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Rated 4.5 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by Great hotel for the price This hotel was wonderful. The staff was attentive. The room was excellent. I enjoyed the television, WiFi, and breakfast. November 18, 2014
Rated 5.0 out of 5.0 by internet and comfort of bed First time at this hotel. The staff was very friendly. The parking was good were as they had parking for large trucks.Hotel location was great right off highway easy access. November 9, 2014
Rated 5.0 out of 5.0 by friendly service Beds were comfortable, staff were very friendly, they helped me with anything I needed, breakfast was good with a good variey November 4, 2014
Rated 4.0 out of 5.0 by Bright spot in a bleak place The HIE was more than comfortable, especially the big, soft bed. Breakfast was diverse and delicious, especially the crisp bacon. What might keep us from returning when we travel to the area next year is the forlorn setting of the HIE. October 28, 2014
Rated 5.0 out of 5.0 by York We enjoyed our stay enough to stay again on our return trip west. October 27, 2014
Rated 5.0 out of 5.0 by Nice Hotel The entire hotel was clean and neat. The staff were nice to do business with. Good value for a roadside hotel. Quite, dark room which was good for sleeping. October 18, 2014
Rated 3.0 out of 5.0 by Underwhelming guest service I wanted to take a hot shower before leaving. I adjusted the water to my liking. But when I pulled up the diverter valve to shift the water from the tub, to the shower head, the entire tub nozzle fell off into the tub. There wasn't enough thread for me to even thread it back on. The water just sprayed out from the wall horizontally. Needless to say, the shower I took wasn't what I wanted, as I had to sit down in the tub, and contort all over to soap up, and then rinse off. The real kicker is, I called the front desk to inquire about someone from maintenance being able to come fix it. As it was Sunday, I really didn't expect there to be, and there wasn't. The woman asked what happened, and I explained it exactly. It was obvious that if the nozzle assembly fell off as I attempted to pull up the diverter valve, then I wasn't able to take a shower. All she said was "sorry about that. Thanks for lettind us know" I figured she might be able to offer to let me shower in a different empty room. There were plenty of empty rooms. They weren't that busy. But she didn't offer anything in way of compensation. Part of the cost of the room I'm sure includes guests using hot water for showering or bathing. I felt like I didn't get near my moneys worth that stay. Some sort of compensation would have been appreciated, and went a long way toward customer satisfaction. But I really felt she couldn't care less that I wasn't able to get a shower. October 16, 2014
Rated 5.0 out of 5.0 by Terrific staff and cleanest hotel ever I stayed at this propery for one night (Saturday night) because of a wedding taking place nearby. My wife and I were checking in late and the front desk clerk checking us in could sense we were tired and made us smile. He was efficient and knowledgeable of the guest rooms. I also came back down to the front desk and asked for an extra pillow and blanket and the front desk clerk (same one as before) was extremely friendly and acted as if it were no problem at all. The guest room was unbelievably CLEAN. I was shocked. The carpet was immaculately swept and the bathroom (especially the tub) looked at if they were freshly scrubbed. The breakfast bar was great with a lot of choices and the food was fresh. The hostess was very kind and helpful on where to find various items. Overall, the staff's friendliness was authentic and I definitely recommend this hotel to others. Enjoy your stay! October 15, 2014
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