Rated 4.4 out of 5 by 43
Rated 5.0 out of 5.0 by Nanakym Superb stay!
We had to come to Minneapolis for a funeral, it was very sad and stressful time. My husband also is a disabled vet with PTSD. I requested a quiet room to help him deal with stress. Your staff emailed me ahead of time to let me know they would be glad to do this for us, and could they do anything else to help out? The hotel was amazing! We got there early, but the staff said they would check and see if our room was ready-which it was! Our room was incredible, clean, spacious (king suite), deep tub to soak in! The pool and hot tub were super clean and really enjoyable! The free breakfast had so much to offer! Also, the hotel is super close to everything we needed to get to! I can't say enough good things about our experience! We will be Holiday Inn Express customers from here on out, whenever possible! :)
November 28, 2013
Rated 5.0 out of 5.0 by KAP48 Clean and comfortable
The hotel seems very new and the entire property was clean and comfortable, especially my room.
November 11, 2013
Rated 4.0 out of 5.0 by rxrx Great customer service from front desk
I got to your hotel very early in the day, hoping to check in early, but i could see from the lobby that your hotel was packed full. Your front desk person "J" - tried very hard to find me a room, but when she couldn't she offered that I could use the business center or the gym or the pool. After a very long flight and an even longer day ahead of me, that was a huge help - I used the gym and business center and then went to my appointment. Thank you J!!!!
October 17, 2013
Rated 4.0 out of 5.0 by HatLady Really complicated clock radio
We were presented with a GPX clock radio including a docking station for iPod - great if you have an iPod but we were unable to figure out how to set the alarm!
If you have a complicated electronic item in the room, please include brief instructions.
We ended up requesting a wake-up call instead.
October 16, 2013
Rated 5.0 out of 5.0 by Jeffery99 Quiet and Comfortable
Friendly service at the front desk and great rooms.
October 14, 2013
Rated 5.0 out of 5.0 by 4sunshine Very Comfortable ... Great Shower
It felt like being at home ... a very comfortable bed and a great shower. We are platinum members so they ungraded us to a King suite which gave us lots more room, a private bedroom with a living area, a mini frig, a microwave and a sink . The breakfast is good but they could improve the eggs. The pool, hot tub and exercise room are also nice. The staff was very friendly and the hotel itself was very clean.
October 11, 2013
Rated 3.0 out of 5.0 by bjbohman Don't think you can sleep in.
We had people knocking on our door staying at 9am. Checkout wasn't until 12pm. Wish we would have been able to take advantage of that. Also we booked this hotel based on the complimentary drinks and dinner. If you say there is beer and wine included, please include it. Wasn't worth the price for what it was.
October 7, 2013
Rated 5.0 out of 5.0 by Annabandana40 Easy access to Downtown Minneapolis
I chose this hotel because of it's proximity to downtown Minneapolis, where I was attending a conference. I was unable to book at the downtown conference hotel, so I decided to use my priority rewards points to stay somewhere I knew would be a good choice and comfortable. I was pleased with the accommodations and other amenities. The only thing that bothered me was I could hear noise above my room and in the hallway. May I suggest adding another insulation strip around the bottom of the room doors to keep out unwanted noise.
October 6, 2013