Rated 4.3 out of 5 by 42
Rated 5.0 out of 5.0 by Al1705 Great people
This was one of the best places I have had the pleasure of visiting. I stayed for over 30 days and the staff was great. I would recommend this place.
November 15, 2013
Rated 2.0 out of 5.0 by UnhappyGuest27 Worst Holiday Inn Express
This has to be the very worst Holiday Inn Express I have ever stayed at. Some services were good, while others need immediate improvement. The Staff were very nice and extremely friendly. The lobby and breakfast areas were comparable to other hotels, and nice overall. The room seemed like it had not been updated in years. It smelled like it used to be a smoking room, which I avoid if at all possible. The desk chair back was broken and carpet seemed old and dingy. The bed was extremely worn, to the point that you could feel the springs, and had a noticible sag in the whole matress which produced a large ridge around the outside edge. I try to stay at Holiday Inn Express whenever my travel allows, but if I stay at another room like this, I might switch to another hotel chain.
November 11, 2013
Rated 2.0 out of 5.0 by vbmbatey Not up to par
This hotel does not have it together. It is not up to par with most of the Holiday Inn Express' I am used to. The entire hotel has an offending odor. Our room, the king suite, smelled like cigarette smoke. It may have been a smoking room, but we were not informed of this upon check-in. When we arrived the clerk told us there were only double bed rooms available. The clerk behind her that was headed home then informed us that there was a King Suite available. I said I am a platinum member, and asked if I could get a free upgrade, and the clerk that was about to leave said she could do it for us, and the other clerk said she would not have known how to do it for us had the other girl not still been there. There were no trays in the breakfast area, and I was informed there were no trays in the entire hotel. There were no soap dishes in the room, the coffee was for a single-cup brewer, but it was a 6-cup coffee maker. They were out of coffee in the breakfast area. This hotel just does not have the details up to par, which is one of the main reasons I choose Holiday Inn.
November 6, 2013