Rated 4.4 out of 5 by 176
Rated 3.0 out of 5.0 by disappointed_guest Initial room was very musty (or smoky) and we had to ask for another
Room were well worn and the first one was either musty or smoky and the cleaning clear had tried to hide the smell. The second room was ok but well worn.
August 26, 2014
Rated 5.0 out of 5.0 by PAT1961 TOP QUALITY HOTEL! TOP QUALITY PEOPLE!
WE WERE FOR TWO NIGHTS IN THIS HOTEL, DURING OUR TRAVEL.
TOP QUALITY HOTEL WITH FANTASTIC AMENITIES,
GREAT PEOPLE WORKING HERE: A SPECIAL TKS TO MRS JOANNA.
GREAT ROOM AND CONFORTABLE BEDS.
HIGH QUALITY BREAKFAST.
A NICE SWIMMING POOL AND COMPLIMENTARY BIKES AVAILABLE TO DISCOVER LOCAL PLACES.
TKS FOR ALL!
SEE YOU AGAIN,
August 25, 2014
Rated 5.0 out of 5.0 by HH007. Outstanding Customer Service always makes the difference!
This is the fourth time we have stayed at the Holiday Inn Express. Although we initially chose it because of its location near running/walking trails and easy access to San Francisco, we keep coming back because of the excellent customer service. Jeff's obviously very positive management style ensures that all the people who work for him provide excellent customer service. It is always a pleasure to stay here!
August 24, 2014
Rated 5.0 out of 5.0 by Davaum Hotel met our needs. Just used room to sleep and shower
If I am going to be a frequent guest at this location I should get a better rate.
August 21, 2014
Rated 5.0 out of 5.0 by Cindy35 comfortable and clean
This is a very pleasant hotel. Very clean and comfortable and I am a very picky person.
August 19, 2014
Rated 2.0 out of 5.0 by Fred A. A bit out dated
I am a Platinum member of the IHG Rewards club and travel extensively on business. I normally stay at Holiday Inn Express throughtout the USA. I must say that this hotel did not meet my expectations because it was quite out dated. The rugs in the hallways and room were dirty and smelled. The plumbing in the shower looked like 1960 version, and the room chair had stains. The staff and location of this hotel helped make the stay enjoyable however, so that's a plus.
August 14, 2014
Rated 5.0 out of 5.0 by Octoberon Good location in Mill Valley
Good location in a quiet area by the water in Mill Valley. Rooms are always clean and comfortable, staff are excellent.
August 12, 2014
Rated 5.0 out of 5.0 by esm19 Great service
I'm always well taken care of when I stay here! Joanne and the rest of the staff are fantastic and always make me feel comfortable and welcome.
August 11, 2014