Rated 3.8 out of 5 by 89
Rated 5.0 out of 5.0 by Brokne11 Clean and Modern Hotel
Hotel is well maintained and a good value. The staff was extremely friendly and attentive. Rooms are spacious and clean. It was a great value.
September 3, 2014
Rated 2.0 out of 5.0 by Rickytickyp Poor Stay
Room stunk, when moved to new room that TV didn't work and then an alarm went off for several hours in vacant room next to me, had to call finally.
August 29, 2014
Rated 4.0 out of 5.0 by Dom0407 Older Hotel but perfect for us
Staff was kind and friendly upon arrival. Got us cookies for the kids. Recommended a great pizza restaurant. There is a workout facility and a pool. The pool needs some work but we still swam.
Nice room size and comfy beds.
August 27, 2014
Rated 5.0 out of 5.0 by Murfy54 Great Room for Family.
Picked this Holiday Inn Express for the 2 queen bed and pullout sofa suite. Great setup for a family, particularly with older children. It worked great for our family. Electronics need updating though as we had to "reset" the TV to get the volume to work and the pancake maker at breakfast did not work and looked like it hadn't been working for awhile. Overall good value.
August 26, 2014
Rated 2.0 out of 5.0 by JP platinum elite 1st time in Meriden
we were disappointed there was no recognition of our IHG status...no welcome package or offer of additional points if we declined that offer...no refrigerator in the room was a huge disappointment...we arrived 1 hour before official check in time...the room was ready except for the towels...we were advised to return in an hour....we love to swim....pool was too small and shallow for our taste. Most unpleasant was the desk chair...the leatherette seat cushion was peeling and abraded in multiple spots...did not want to seat there at all.
August 25, 2014
Rated 2.0 out of 5.0 by Suz46 comfortable bed
we stayed for 3 nights but should've checked out after the 1st night and gone to another HIE in the area..for a new hotel this one just didn't measure up to our usual very positive experiences in many other Holiday Inns and Holiday Inn Express locations in many states over many years..we were very disappointed and will not stay at this hotel again..
August 21, 2014
Rated 5.0 out of 5.0 by funwithfamily Quiet sstay and great service
I feel for family trip or business this hotel is well worth staying at. As a family trip my kids found the breakfast a great way to start our outings, great breakfast as well as cookies and apples for snacks the whole day. The pool was very small as well as the fitness room but they worked. The tough part was the sign on the highway, you really don't see it until you are past it. This I was aware of because of a "review" I read on this site, thank you to the person who mentioned it. It is a good central location for most things to do in CT. I would stay again at this HIE.
August 16, 2014
Rated 1.0 out of 5.0 by Wtesta Room was not ready for use.
Checked into a room that was scarcely supplied. TV did not work. Called front desk and was told that the room was off the list for use. Changed TV from adjacent room that looked fine. Had to carry it myself. No cups or ice bucket. After the first night we came back and the bed was made but was not cleaned. Still has dirty coffee cups and trash on the night stand. Did not clean or restock the coffee pot. had to request a blanket for the bed.
Overall this is not my typical experience with HI.
Night staff was responsive, day staff had quite an attitude.
August 14, 2014