Rated 3.8 out of 5 by 104
Rated 3.0 out of 5.0 by capt21 I have seen better
Hotel looks dated and just not cared for there are no lines painted in the parking lot and cars are taking up two or three spaces. The wall paper was peeling and we could not get the room cool enough for us. It seems like a lot of sports teams stay here and it was pretty loud up until about 11pm. I have stayed at other Holiday Inns and this one just isn't up to standards.
October 15, 2014
Rated 4.0 out of 5.0 by Almost 8 Economical, Quite and comfortable
A quite place to stay, breakfast was typical self serve but well stocked. Pool is a little on the small side.
October 15, 2014
Rated 5.0 out of 5.0 by w_hartung Always stay here on business travel
I stay here 15-20 nights a year, it's always clean and comfortable, and the breakfast is pretty good.
October 11, 2014
Rated 5.0 out of 5.0 by busybee60 Hidden gem
The most difficult thing about the hotel is turning into the driveway. If you see the hotel, you've missed it! We did that several times over the course of our stay. Other than that we had a wonderful stay.
We were concerned with the internet, but we were able to transact some business quite nicely from the hotel. Our room was big and we had plenty of room to spread out.
The breakfast was really great as was the space! So often there is not enough space in the breakfast area.
The front desk staff was very helpful with helping us find places to eat and were pleased when we reported back on their suggestions. That is one problem, there's not very many places to eat that are near. The one that is close is very good though.
October 8, 2014
Rated 3.0 out of 5.0 by onofrio Unexpected --- training required
Checkin and check out were a nightmare. Quality of service in Breakfast facitilies not to standard. Cleaniness, yes but food quality and staffing an issue.
Billing porfolio a disaster and little or no explaination. Made four calls to the hotel and receive several email responses, none were accujrate or solved the problem.
October 7, 2014
Rated 4.0 out of 5.0 by Cmorgan Nice Hotel But niothing close to do.
This is a well run nice Holiday Inn but there is nothing to do there if I went back I would stay in the one closer to Hartford.
October 4, 2014
Rated 5.0 out of 5.0 by Tasha99 Nice Hotel
This was a very nice hotel and better than what I expected from a Holiday Inn Express. I was pleasantly surprised and will book with them again.
October 1, 2014
Rated 4.0 out of 5.0 by Audit Traveler General Comments
- The lobby needs some updating.
- The coffee avaible in the evenings was COLD. I was really looking forward to a warm cup of coffee.
- The staff was very friendly and helpful. Went out of theri way to meet customer expectations.
- I DID NOT receive a printed bill for Express Check-out. That would have been helpful as I needed to leave early in the AM for the Hartford Airport.
September 29, 2014