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Rated 4.3 out of 5 by 237 reviewers.
Rated 5.0 out of 5.0 by Hotel needs a sign on the street The driveway turning into the hotel parking lot is sharp and there is no sign to indicate there is a hotel there at all. Because of this it is easy to pass the hotel and my family did twice before they worked out how to make the turn. I thoroughly enjoyed my stay at the Holiday Inn Express and I will be making another reservation when I return to Santa Cruz in the Spring. The service was very good in every respect. November 18, 2014
Rated 5.0 out of 5.0 by great service My go too hotel in santa cruz. Joel and his staff are great. November 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Santa Cruz The staff and management handled our young travel baseball team without a problem. We had a great time and will be back again next year. November 12, 2014
Rated 5.0 out of 5.0 by Excellent customer service and comfy bed :) As I walked in the hotel, i was greeted by a friendly lady. I noticed I was IHG member of the day. She was so happy as I was. She gave me a cookie, water, and snack. I was able to upgrade my room. This was a wonderful feeling. It made my day. I love this place. I will be back. November 8, 2014
Rated 4.0 out of 5.0 by Great room Staff was very friendly and helpful. Parking is secure and easy access. Rooms are very good and comfortable. November 6, 2014
Rated 5.0 out of 5.0 by Great Stay in Santa Cruz Hotel was not only clean but all amenities were updated and impressive! Staff was very friendly and professional! Our room was clean, beds were comfy as well! October 30, 2014
Rated 5.0 out of 5.0 by Great Place I found the check in process and staff very smooth and very accommodating. The public areas were extremely clean. Our room was clean, comfortable and well appointed. The only draw back is the lack large signage..you will miss it if you are not really looking for it.. Other then that, I highly recommend this property. October 23, 2014
Rated 5.0 out of 5.0 by One of our better hotel experiences, ever Excellent experience. The room was spacious and the staff was most accommodating. The food was tasty and plentiful. The stay here far exceeded our expectations and was ideal for our purposes. It was a much nicer stay than several other places we have stayed in the past that cost more for fewer amenities. We will be back. October 22, 2014
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