Rated 4.2 out of 5 by 32
Rated 5.0 out of 5.0 by Jcbhla Best hotel in the holiday inn organization !
Chavon was wonderful as well all other staff.
Rooms are always clean .
June 14, 2013
Rated 5.0 out of 5.0 by thbrown223 Excellent place to stay
This hotel was absolutely beautiful! The hotel staff were professional and accommodating. Rooms were clean and comfortable. The beds were extremely comfortable. There were several amenities available for all hotel guests. I will stay nowhere else when I visit Charlotte, NC.
June 9, 2013
Rated 1.0 out of 5.0 by awfulending Everything typical and fine until early morning call
Everything was typical about this stay and with the Holiday Inn Express up until an early morning phone call. The phone call came from a family member also staying there and not an employee to let us know that our vehicle and theirs and 18 others had been broken into!! Apologies were made but noone went out of their way to try and help the guests out. We had to go to them for brooms, trash bags (to cover windows), tape, and anything else that might have been needed. We even cleaned the glass up in the parking lot. Having a background in working at hotels, I would have thought that someone would have been out checking with the guests and seeing if there was anything that they could do to help out. Still concerned as to why the whole thing went unnoticed on night shift. Afterall, there are cameras and it was 20 vehicles total!!
June 7, 2013
Rated 5.0 out of 5.0 by haworth one of the best
One of the nicest Holiday Inn Express locations I've stayed at. Great room, clean, good location, great friendly staff. Thanks Nelly ! Only complaint was no bacon or sausages at breakfast. Would definitely stay here again.
June 6, 2013
Rated 5.0 out of 5.0 by 26runner Great Stay
The staff at this location was fast and friendly. Felt like I was at home!
May 29, 2013
Rated 1.0 out of 5.0 by Poppywhich Great Property
I have stayed here several times and have always found the staff and accommodations to be outstanding.
Keep up the good work!
May 27, 2013
Rated 5.0 out of 5.0 by AB05172013 Great location to rest
I came in for business at the Charlotte Motor Speedway All Star Race May 2013.
Upon checking in I met with Nadia, an attractive young lady with an infectious smile and personality. She made the check in process very smooth and passed lots of information about the hotel such as breakfast, etc without coming across as robotic. She is an asset to this location.
I enjoyed the stay and look forward to returning.
May 24, 2013
Rated 3.0 out of 5.0 by Zul0996 Internet Access is poor
the one big issue I had at this hotel was the Internet Access. In room access was terrible. Once you left the room it was OK. Connection kept dropping.
May 15, 2013