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Rated 4.2 out of 5 by 42 reviewers.
Rated 5.0 out of 5.0 by merced This HIE is great. I have stayed here twice on two separate occasions for business. The front staff is lovely, and the room is very comfortable. I would recommend it. February 13, 2014
Rated 5.0 out of 5.0 comfortable bed and great service. we love it very clean and customer service was excellent.when you hire staff that care it makes your stay outstanding. January 23, 2014
Rated 5.0 out of 5.0 by Passing Through We were passing through Merced on our wY home and had a very pleasant stay! January 10, 2014
Rated 4.0 out of 5.0 by The good and the Bad HI Express always offers a reliable, comfortable experience. Same rooms, same free breakfast. But beware of the bright lights shining into your room if you have an even-numbered room facing the front of this property. It's like 747 landing lights lighting up your room all night. And only sheer curtains are provided, no way to darken your room. I built a wall of pillows next to the head of the bed so at least my head was in the shade. On the plus side, when I checked out I saw the steaming spa out back, wish I had seen it the night before. January 3, 2014
Rated 5.0 out of 5.0 Very happy with our stay! Although we only stayed one night, we were VERY happy with the overall experience. Beds were super comfy. I actually slept better in these beds than at home. SIX stars for the beds! Bathroom was clean -- plenty of towels. Carpet looked good. Furniture was in good shape. TV worked properly and was a decent size. Really good breakfast selections! Biscuits and gravy, sausage and eggs? Pancakes? Nice! Probably the best I've ever experienced in a hotel of this class. The food was on par with some nicer boutique hotels we've stayed at. If I had to rate the food quality, I'd say that it's a little better than fast food and almost as good as Denny's or IHOP. Considering the price of the room, the breakfast makes it an even better value. There were some questionable stains on one wall (almost looked like dried blood) that we noticed as were packing to check out. Had we noticed it earlier we would have asked someone to deal with it. It's possible that it needed to be painted over thus making it impossible for the cleaning staff to do more than try and clean the surface. Another small issue was the puddle of water accumulated outside the tub after using it. Yes, me and my wife both know how to position a shower curtain, but after each of us showered, we both had a small lake that had to be cleaned up. Good thing we had all those extra towels. The aforementioned were minor gripes. We will definitely stay here again the next time were down to see relatives. January 2, 2014
Rated 5.0 out of 5.0 by Would Recommend We stay at this property all the time. The staff are just awesome. Thank you. December 31, 2013
Rated 4.0 out of 5.0 by GOOD BREAKFAST The free breakfast on site is very good . Maria, who works at breakfast time, was very friendly, and helpful. The food choices were very good , and we were more than satisfied. The room was okay, but mainly set up for a male person. The switches, on the lamps by the beds were extremely hard to operate. The desk chair was too low, so that a short person could not see in the mirror. The desk is set up like a man's office, with a swivel chair, which cannot be raised up enough for a short person. This is annoying, when a woman wants to use the desk to do her makeup etc. When one shares a bathroom , it is a nice thing to have a vanity or desk to do one's hair , makeup etc,while the other person is using the bathroom. This was not possible in this room. Also , the plug in the bathroom was unusual, and not easy to operate, to make the water stay in the tub. Again , not women friendly, just good for a male who uses a shower. Once we discovered how to operate it , by discussing this with staff, we were okay with it. In the book about the facilites it would be nice to mention the microwave in the cupboard in the room. Again hard to open, and one does not realise there is a microwave inside.. It looks just like a wine closet. No mention of it anywhere. After staying here for the first time, we know all about the cons , so that the next time we stay here, it will be a little easier on us. We will stay here again. It is very quiet, so you get a good nights sleep. December 29, 2013
Rated 5.0 out of 5.0 by Great value! Large, clean room. Comfortable bed. Safe area. Wonderful breakfast. December 8, 2013
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