Rated 4.0 out of 5 by 83
Rated 2.0 out of 5.0 by SeeSharpist Nice room, spotty utilities
Stayed here for two nights during the weekend of a friends wedding. Room was really nice: clean, well-kept, spacious. Main issues we had to do with the key cards and the water in the building.
During the 2 nights/days, our key cards deactivated or stopped working three different times. The staff replaced them quickly and politely each time, but it was definitely inconvenient when we had to do it. Especially when returning from the wedding festivities in the early hours of the morning, when all you want to do is go straight to the room.
The biggest issue we had was the water. At multiple points, we would completely lose water pressure in the room. Three times this happened while we were showering, twice during one shower. Nothing worse than standing there freezing with shampoo in your hair wondering if the water is even going to come back on. The mornings were a nightmare because of it.
The staff said it was a problem throughout the entire building. I'm sure it was only a temporary thing but we wish we'd had some warning that there even was a problem ahead of time, rather than just finding out for ourselves.
Overall nice place, we just had issues with this stay.
August 26, 2014
Rated 5.0 out of 5.0 by Soccer Dad 1 Great location and good breakfast.
Stayed at this hotel while at a soccer tournament in South Bend. Good location and breakfast. Will stay there again.
August 26, 2014
Rated 4.0 out of 5.0 by jace14 Need better pull out couches
The king bed was comfortable, but the pull out couch was terrible. I could fee the support in my back and hip.
August 23, 2014
Rated 4.0 out of 5.0 by LJimenez Great Hotel
Very Clean , great beds sleep like a baby. i definitely will use it again if im in the area
August 19, 2014
Rated 5.0 out of 5.0 by Pegalooch Clean, comfortable,
We were so happy to have chosen the Holiday Inn Express in South Bend, near Notre Dame. Our excellent experience began with a friendly smile at the check in desk. She was polite, cordial and helpful. The room was clean and spacious as well as comfortable! The whole experience was lovely.
August 18, 2014
Rated 2.0 out of 5.0 by Smiley85 Not Good
Without a doubt the worst stay at a Holiday Inn Express I have experienced in probably the past 2-3 years. I'm a platinum member and stay at HIE about 8-10 times per month. This location was very disappointing from slow check-in to no ink for their printer (not the cartridge in the printer, the hotel had no ink at all), terrible channel selection, wifi was down, and last but not least profanity laced conversation between staff in the hallway.
August 18, 2014
Rated 5.0 out of 5.0 by Zeddjb Traveling Through
My wife and I were just traveling through and as an IGH member I only stay at IHG hotels. We found this one through the Android App late at night and they were able to accommodate us very well. We pulled in very late, around 1:00am.
August 16, 2014
Rated 5.0 out of 5.0 by Drew618 Great hotel
Satisfied with my stay. One of the nicer Holiday Day Inns.
August 13, 2014