Rated 4.0 out of 5.0 by Jeanny56 great breakfast and good service
On arrival to our room, we found the toilet running and the bathroom sink slow draining. After we spoke to Daniel, he gave us another suitable room. He always greeted and spoke to us with a smile and made our trip pleasant. We would definitely return due to our experience with Daniel.
June 16, 2013
Rated 5.0 out of 5.0 by russ1387 staff
the day time people were very helpful room was clean uderground parking a great perk
June 11, 2013
Rated 5.0 out of 5.0 by Roryj Outstanding in every way
Easy check in, desire for 5th floor away from elevator and highway accommodated, spacious and clean room, and wonderful breakfast.
June 10, 2013
Rated 4.0 out of 5.0 by Jai68 Suprisingly Positive
I expected an overall average rating based on the type of hotel- express- and the location - I do not consider Mechanicsburg a major hub.
I was only able to get the lowest price available after explaining what I was able to find browsing the web. That was disappointing.
However, the staff at the hotel was extremely helpful, and provided quick and prompt assistance. The housekeeping staff was cheerful and even though there was a loss of water in the hotel for almost a day, the notification and behavior of the staff was consistent and they did not seem overly stressed by the situation. I think it would have been helpful to provide bottled water for the guests and that would give the overall score an excellent.
On this trip I was visiting for a graduation but normally I travel all over the country for work staying on average a week at a time and get less service for more cost on a consistent basis.
At this location, I was there for a weekend and look forward to trying this hotel in another location based on my positive experience in PA.
June 10, 2013
Rated 5.0 out of 5.0 by rodey Great hotel
Great hotel. Everyone is great there especially Kathy and Daniel at the front desk and the young men who work at night. they are all great. Rooms are very clean and quiet. Everyone there is very helpful in finding what you need.
June 8, 2013
Rated 5.0 out of 5.0 by Charlie89 C. Harville
This is a outstanding hotel & we have had three different stays and enjoyed each one. We highly recommend this hotel to everyone.
We will return again.
June 5, 2013
Rated 4.0 out of 5.0 by JP71 Good Stay, Staff was friendly
We were there for the weekend for a basketball tourney, overall our stay was good if I could make one recommendation it would be you have another person on staff to help with the weekend morning rush at breakfast, the girl could not fill everything fast enough and that had nothing to do with her she tried like heck but the rush of people kept coming. If you had 2 down there it would have helped no way one could keep up.
June 1, 2013
Rated 3.0 out of 5.0 by KellyF29 Missing Item
Overall this hotel was good as far as comfort, cleanliness, front desk customer service and location. The only thing is I left behind a makeup case filled with my expensive brand name products in the bathroom. When we arrived at our next destination I called ( the same evening we checked out) and was advised the head housekeeper was gone and to call back as nothing was turned in. I called again the next day and was told the same thing - that nothing had been turned in. I know I left it in the bathroom and therefore have to assume that housekeeping kept these items. Not too impressed with this and had to go out and buy all new products!
May 27, 2013