service.
April 14, 2015
Rated 2.0 out of 5.0 by HandsomeJames Nice room, terrible staff
Over my two day stay, I kept having problems with the staff. First they couldn't find my reservation (which I had printed out and had it as I arrived) and instead of just saying 'something must have been wrong" they kept insisting I must have cancelled or changed the reservation (which I didn't).
So, after finally checking in, the room was fine. I don't love that you have to put your room key in a slot in the wall to turn on some of the lights and be able to use the A/C or Heat. Livermore can get quite hot at times and cold at others, so being able to leave the AC or Heat on when you leave the room is preferred.
On checking out, I was overcharged for the room based both on my reservation (which I had a copy of right there) and based on what the Holiday Inn website said was the rate for the room for those nights. The front desk person said she couldn't do anything about it and I would have to contact the manager sometime during the week. Didn't even offer to have the manager just contact me.
April 8, 2015
Rated 5.0 out of 5.0 by Chris NP Great stay
The Holiday Express Livermore is the perfect hotel in the Livermore Area. I stay nearly every week and originally tried all of the different hotels in the area but always stay here now. This is by far the best hotel for the best overall value. The staff is awesome, especially the front desk. The breakfast is good and the attendant is always helpful and polite. The rooms are clean, organized and easy to access. Check-out is simple and doesn't require any effort. The happy hours is a nice touch and Ed is always there to greet and make everyone feel at home.
This is the place to stay for a friendly, quiet stay.
April 5, 2015
Rated 4.0 out of 5.0 by SB PDX Simple and comfortable
Great value, friendly staff, comfortable, and I would highly recommend it.
April 4, 2015
Rated 5.0 out of 5.0 by Shelley255 Great service
Stayed here for one night to attend a wedding at the nearby Las Positas golf course. The hotel is comfortable and the staff are great. One of the better Holiday Inn Express hotels I have stayed in.
April 3, 2015
Rated 5.0 out of 5.0 by jlsreno Quality hotel with great location.
Without question, this is our favorite location to stay in the East Bay. Hotel is always spotless. Without doubt the staff at Holiday Inn Express, Livermore, is the friendliest staff, Everyone, top to bottom are the greatest. Louis is the person we most interfaced with and he was of great help. Thank you Louis and the entire staff for making our stay perfect!
April 1, 2015
Rated 5.0 out of 5.0 by Greg217 Quiet stay
Over all enjoyed my stay. The bed was a little on the hard side for me.
March 30, 2015