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Rated 4.2 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 Great Service Very attentive and good service. Rooms clean and bed comfortable. Would stay again at this property if in the area. February 24, 2015
Rated 4.0 out of 5.0 by Disappointed about lack of snow removal I waited to leave this property until 9:00 a.m. on February 19 in the hopes that the parking lot and drive would have been plowed and cleared of snow. Unfortunately, that was not the case. I had trouble getting my car out. I ended up in a panic because half of my car was stuck in the road and the other half was stuck in the hotel drive - tires spinning in all the snow. Absolutely no traction. It was obvious that no one had come to plow the hotel parking lot or the drive that morning. I don't understand why a hotel wouldn't have someone hired to plow their drive and lot first thing in the morning and multiple times after that to keep up with ongoing snowfall?! I am so glad my tires finally got some traction and I was able to drive away, but being stuck there - 1/2 in the road and 1/2 in the drive was terrifying when there was oncoming traffic also having a hard time navigating the dangerous roads. February 23, 2015
Rated 4.0 out of 5.0 by Good value Good value for the room, very comfortable and clean February 18, 2015
Rated 4.0 out of 5.0 by Another Choice Close to everything, including universities, gasoline stations, restaurent, etc. February 16, 2015
Rated 4.0 out of 5.0 by good hotel in an average area we like to travel in Holiday Inn Express properties when able and chose this hotel on our cross country trip. Good hotel, neighbourhood was average with few good dining choices (outside of fast food) in the area. Went across the street to Cheers (not that Cheers - think university drinking bar with good food, bad music and smoking allowed) and most sidewalks were not shovelled within 100 yards of the property mostly due to vacant buildings, but hard to walk around, without having to climb over snowbanks. February 9, 2015
Rated 3.0 out of 5.0 by Okay stay The hotel was clean, the wireless was great, and the bed was comfortable for the most part. I did not like the pillows. Also, I didn't realize breakfast closed at 9:30, so missed it by about 5 minutes... I personally think the breakfast should be open a bit later. This brought down the value of my stay. February 3, 2015
Rated 5.0 out of 5.0 by Business stay Very nice stay with dinning place and entertainment within walking distance January 30, 2015
Rated 4.0 out of 5.0 by Nice Experience Great stay. There was always someone at the front counter and staff was very friendly. The woman that worked behind the counter the night of the 27th was very helpful in suggesting a good place to eat and and watch the bulls game. O'Rourke's by the way is a perfect place to watch the game, get a bite to eat, and the bar food was really good. Bartender that night was a great guy that was extremely knowledgeable. Rooms were clean. The woman working the breakfast area was welcoming and attentive. I made it down to breakfast a bit late and she was about to clear out but she asked me if there was anything she could leave out and then confirmed again. I will definitely stay here the next time I am in South Bend. I hope all Holiday Inns learn from this one. January 28, 2015
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