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Rated 4.5 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Convenient and comfortable My stay at the Holiday Inn West was an enjoyable and comfortable stay. The complimentary breakfast was very much appreciated. November 18, 2014
Rated 5.0 out of 5.0 by GREAT START TO HOLIDAY We have stayed here 2X now and will stay here again as we travel to our winter home. The property is well maintained inside and out but the staff make it even better. November 17, 2014
Rated 5.0 out of 5.0 by pleasant stay Staff was knowledgeable about the area and places to have a nice dinner. They always greeted you upon arrival and departure. We have stayed here numerous times and have not been disappointed. November 12, 2014
Rated 5.0 out of 5.0 by Services Comfortable bed and great service. Could'nt say it any better. Staff were great but, I did not like the eggs. November 8, 2014
Rated 5.0 out of 5.0 by Never Dissappointed I always try to stay at this Holiday Inn Express when I am traveling through to New England. I have not yet been disappointed, and I have been staying here since this location opened. November 8, 2014
Rated 5.0 out of 5.0 by Great stay Tried a different hotel this time for visiting our gradson. Although it's on the other side of town we liked the hotel very much. We will probably stay there for future visits. November 5, 2014
Rated 2.0 out of 5.0 by Not your best Holiday Inn Express I frequent about 4 different Holiday Inn Express for work and use them almost exclusively for all personal travel. Harrisburg West is a disappointment at many levels. I always a request a upper floor non adjoining room away from the elevator as I work nights and sleep during the day. On recent trip I spoke to the desk and asked if on my next trip I could be on the back side of the hotel to get away from highway noise when I returned the in 2 days. The clerk reviewed their availability and gave me a specific room number that she said I would be in. When I arrived 2 days later, I was told "the room you requested is not available" and I was placed in adjoining room next to the elevator. When I went back to the desk I was told there was nothing they could do and I would have to see the manager in the morning. The following morning when I returned from work I was told the manager hadn't gotten in yet. When I awoke in the afternoon I was told he had stepped out. When I returned to the desk 2 hours later I was told he had returned but had left for the day. On the second day he was again unavailable but they offered to did offer to change my room. With only one day left I didn't bother. November 5, 2014
Rated 4.0 out of 5.0 by Comfortable bed For the most part, other than the weather, and a restaurant list that was not up to date, The stay was pleasant November 5, 2014
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