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Rated 4.5 out of 5 by 98 reviewers.
Rated 4.0 out of 5.0 by A nice stay I would definitely recommend this hotel. The staff was great, the room was clean and comfortable, and the breakfast was good. The only thing that would have made our room better would have been a microwave and mini fridge. July 25, 2014
Rated 3.0 out of 5.0 by good Stop over booking your down town hotel in Charlotte an sending people an send your customer 11 mile away to stay at your hotel. July 25, 2014
Rated 5.0 out of 5.0 by Cannon Review Excellent hotel with a wonderful staff of friendly, helpful people. Not ideal for those that may want to sleep in - housekeeping is up early looking to clean your room unless you have the do not disturb on your door. Great continental breakfast with a large variety of choices - something for everyone. Clean, clean, clean! July 24, 2014
Rated 5.0 out of 5.0 by Friendly staff, clean rooms and great breakfast!!!!! Our 3 night stay was very relaxing and comfortable, loved the beds and pillows. I honestly had one of the best hotel experiences at this location. Thanks to the staff and management. July 24, 2014
Rated 4.0 out of 5.0 by Friendly staff and yummy breakfast! The staff were friendly from the point of inquiry to the point of departure. I was presently surprised by the spread of the continental breakfast, much better than I have experienced at comparable hotels before. The only minor complaints that I have are that the fan on the air conditioning unit was noisy (perhaps just in that specific room), there was no cover to the peephole on the inside of the door and that some noise from the road could be heard (did not really bother me, was expected due to the location of the hotel). The staff, the breakfast and the size of the room made my stay comfortable and pleasant and I will be sure to stay at this HI Express in Matthews again when I am in the area. July 21, 2014
Rated 5.0 out of 5.0 by Excellent Staff! We were treated like royals. They were so nice to us we were riding our Goldwing Trike and it was kinda late so to keep us from dragging out the cover, we were allowed to leave our bike under the canopy! They gave us bottled water and were Very, Very Kind in every way. Even told us where the resturants were and SMILES when doing it. Thank you to the Staff At Matthews (South East Charlotte) Yea'll get the Gold Star!!! July 20, 2014
Rated 5.0 out of 5.0 by Nice Hotel We stopped here to break up a long drive on a family road trip from the Outer Banks of NC to GA. The hotel was perfect for what we needed and the breakfast and coffee helped us wake up before getting on the road to head back. July 17, 2014
Rated 5.0 out of 5.0 by Great to Visit the Old Home Town I wanted to stay in the HIE I had seen grow from "birth" during my 24 years living in Matthews. I now live 100 miles away. Soooo when a personal reason came up for me to return to Matthews, I wanted to stay in the HIE! July 14, 2014
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