Rated 3.9 out of 5 by 94
Rated 4.0 out of 5.0 by scotzur Overall a positive experience
Friendly attentive staff. Clean hotel - both common areas and my guest room.
The detractions were few, but I'll point them out
- There were limited outlets near the bed. I like to charge my phone on my night stand. I needed to unplug either the lamp or the clock to get an outlet close enough. there were additional outlets on the desk for the computer which was convenient.
-The plastic ware for breakfast was a joke. The cheapest most flimsy utensils on the planet.
The front desk was able to provide dining recommendations and even supply us with deals/discounts at local restaurants.
the front desk also provided me with toothpaste as I forgot to pack it in my luggage.
July 21, 2014
Rated 5.0 out of 5.0 by wywywawi Nice experience
The hotel is easy to find, clean, and quiet. The staff was very helpful. My children were disappointed there was no swimming pool.
July 13, 2014
Rated 1.0 out of 5.0 by MJW13 Horrible desk staff
All started with getting to the room and the key not working. Brought key down to get reprogrammed. Desk person seemed troubled that I asked to have it done with no apology it didn't work the first time.
Day 2 reported that the laundry machine wasn't working. No refund for money lost or even an offer. Had nothing to do with $1.50 but again an oh well attitude from the desk.
The breakfast area was a mess and not well stocked so went elsewhere and never took advantage of free breakfast.
Room was ok and beds were in good condition but anywhere else I have been (travel 30 times a year) there has never been such a poor handling of small issues with no resolution.
July 8, 2014
Rated 5.0 out of 5.0 Room update
I think that there were a few updates that was needed. The at desk are really old and sunk in. I was not able to sit in them.
Eric and Mark are exceptional staff. Very professional and friendly.
July 8, 2014
Rated 5.0 out of 5.0 by sophie2014 Great location and nice Holiday Express
This is one of the nicest hotels we stay in. We travel across the country and overseas and this is at the top of our list for an affordable, clean, top notch facility. They have easy check in and out. They give you a free daily newspaper for the local news and another for the world news which I think is a very nice addition. Their rooms are very nice in size and clean. The bathrooms give you room to do more than turn around as so many seem to be. The beds are comfortable and they give you two pillows for each person so you have a choice of firm or soft!. Their breakfasts are outstanding with everything anyone could possibly want. I can't think of anything to complain about and if someone does have a complaint I'm sure they would be very helpful in curing the problem to the best of their abilities. This is a very nice place to stay!
July 3, 2014
Rated 3.0 out of 5.0 by justneedausername Just Ok
The rooms were clean but small for the price.
Chairs around the small table in the room were VERY uncomfortable. Could not sit in these chairs for more than a few minutes.
Internet went out during peak periods; repeatedly received the message of "too many sessions are active"; was told by staff this would be fixed "later" but it was not.
July 2, 2014
Rated 4.0 out of 5.0 by Dede519 great weekend stay
Room was clean, bed was comfortable. Would stay again and would recommend to others
I only checked con for recognition of IHG rewards club member because there wasn't any recognition upon check in or check out. in the past they have always given each of us a bottle of water and recognized that we were members but didn't this time. Not that important to me but i would think that your company would want them to recognize this otherwise why make an issue out of being a member?
July 1, 2014
Rated 1.0 out of 5.0 by Kristil Doomed experience
I was not satisfied. Issues with room door and noise
June 30, 2014