Rated 3.8 out of 5 by 143
Rated 5.0 out of 5.0 by Soaringbirds80 Great stay in Philly.
We came in Thanksgiving Day so I will start off by saying the staff was amazing and very helpful after driving 16hrs.
Our shuttle driver was the best evening of 11/29/13. Rooms were comfy with a great view of the bridge and river. Very good location especially for walking. I honestly have not one thing bad to say! Go Eagles!!!!!!!!
December 6, 2013
Rated 4.0 out of 5.0 by TravelinSue Queen-sized beds at decent price by river in old city
It's hard to find Queen beds in any city center, and even harder to find them at a decent price. We normally have to either stay in the 'burbs and commute in to visit, or sleep uncomfortably in double beds (As a tall family - shortest is 5' 10" - we don't fit well!) We were thrilled to find this rather new hotel in the old district by the water that is within walking distance to most of the major sites. The only downside was the fact that our room was facing the Franklin bridge. Beautiful view, but noisy with all the cars and trains/subways. That said, although the noise bothered us at first, it ended up being like ambient noise and didn't keep us awake, so not to bad after all.
The staff was very friendly and knowledgeable. We arrived on Thanksgiving Day, and they helped us find the few restaurants that were open for supper that day (and within walking distance).
The only con (other than noise, which wasn't bad in the end), was that the breakfast area was crowded. Any time after 8 or 8:30 am, it was hard to find a seat/table. (Hubby went for coffee and a cinnamon roll before 8am and said there was hardly anyone there; although I imagine the reverse would be true during the work week)
December 5, 2013
Rated 3.0 out of 5.0 by RobertZ First Time in Philly
We came in for the Philadelphia marathon and stayed with you guys for the first time., I made the reservation and reserved the hotel based on a bunch of factors. The staff who worked on Friday the 15th when we arrived, which I might add earlier than I had originally planned (11:30am) were awesome!! The same two women definitely made our experience enjoyable. Our room was ready within a few minutes which was great. The beds, the view, the early breakfast was great. The fact that you guys had accommodated all of the marathoners for some food Sunday morning at 4:30am was great. The fact that we didn't have a car and you offered shuttle service was one of the main reasons we stayed with you guys. I have to say that when we checked out on Monday the 18th and were told after just running 26.2 miles the day before that there was no shuttle and we had to walk with our bags to the subway station which was about .6 miles was absolutely the main reason why come next year we will not stay with you guys ever again. Yes, the snotty girl which was not one of the original young women who worked when we got in told us no shuttle service but she could call us a cab really almost set me off!! If you advertise shuttle service for your guests, you should offer that for them up until and after they leave your hotel. That one and pretty much only instance with your hotel left a bad taste in my mouth the trip home back to Michigan. Besides that, the stay was great. I really hope you work on that shuttle service for future guests and maybe send that one young girl to a training seminar on customer service.
November 23, 2013