Rated 4.2 out of 5 by 90
Rated 4.0 out of 5.0 by Heres Waldo Standard newer hotel layout and amenities
The staff is friendly and courteous. The hotel presents attractive appearance upon entering the lobby. The guest room with two queen beds is sufficient space for two adults. There are desk with chair and also an upholstered chair. The room could use a luggage rack for accommodating another suitcase. The bed is comfortable. The bathroom is not because the toilet seat is too low! The rates are high because a college is located in Portales, and there are only two other motels, one of which is vintage. The town without the college could not charge such rates, but the motels would not be there anyway. There is no drawing card to Portales except the college, and Portales is not on the way to anywhere. I understand there are rodeos held here so there are probably some visitors who do come to town for that purpose.
May 21, 2015
Rated 5.0 out of 5.0 by majikjohnson Thumbs up!
I stayed at the property in Portales NM. I have stayed at other hotels in the area, but I decided that after a few not so good stays at other hotels, that I would give this place a try. I'm so glad that I did. Everything was great! The breakfast was awesome! I haven't been to a hotel that had the selection of food that this place had! The staff was really great. Everyone that works there have great attitudes and seem to enjoy their jobs. That's very important, and I believe that it shows in how they treat their guest. If the manager reads this, I think there needs to be raises given all around! You should be very proud of your staff and yourself for keeping up such a great environment. Thanks for the pleasant stay Portales Holiday Inn Express!
May 18, 2015
Rated 5.0 out of 5.0 by Tgriggs303 Graduation and relaxation!
Upon arriving, I could tell the hotel was extremely busy. But, I have to hand it to the staff of this hotel for handling things with such grace!! Every member of the staff was exceptional. I could have talked to the young lady who checked us out for hours! The older lady in the breakfast room was so welcoming. She made everyone feel welcome. I have to say for such a hectic weekend this was by far the best hotel stay I have ever had! I can't thank the staff enough for their hard work. I wish I could take one of those mattresses home with me! I slept so good!
May 17, 2015