Rated 4.4 out of 5 by 182
Rated 4.0 out of 5.0 by ShinAkuma Good Staff
nice hotel, the staff is better than average holiday inn ...
rooms are nice and overall positive experience
October 10, 2015
Rated 1.0 out of 5.0 by mandmgriffin Terrible Maid Service
Had to request coffee twice in a week as the maid left none and no cups, room was never cleaned in a week towels were changed out and trash taken however nothing wiped down dust everywhere. and after complaining the last day was the worst as they left the dirty towels on the couch, did not make the bed at all, did empty the trash and replaced one towel. but seemed as if someone went through my bag as the dirty towels were right next to it on the couch and the bag was open. I am a SPIRE level and while this is a nice Holiday looking property it seems to be a smoke screen. Not sure I can recommend this one. Very disappointing especially after I mentioned the issues and then it got worse. and a small issue hard boiled eggs are a plus just never saw any the whole week.
October 9, 2015
Rated 5.0 out of 5.0 by pj5055 reunion stay
everything was perfect. the staff members were always friendly and helpful. the housekeeping staff members are rated "10". the facility was clean and attractive. i must say that i attempted to contact the manager, Gayle, i believe, several times so that our class members could use the large room; however, she never returned my calls. as far as the facility, it is excellent. i don't know who and how the staff members are inserviced but it certainly works.
October 7, 2015