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Rated 4.4 out of 5 by 60 reviewers.
Rated 3.0 out of 5.0 by Don't think we'll return Front desk staff don't seem to support each other. Had to wait a while since front desk clerk was helping someone on the phone, although someone was sitting in the office (and could see the activity at the front desk), but didn't come out to assist. Bathroom in room not the cleanest at all....dusty shelves, and 'buildup' in the sink rims.....Water in tub drains real slow, so after a shower, you're wading in a pool of water. Spent the day away on Saturday. Returned to the room Saturday evening, and air conditioner was set at 60 degrees! FREEZING!! Rooms not soundproof - could hear everything out in the hallway. July 23, 2014
Rated 5.0 out of 5.0 by Newer Hotel We were traveling from Northwest Ohio to Myrtle Beach, SC...we did not reserve ahead of time, just pulled off the beaten path and found this place...front desk staff was great, gave us lots of options. Best stay we've had in a Holiday Inn Express. July 21, 2014
Rated 3.0 out of 5.0 by Not Accessible but ok to stay Nice receptionist, but no flexibility on a Priority Member in regards to cost. We always stay at Holiday Inns or Holiday Inn Express and this one has the capability of being better in regards to food service and advertising their location. It is too far from competitors operations. July 13, 2014
Rated 5.0 out of 5.0 by Rockingham Holiday Inn Express & Suites Very nice new hotel. The suite that we had was clean, roomy, quite and the bed was very comfortable. The breakfast area was a little crowded on a Saturday morning and not laid out very well, but the food was very good and hot. July 4, 2014
Rated 4.0 out of 5.0 by Exceptional customer service We ran into several staff members during our stay, and each one greeted us, asked if we needed anything, and told us to enjoy our stay. Housekeeping staff, in particular, were especially friendly, which is unusual in most hotels. Breakfast was average; the pancake maker did not work so we had to settle for cold food only. Our room was beautiful and clean and would have rated five stars except for a clump of hair (looked like someone cleaned out a hairbrush) under the desk. I suspect it may have come off the vacuum brush during cleaning. Overall, we enjoyed our stay and would stay again. July 2, 2014
Rated 5.0 out of 5.0 by Great experience A very nice place, approximately three years old. Nicely laid out room with seating area, microwave, fridge. Loved the higher dresser with roll-out desk. June 30, 2014
Rated 5.0 out of 5.0 by Great guest room The bed is sure to make you forget your troubles for the night. Waking up in the morning is easy with in room coffee and a great shower. Plenty of water pressure. June 28, 2014
Rated 2.0 out of 5.0 by No clean The tub and bathroom in General was not clean. The bathtub was stopped-up and would not drain. The desk clerk eventually ( not her fault- she was alone & had her hands full) brought me a plunger. Bad idea! I was able to unstop tub but plunger created other problems. Enough said. I described this to desk clerk the following morning and she wanted to discount the room but wasn't authorized to set an amount. She held my receipt for that reason and Sid the GM would call. She did and she also apologized. She indicated she would credit me with a few IHG points and I supposed she did, I haven't checked. They were supposed to email my receipt but didn't so I had to call today. It seems the hotel is understaffed and in my short stay there was not a manager on duty. TR June 28, 2014
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