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Rated 4.3 out of 5 by 201 reviewers.
Rated 4.0 out of 5.0 by Bit noisy, but not bad We were surprised by noise from other guests in the hall and then the pool area was very noisy by one family. A young girl was very loud. Otherwise, not a bad place to stay and fairly close to the highways and pier/beach area. Staff was helpful when we needed anything. Santa Cruz Diner is the best! August 21, 2014
Rated 5.0 out of 5.0 by Good Value in Santa Cruz The property is well-maintained and conveniently located. It has a fitness room and breakfast. Although the hotel is on a busy street, we had no noise issues. Would definitely stay here again. August 21, 2014
Rated 4.0 out of 5.0 by Good room I had a short stay at this hotel while completing the Big Sur. We arrived in late evening, check in was efficient but disappointed that my IHG level was not acknowledged and that I had difficulty getting a parking space. Room was good enough, had a good night's sleep but breakfast was disappointing and I expected better. August 20, 2014
Rated 1.0 out of 5.0 by Beds uncomfortable The beds were extremely uncomfortable. I even tried putting two of the comforters under the sheets to make it softer. There was no give to the mattress at all. Our room was right by the stairs and children were running up and down making noise all day and night. We also had the swimming pool noise as well. The air conditioner was either freezing or burning up. It was not a pleasant stay at all. August 19, 2014
Rated 5.0 out of 5.0 by good choice as expected this hotel was what I've expected for my trip August 19, 2014
Rated 3.0 out of 5.0 by Comfortable rooms and convenient location Convenient location, clean rooms, and reliable service August 15, 2014
Rated 4.0 out of 5.0 by Close to the boardwalk, nice pool and quiet. The hotel is near the freeway and a short drive to the boardwalk. You won't want to walk to the boardwalk. Overall this was a very pleasant hotel stay. Staff was friendly and the hotel had all the usual stuff. There is pool that looks small but it is perfect size for smaller children. I stayed on the third floor facing the pool and I never heard any noise. The breakfast was nice and simple. It got the job done Only issues I had was that there were not luggage carts and that made moving in a pain. I couldn't find them on the way out either. The staff implied there were two of them so my knock was there should be 10. All the parking is underground and the way the columns are laid out made the place ripe for fender benders. Not much can be done other than to say be careful. I do give this this hotel 2 thumbs up. August 10, 2014
Rated 5.0 out of 5.0 by Nice & Clean We stay here every time we come to Santa Cruz. It is the nicest place in town and the staff is always there ready to assist us with everything we need. August 10, 2014
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