Rated 4.5 out of 5 by 211
Rated 1.0 out of 5.0 by Guest from Canada Rude and Ignorant Front Desk Staff
Rude and ignorant front desk person refused to call a cab DESPITE the following: hotel has no restaurant; hotel has no shuttle service; there are no restaurants within walking distance; in room phones DO NOT WORK PROPERLY.
Cab service in area is appalling. Took 30 minutes to get a cab to come to hotel. For the journey back, waited almost an hour at a restaurant 2 miles away for a cab - no idea when it turned up - a customer saw that I had been waiting long so was kind enough to drive me back.
Do not use the recommended car service for the ride to the airport. The driver talked loudly on the phone for the whole journey; drove too close to the cars in front on the highway (while holding the phone) and did not even have the courtesy to hang up the call or even look at me when I paid the bill.
Very, very poor experience. If you do not have your own transport - STAY AWAY from this hotel. Be prepared for rude and unhelpful staff
October 24, 2014
Rated 5.0 out of 5.0 by MiKe77749 friendly and attentive staff
Upon arrival, check in was hassle free, the lobby was grand and clean,the staff were very hospitable.
The variety of food for breakfast was better than what I was expecting,delicious too!
Not that I did any swimming but the kids seemed a little disappointed about the size of the pool….it was small and not a lot of seating room…despite that, the kids still had fun.
The rooms were spacious and clean.
I would definitely stay at this hotel again!
October 22, 2014
Rated 5.0 out of 5.0 by arlene1 Great service
Great service, comfortable bed/room, very clean, breakfast was awesome.
October 17, 2014
Rated 5.0 out of 5.0 by Kings Creek Indoor garage, great staff
Having an indoor garage is wonderful especially for those with disabilities. Elevator from garage to your room floor makes coming and going so easy.
The front desk staff and hotel manager show an interest in meeting your needs . Because I was having a problem with the phone reservations ( not thru the hotel), the manager called me and was able to correct the problem.
I have stayed here before and will continue to use this hotel as my first choice on future visits to the area.
October 15, 2014
Rated 5.0 out of 5.0 by Chomom Comfortable and Great Night Rest
This is a great place. Right off of I81. Easy to find. staff was nice. Morning breakfast was tasty and well stocked. We'll be back on our next trip to New England!
October 7, 2014
Rated 5.0 out of 5.0 by BetteBoop57 Great place to stay
We will definitely be back on our next trip back home. It's a great halfway point.
Very comfortable accommodations and the staff are very friendly.
October 7, 2014
Rated 5.0 out of 5.0 by Reddfoxx Comfortable bed,good food and great service.
Have used HHI Express many times and have been more than satisfied on each ocassion.
October 7, 2014
Rated 5.0 out of 5.0 by sbal west harrisburg
Everything was Great . Room, Staff, Clean , etc. Unfortunately breakfast was horribly cold , dry not good at all. No Biggie, we went out to breakfast.
October 6, 2014