English
Meriden
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-203-4435700
Hotel Fax: 1-203-4435709
Hotel Fax: 1-203-4435709
Rated 4.2 out of 5 by 16
reviewers.
Rated 3.0 out of 5.0 by jchowser2 Cost was too much for what was received
This hotel was too expensive for limited service we received. I have stayed at hotels that cost half as much with more amenities. Most of the staff was customer oriented, some were not.
They would not give any Priority Club benefits.
June 3, 2013
Rated 4.0 out of 5.0 by BigBobba SIGNAGE
Both of us thought that the premise needed more signage closer to the road. The sign on the building was obliterated (from the South) by a highway sign, and from the North, the only visible sign was about 50' from the driveway turn-off. We passed the property four times -twice from the South and twice from the North. Without what we think would have been better signage, the entry curb cut is almost invisible after a long guardrail; very difficult to spot.
In addition, the directions given on the website were ambiguous at best. At exit 19 from I-91S, we were told to look for an Eastbound route, but at exit 19 , there's only a Westbound sign. The young man at the desk that afternoon said that if we had gotten off at that exit, there was an Eastbound sign. That's fine if one were familiar with the area; we weren't. At Exit 17 we had to perform a convoluted series of maneuvers to get to CT 15 North.
May 10, 2013
Rated 4.0 out of 5.0 by Jim0904 Great facility, lousy breakfast
This facility is great. Wonderful rooms and staff, but the complimentary breakfast is a disappointment as are most HDI Express' these days. The pancake machine produces rubber like product and it would be nice if sugar free syrup were offered. The eggs are terrible. Dry and tough, almost as rubbery as the pancakes. From now on, we will look for HDI Express' that are near a good restaurant for breakfast. The complimentary breakfast is no longer an enticement!
PS - I know that the local zoning laws have something to do with it, but the motels sign is hard to see until you are on top of it and it causes one to pass by forcing a U-turn.
May 8, 2013
Rated 5.0 out of 5.0 by Creid6 Great staff, extremely helpful
Super clean property! Extremely large breakfast area, and lots to choose from. The staff was above and beyond helpful. Would certainly recommend.
April 20, 2013
Rated 5.0 out of 5.0 by RalphS Service
The entire hotel staff go out of their way to ensure my every need is satisfied.
April 13, 2013
Rated 4.0 out of 5.0 by AuntPam17 very hospitable
Staff was welcoming and knowledgeable; room was comfortable and well-lit! Plenty of space to spread out and get business papers in order before tough day. Excellent beds.
April 8, 2013
Rated 5.0 out of 5.0 by TowerTom Great breakfast
Staff was very friendly.
The breakfast was the best I have experienced at HIE. Food was good and warm. Breakfast bar was very clean and organized.
March 25, 2013
Rated 1.0 out of 5.0 by THATGUY What?
I checked in by getting two rooms side by side. Room 333 and 331. I was to stay in room 331. When I went inside the room the beds were a mess, debris left in the toilet and trash was everywhere. The room was not "sellable". I phone the clerk and she put me in another room. Sadly I was not on the same floor as my other room as was the plan. The girl said the she has new hotel cleaners and they are not very good!? WOW! You would think there is some kind of QA with new people or perhaps someone should check out the rooms before a guest goes in there. The room I got was 109. This room was large and emtpy. There was no desk or chair for an office area or a fridge. I heard the office area all night since it shared a wall.
Breakfast was horrible. It seemed that the food staff was busy getting a morning event ready next door so they let items get low. I waited 20 mins for coffee but when it was made, the pump did not work... First and last time here. I will be at the CP next time.
March 10, 2013
