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Rated 4.3 out of 5 by 176 reviewers.
Rated 4.0 out of 5.0 by Great value and location Housekeeping service can be inconsistent in what (soap, shampoo, plastic cups and utensils, etc.) they leave or replenish on a daily basis. The hotel and staff are great, and the location is perfect for me. July 20, 2014
Rated 5.0 out of 5.0 by super nice, better than I expected Very nice, clean room and bathroom. Good location. Nice breakfast. Excellent staff. I would stay again, and definitely recommend. July 15, 2014
Rated 5.0 out of 5.0 by Highly recommended This was our second stay at this Hotel and we enjoyed it as much this time as we did the last time. Very clean, the people are friendly and helpful. A great place to stay with or without a family. We will stay here any time we visit Santa Cruz and we will recommend this place to friends and family. July 15, 2014
Rated 5.0 out of 5.0 by Good Service, convenient Nice one night stay. Breakfast is convenient and a great way to start the day. July 14, 2014
Rated 4.0 out of 5.0 by great sevice I experienced great customer service during my stay. The room I stayed in was very comfortable and very clean. I recommend this hotel to other customers. July 8, 2014
Rated 5.0 out of 5.0 by Big, comfortable bed and friendly staff Polite and friendly staff behind the desk. Complimentary parking in a reasonably close distance from downtown Santa Cruz. Room is clean and bed is comfortable. July 7, 2014
Rated 5.0 out of 5.0 by Third Floor Was Quiet! I would recommend the third floor. Much quieter than other floors. No kids running or jumping above you. We had pool view ( really the only good view available ) Housekeeping was great and they kept our room clean. Rooms were nice and pillows are also great. I would like more bath towels available. We always ask for extras at check in. July 3, 2014
Rated 1.0 out of 5.0 by There are probably better places in town. In my reservation, I specifically requested a room near my friend. I reminded the clerk of this when I checked in. He assured me that we would be near each other, although not connecting. My room was 308, hers was 200 - not even on the same floor. We stayed two nights, and housekeeping did not come to either of the rooms during our stay. We arrived at breakfast 40 minutes before breakfast was scheduled to end, and half the items were gone, and never replenished. Walking near this hotel feels rather unsafe, as there are lots of vagrants on the streets here. The pool is very small, and the towels provided are just a few inches larger than a hand towel. The beds were comfortable, and the curtains blocked the light well, but that's about all this hotel has in its favor. Sorry. We were on a 15-day road trip, and stayed in five different hotels in five different California towns. This one was the worst. July 1, 2014
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