Rated 4.5 out of 5 by 211
Rated 1.0 out of 5.0 by Guest from Canada Rude and Ignorant Front Desk Staff
Rude and ignorant front desk person refused to call a cab DESPITE the following: hotel has no restaurant; hotel has no shuttle service; there are no restaurants within walking distance; in room phones DO NOT WORK PROPERLY.
Cab service in area is appalling. Took 30 minutes to get a cab to come to hotel. For the journey back, waited almost an hour at a restaurant 2 miles away for a cab - no idea when it turned up - a customer saw that I had been waiting long so was kind enough to drive me back.
Do not use the recommended car service for the ride to the airport. The driver talked loudly on the phone for the whole journey; drove too close to the cars in front on the highway (while holding the phone) and did not even have the courtesy to hang up the call or even look at me when I paid the bill.
Very, very poor experience. If you do not have your own transport - STAY AWAY from this hotel. Be prepared for rude and unhelpful staff
October 24, 2014
Rated 5.0 out of 5.0 by MiKe77749 friendly and attentive staff
Upon arrival, check in was hassle free, the lobby was grand and clean,the staff were very hospitable.
The variety of food for breakfast was better than what I was expecting,delicious too!
Not that I did any swimming but the kids seemed a little disappointed about the size of the pool….it was small and not a lot of seating room…despite that, the kids still had fun.
The rooms were spacious and clean.
I would definitely stay at this hotel again!
October 22, 2014
Rated 5.0 out of 5.0 by arlene1 Great service
Great service, comfortable bed/room, very clean, breakfast was awesome.
October 17, 2014