Rated 4.3 out of 5 by 141
Rated 5.0 out of 5.0 by DFiring POOR
they sent me away the next week please read what I wrote
September 1, 2015
Rated 2.0 out of 5.0 by RLynn35 Room never cleaned entire stay!
Stayed 3 nights and room was never cleaned. Returned first afternoon and went to the desk to get clean towels and soap to shower- mentioned room had not been cleaned. Response was "it's been a rough day"! At 3:30 pm the housecleaning staff had gone for the day. The next day arrived back to the hotel that evening to room not being cleaned again- went to the desk for more clean towels and asked to speak to the manager-was told she was not in and room was not cleaned because Do Not Disturb sign was left on the door- not true! At check out no one was at the desk- management seemed lacking. Although staff was friendly, things definitely are poorly managed. Things will decline rapidly if management continues to be so weak.
Phone did not work in the room and fitted sheet on the bed was too small- sheet came off mattress when sleeping. Or sitting on the bed. Attention to detail was missing in this hotel.
August 21, 2015
Rated 4.0 out of 5.0 by Beach Go'ers Nice Hotel
Surprised by the friendliness of the staff and the overall experience
August 18, 2015
Rated 5.0 out of 5.0 by MR Consultant convenient on way to Savannah
clean, comfortable, modern décor, good breakfast, friendly staff.
August 10, 2015
Rated 5.0 out of 5.0 by Obie3116 Staff
Front Desk Folks were great - especially Ms. Fletcher. She went above and beyond all expectatins in helping to schedule outside activities nd make sure the conference room was avilable and set up for our needs.
August 4, 2015
Rated 5.0 out of 5.0 by beach grammie great breakfast
love to stay at this hotel in Rockingham...friendly staff and comfy accomodations! Delicious breakfast...love the cinnamon rolls...
August 4, 2015
Rated 5.0 out of 5.0 by CKJone July Overnight
Probably the best hotel in the Hamlet/Rockingham area.
August 3, 2015
Rated 2.0 out of 5.0 by Sanitation Joe check in wasa not good
I was not able to enter my room on the first 2 tries. My key did not work. When i was able to enter, there was trash and the bed was not made. upon reporting this the desk clerk went upstairs to check my report. There were 2 other customers who had the same problem. Clerk was on personal phone while trying to service the 3 of us. When she ended phone call, she was able to correct our troubles andget us settled for the night.
August 2, 2015