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Rated 4.3 out of 5 by 221 reviewers.
Rated 4.0 out of 5.0 by Parking horrible; rest is terrific. Hotel appeared and smelled clean. Probably best hotel beds I've ever had. Ended up arriving late and leaving early, so wasn't able to try some amenities, such as exercise room or room internet access. Parking is terrible. Too few stalls, and the ones that are there are very narrow. But based on the beds alone, I'll go here first next time I'm in the area. September 28, 2014
Rated 4.0 out of 5.0 by Double check the bathroom door I wanted to try this hotel since it has a fitness center on the property and the other hotel I stayed at did not. This property is kept up much better than across the street hotel. They do try to put too much in a small room though. I felt crowded. I also got locked out of my bathroom. Don't ask me how but when you wake up and you are sleepy anyway and the bathroom door doesn't open you panic and have to wake up! I called downstairs and was told to open the door with a coin. It worked but this shouldn't have happened. I was there for a few short hours and do plan on staying there again to give it another shot. I like HIE properties. September 26, 2014
Rated 5.0 out of 5.0 by Carefree stay If you want a hotel without problems, this is your place to stay. It is attractive. Underground safe parking, pleasant professional staff, pool, gym, breakfast, good location for walking in Santa Cruz, close enough to the beaches and Hwy 1. Quiet, clean, comfortable and well cared for hotel with free internet, a large enough TV, and adequate space for moving around. Don't hesitate to visit it. September 26, 2014
Rated 5.0 out of 5.0 by Great place to stay in Santa Cruz This hotel is clean and efficient. It is not next to the ocean, but the boardwalk is only a short 5 minute drive down Ocean. Breakfast is good with many options. Lots of plugs and the TV offers a variety of channels as well as hdmi ports. September 21, 2014
Rated 5.0 out of 5.0 by Great place to stay The hotel was clean and the staff was very friendly. The good part is that the parking is underground so it felt safer. September 20, 2014
Rated 5.0 out of 5.0 by Clean, Quite and Convenient Good location, Clean and well maintained. I would stay again at this location. Was a great place to stay. Staff was friendly and very helpful September 18, 2014
Rated 5.0 out of 5.0 by Kalifornien Rundreise Gutes Hotel am Highway 1, für Rundreise geeignet. Besonders aufmerksames Personal. Etwas Verkehrslärm im Zimmer. Parkgarage. September 13, 2014
Rated 3.0 out of 5.0 by Gutes Hotel für einen Zwischenstopp Wir haben in diesem Hotel auf unserem Weg zum Flughafen SFO übernachtet. Das Zimer war ok, wenn auch etwas älter. Für eine Nacht ist dieses Hotel zu empfehlen, für einen längeren Aufenthalt aufgrund der Lage nicht. September 12, 2014
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