Rated 4.5 out of 5 by 58
Rated 3.0 out of 5.0 by Skipper45 Not Accessible but ok to stay
Nice receptionist, but no flexibility on a Priority Member in regards to cost. We always stay at Holiday Inns or Holiday Inn Express and this one has the capability of being better in regards to food service and advertising their location. It is too far from competitors operations.
July 13, 2014
Rated 5.0 out of 5.0 by Dodge1967 Rockingham Holiday Inn Express & Suites
Very nice new hotel. The suite that we had was clean, roomy, quite and the bed was very comfortable. The breakfast area was a little crowded on a Saturday morning and not laid out very well, but the food was very good and hot.
July 4, 2014
Rated 4.0 out of 5.0 by DCCVA Exceptional customer service
We ran into several staff members during our stay, and each one greeted us, asked if we needed anything, and told us to enjoy our stay. Housekeeping staff, in particular, were especially friendly, which is unusual in most hotels. Breakfast was average; the pancake maker did not work so we had to settle for cold food only. Our room was beautiful and clean and would have rated five stars except for a clump of hair (looked like someone cleaned out a hairbrush) under the desk. I suspect it may have come off the vacuum brush during cleaning. Overall, we enjoyed our stay and would stay again.
July 2, 2014
Rated 5.0 out of 5.0 by yellowjacket77 Great experience
A very nice place, approximately three years old. Nicely laid out room with seating area, microwave, fridge. Loved the higher dresser with roll-out desk.
June 30, 2014
Rated 5.0 out of 5.0 by Wayne2014 Great guest room
The bed is sure to make you forget your troubles for the night. Waking up in the morning is easy with in room coffee and a great shower. Plenty of water pressure.
June 28, 2014
Rated 2.0 out of 5.0 by TR44 No clean
The tub and bathroom in General was not clean. The bathtub was stopped-up and would not drain. The desk clerk eventually ( not her fault- she was alone & had her hands full) brought me a plunger. Bad idea! I was able to unstop tub but plunger created other problems. Enough said. I described this to desk clerk the following morning and she wanted to discount the room but wasn't authorized to set an amount. She held my receipt for that reason and Sid the GM would call. She did and she also apologized. She indicated she would credit me with a few IHG points and I supposed she did, I haven't checked. They were supposed to email my receipt but didn't so I had to call today. It seems the hotel is understaffed and in my short stay there was not a manager on duty.
June 28, 2014
Rated 5.0 out of 5.0 by yellowjacket77 Great place to stay
The value wasn't really there because the prices were inflated for the US Women's Open.
However, everything else was great. Nice King Suite room and the staff was absolutely fantastic. They were friendly and very helpful.
Only negative were the scrambled eggs at breakfast. I've never eaten powered eggs, but these tasted like I would imagine powered eggs to taste.
Bottom Line: I would stay here again and would definitely recommend it.
June 26, 2014
Rated 5.0 out of 5.0 by BJ csx Clean and good breakfast
Good eats. Nice employees, clean room, would stay again
June 24, 2014