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Rated 3.9 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by Staff Your front office staff was awesome. Very friendly and upbeat. They definitely made the stay a good one. Nice work! February 25, 2014
Rated 3.0 out of 5.0 by Handy Location Facility is easy to get to, plenty of parking. IHG members are treated like a regular walk-in. February 10, 2014
Rated 4.0 out of 5.0 by very good experience stayed for 3 nights for a conference. Staff were very pleasant and eager to be helpful. Room was clean and comfortable. The only negative was a noisy heater, but then it was extremely cold during our visit, it had to work very hard. February 7, 2014
Rated 1.0 out of 5.0 by Total Chaos Prior to booking this room, the website indicated free shuttle service within a 5 miles radius. The training site was within the allowed distance, so I booked the room. Upon check-in, I was told by the front desk worker, that the shuttle only ran certain nights to certain attractions. I took this issue up with several employees, who were all very unprofessional, and each blamed the other. My bathtub was a jet tub, which did not work and was not very clean, and the tub didn't drain. January 2, 2014
Rated 4.0 out of 5.0 by Roseville at Xmas Hello We stay at this property quite frequently. As always, the staff is very gracious, knowledgeable of the area and so very helpful. As in the past, we have had difficulty locating plug in's to support computers and other techy stuff that requires plug in's. This time there was an additional table top plug in for a port and two plugs. It did not work. We used the plugs in the bathroom. There was no desk in the room...there was plenty of space of one. The bathroom is getting a bit tired.. But look, overall, we like them or we would not stay there... Perhaps a tweak here or there would help the guys like me who bring computers, IPhones and the like to the room. I am a fan....however. This property just needs some tweaking in the rooms for Business and Computers. Thank you for making us feel at home Happy New Year See you soon. Jim Riepe December 28, 2013
Rated 4.0 out of 5.0 by Good Hotel All well; excepting the HVAC controls don't let you turn on the fan for white noise without it also turning off the heat. I need white noise to sleep but would rather not turn off the heat to do so. Turn the heat on and you get to listen to it cycle on and off all night long. December 18, 2013
Rated 2.0 out of 5.0 by Rewards Night disaster We have stayed here before and have enjoyed those stays. This time we used Rewards Nights and were put in the worst room ever. The bedding was thin, the room was run down, needs a "face lift." We will stay again, but, if we continue to have the bad experience, we will find a new place to stay. December 12, 2013
Rated 2.0 out of 5.0 by Old School meets high price My past experiences with H.I.E. have been very favorable, hence my booking this place. I was disappointed with the old school feel of the rooms, the cracked sink in the dated bathroom and the meager furnishings. Past H.I.E. experiences have been wonderful hot breakfast experiences. The breakfast here was sub-par - greasy and processed (with the exception of the fruit). I was sorry that I paid the extra $30 for this over our other choice in the Cities. December 10, 2013
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