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Rated 4.5 out of 5 by 174 reviewers.
Rated 4.0 out of 5.0 by Good stay Parking lot was a little dark. The day staff was great and helpful. February 20, 2015
Rated 4.0 out of 5.0 by Holiday Inn RICHFIELD The room and bathroom were clean. The beds were a little too firm. The pool area was nice and clean when we arrived, but could have been kept up a little better. There was a major snow storm on a holiday weekend, so the staff was busy I assume. The staff was very nice. February 18, 2015
Rated 5.0 out of 5.0 by Great experience From being warmly greeted and welcomed upon check in, to the time we left it was great customer service at the front desk. Any questions we had were immediately answered The bed was so comfortable and room so dark, that we actually overslept...now that's total comfort! The fitness area was great, my only "down" to that was it was waaaaay to warm in the room. Will definitely be back! February 16, 2015
Rated 2.0 out of 5.0 by Leaky room and a dirty Jacuzzi but good night's sleep My boyfriend and I booked this hotel's King Jacuzzi sweet for a romantic get away. Bed was great but there was a water leak right above our bed, near the windows and the Jacuzzi was dirty :( Usually Holiday Inns are great, but our stay here was a little lack luster February 16, 2015
Rated 5.0 out of 5.0 by Great stay My husband, 7month old daughter, and I stayed here for 10 weeks while my husband was in training for work. The employees are very nice and answer any question you have and help you with anything you need. If we had a problem with our room the maintenance man came and fixed the problems with in minutes, and if he couldn't be there at the time something went wrong they get you a new room so you don't have to deal with the problem. They had house keeping come around twice a day to make sure you got your room cleaned and had clean towels and sheets. Breakfast is delicious they have a variety of foods from biscuits and gravy to eggs, muffins, pancakes, etc. The indoor pool/hot tub and sauna are a great bonus too, they are also located in a great spot everything is just 5-20 minutes away (depending on what you are going too). Deff will be staying here again! February 16, 2015
Rated 5.0 out of 5.0 by Great place to stay in Cleveland Many upgrades, close to airport with many local restaurants. February 12, 2015
Rated 5.0 out of 5.0 by HIE BRecksville I have stayed at this hotel a few times now while traveling for work. The facility is clean and bright and the rooms comfortable and spacious. The staff is welcoming on arrival and at any time that I am within your presence. Good place for a short or long time stay in the Cleveland area. February 10, 2015
Rated 5.0 out of 5.0 by Good Value This is where I always stay when I come to the area for work related training. I have stayed here at least 6 times now and have never had a bad experience. February 3, 2015
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