Rated 3.9 out of 5 by 74
Rated 3.0 out of 5.0 Pensacola West-Navy Base one night stay
Adequate but ther was no way to take a shower. The ac unit was louder than most of the places I stay during business trips. The pillows were too soft and did not have adequate support.
July 29, 2014
Rated 2.0 out of 5.0 by suzieQs98 Very dissapointing
The hallways are hot and un cooled, our a/c could not cool our room and it was humid and damp in the room and hallway. The carpet in front of the a/c was wet and smelly. Housekeeping did not come 2 days in a row, there was not enough towels for the 4 of us to shower. Breakfast was a let down. There was a disgusting sausage gravy that I can't describe the flavor of! Cereal, toast, and precooked bacon that was plastic like! The pancake machine was not working the entire stay, so no pancakes for the kids :(
The first night our toliet was stopped up and we had to fix it ourselves!
Over all this place is severally disappointing! This hotel ruined our vacation.
July 28, 2014
Rated 1.0 out of 5.0 by Jokat1021 Clammy linen and smoking guests
The linen on the beds were clammy/moist due to the high humidity and the A/C not being set high enough before we arrived. We had to change all the sheets out. The carpet felt grimy The hotel ran out of clean towels. My wife used the fitness room and the treadmill display was inoperable. The hotel is billed as smoke free and you have to initial on paperwork when you sing in that you understand that. Despite all this, there were guests smoking at the pool. The smoke wafted into the lobby area by the elevator and lingers. The pool area is so small that I had to leave with my children due to the amount of second hand smoke. On the day of departure, there was another guest smoking outside the entrance (less than 50ft away) so we had to pass through more second hand smoke in order to get to our vehicle.
July 23, 2014