Rated 4.1 out of 5 by 77
Rated 5.0 out of 5.0 by Zeddjb Traveling Through
My wife and I were just traveling through and as an IGH member I only stay at IHG hotels. We found this one through the Android App late at night and they were able to accommodate us very well. We pulled in very late, around 1:00am.
August 16, 2014
Rated 5.0 out of 5.0 by Drew618 Great hotel
Satisfied with my stay. One of the nicer Holiday Day Inns.
August 13, 2014
Rated 4.0 out of 5.0 by jace14 pull out bed was horrible
Very clean hotel. Friendly staff. Quiet room. The suite was very large which was nice. My complaints are I called the front desk to get clean towels at 11pm , I offered to bring the dirty ones to the desk for an exchange. The girl at the desk was very nice and said she would bring them to my room. Never happened. I called the next morning and they brought them up right away. The pull out beds mattress was absolutely horrible. I felt the supports in my shoulders and lower back, I put the mattress on the floor the 2nd night and still was uncomfortable. The bed for my son and his wife was comfortable.
August 11, 2014
Rated 3.0 out of 5.0 by Teritup Accommodating
The employee that's took my reservation booked our room for the wrong day, but the management was very helpful in accommodating us anyways. A couple newer employees were not very informative about Notre Dame University.
Overall, the beds were cozy and the rate was good.
August 7, 2014
Rated 4.0 out of 5.0 by aimeekei Great hotel but the garbage in all the receptacles was overflowing
As always Holiday Inn is the best place to stay that is why I was surprised to see all the garbage receptacles filled to overflowing with trash even on the ground around them. This is not usual for a Holiday Inn
August 5, 2014
Rated 4.0 out of 5.0 by 3ddie good and clean
Nice room. No person at desk when we left to check out. Had to leave note saying "send email w/ receipt". Also when we called to make reservation, we never received email confirmation
August 5, 2014
Rated 5.0 out of 5.0 by jamrrs2 Excellent Experience!
The suite was very spacious and the beds very comfortable (better than I have at home!) The sleep sofa was a little worn and sagging, but the little ones slept in it and had no complaints. There was a great selection each day for breakfast, including healthy choices. The staff was very attentive to our needs, but I would recommend having more than one person at the front desk at night. Sometimes the phone wasn't answered or people coming in looking for a room had no one to speak with because there was no one at the front desk, sometimes for 10 minutes or more (this didn't affect my stay, but just wanted to pass this along). We will definitely being staying here again!
July 31, 2014
Rated 2.0 out of 5.0 by Twirling Overpriced, completely lacking service, unacceptable cnx policy
It was very much overpriced during an event, very inflexible cancellationn policy, terribly under staffed everywhere (front desk, breakfast area, housekeeping) during our stay, housekeeping failled to stop by on a regular basis, you had to find fresh towels on your own, stairwells and other less traveled areas looked like they haven't been cleaned in quite some time.
Some rooms had clearly been smoked in - ewe!
For a premium price...your not in a very good neighborhood on top of all of the above!
THe only positive thing...if you can get beyond the above and can get into a smokefree room, don't mind making your own bed and taking out the garbage and hunting down your own towels.... the bed was actually fairly comfortable!?!
July 30, 2014