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Rated 4.5 out of 5 by 44 reviewers.
Rated 4.0 out of 5.0 by Good place Weather was a problem for getting to all surrounding amenities . Lot of restaurants and stores down the road. Will return when needed. February 12, 2014
Rated 5.0 out of 5.0 by Great tv Loved the biger tvs anf the great recliners.the great breakfast February 5, 2014
Rated 5.0 out of 5.0 by Services I would have to say this was one stay where everyone from the manager to the cleaning group were very polite and helpful. The employees at the front desk on all shifts were very friendly and polite, they would go out of their way to satisfy the customer. The manager also frequently asked many times about my stay, and if I had any problems, she is one manager that I seen that seems to make sure her employees and guest have what they need to be comfortable. I must say this staff are very professional, and love their employment with your company. I just hope more places had that environment, Thank you for my stay. January 28, 2014
Rated 5.0 out of 5.0 by Frequent buisness guest The staff is always freindly and accomodating. The rooms are always clean and the noise from room to room through the walls is is one of the quietest hotels I've stayed in. I really enjoy the pool to relax in after each day's work. January 14, 2014
Rated 4.0 out of 5.0 by nice accomodations, need more personable staff This is a new hotel, and we had a very comfortable stay. However, the personnel could be friendlier and it would help if the breakfast serving staff spoke English. I had to ask the server for "leche" before she could understand I was asking for a carton of milk. January 3, 2014
Rated 5.0 out of 5.0 by Above and Beyond Our week at the Holiday Inn - Hampton Lakes was great. The hotel was spotlessly clean including the lobby and the hallways as well as the room. I appreciated the great lighting in the bathroom. The mattress in our king-size room was one of the most comfortable mattresses we have ever slept on. We loved the modern decor. The front desk staff was friendly and helpful - and the warm cookies in the evening made for a nice welcome. Breakfast seemed to offer a bit more than most other hotels including bacon or sausage along with eggs and other breakfast items. However, the most incredible point was the honesty of the hotel staff and management. I left a very expensive package in the room upon check-out. It took a few days to realize that the package was missing. When I contacted the hotel manager regarding the lost package, she was able to verify that it had been found and placed in a safe place for keeping. Every item was accounted for. This level of honesty and integrity is hard to find and I truly appreciate the staff and management at this hotel. I will stay at this facility every time I visit Wichita, KS in the future. Thanks!! December 30, 2013
Rated 3.0 out of 5.0 by Unpleasant Staff The staff from start to finish was not pleasant as when checking in the lady asked me "What I needed? You need to check in?' Then without any notions or apologies toward myself, my colleague or my time answered the phone and was yelling for help from another staff member entering the lobby across the room to work the phone . Mentioning the customer on the phone was getting mad and she needs to do something about it. Finally got my key and a brief welcome after 15 minutes, then checking out was a similar but not as poor experience. Only takes one time but when it happens both times it quickly shows the character of this franchise/hotel. December 19, 2013
Rated 5.0 out of 5.0 by Very Clean and Comfortable I was in town for a wedding this past week and stayed here with my wife. The room was very clean. The bed was probably the most comfortable hotel bed I have ever slept in. The pillows were perfect for me. The staff was very nice. This hotel is very close to lots of shopping and restaurants. Great place to stay! December 18, 2013
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