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Rated 4.4 out of 5 by 95 reviewers.
Rated 2.0 out of 5.0 by Customer Service I want to get a response on my review. If you do not respond do not send me anymore emails requesting anything from me. When I checked in the night clerk was very rude. When we did check in we had a visitor in our room a cockroach. Complained to the front desk clerk and she offered very little assistance. However the next day the day clerk was very nice and apologized and did what he could to help. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I was really comfortable staying at this hotel. It was like being at home. The food wasn't bad. I love that they had turkey sausage because I don't eat pork. The pool was nice. My granddaughter had a great time in the pool and didn't want to leave. The restroom was clean and there was plenty of towels. I will stay here again and tell other about it. September 3, 2014
Rated 5.0 out of 5.0 by Great place to be able to totally relax. Since I've started staying at HIE I've been able to really relax and think of the services available. The next time I just may use some of the exercise equipment on the property and the Spa. September 3, 2014
Rated 5.0 out of 5.0 by Great Staff. Staff assisted me with logging on to the internet. While checking in the staff informed us that grab bags were no longer being given to IHG Members, however she compensated us with additional reward points and her room was suggestion was great. September 2, 2014
Rated 3.0 out of 5.0 by photo shoot low score, no smile and poor attitude of front desk clerk, put in room next to noisy neighbor, had to change room. September 2, 2014
Rated 5.0 out of 5.0 by Great Hotel! Give this place a chance. Whether on your way to the Bay or to yosemite, this is the best place to get some rest. Great staff, hot breakfast. Varieties of cereal, eggs, biscuits, bagels juices galore. Beds are super comfy and rooms are spacious. August 28, 2014
Rated 5.0 out of 5.0 by Excellent service, Very good selection of breakfast items,excellent bed We had a wonderful stayed in your hotel except the temperature of the room. Everything went well. We liked the excellent quality of the bed, pillows and the white sheets. Most of all the service and the selection of the breakfast items. I hope when I come back , the fridge in the room is working properly. August 27, 2014
Rated 4.0 out of 5.0 by good comfortable hotel We stayed recently for one night at this hotel on our way to Yosemite. Aside from hearing people in the hallways at 2am, we had no problems with this hotel and found everything to be clean and very comfortable in the room. It was a spacious room with plenty of pillows and a very comfortable armchair. According to my daughter, the pool was great (although I didn't try it). The breakfast was average, but all of the staff was very polite and cheerful. I would stay here again. August 27, 2014
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