Rated 4.1 out of 5 by 242
Rated 5.0 out of 5.0 by wearytraveler10 Guest service beyond compare!
As a frequent guest of this Holiday Inn Express, I have gotten to know the staff on a personal basis so it comes as no surprise when I read the exemplary reviews about the service guests receive.
Take Tess, the front desk associate, who anticipates your every need before you even ask. Fran- who will astound you with her friendly exuberance and knowledge of the bay area. John- the front desk supervisor who means it when he says he will make your stay right. And of course Raj, the General Manager, providing the guiding hand and command and control that keeps this hotel running smoothly.
Last but not least, housekeeping queen Hortencia, sees to it that every room is absolutely spotless commanding a troop of housekeepers back and forth from floor to floor every single day.
This Holiday Inn Express is a case study in efficiency and execution and it shows!
September 27, 2014
Rated 5.0 out of 5.0 by Mazza8888 Good night's sleep
Convenient for a stopover en route to New Zealand, close to the airport and downtown San Francisco for sightseeing. Very helpful staff and comfortable room.
September 25, 2014
Rated 5.0 out of 5.0 by anchik17 Spacious room, great breakfast!
Comfortable bed, clean hotel. Very friendly and courteous staff made our stay here wonderful.
September 23, 2014
Rated 4.0 out of 5.0 by Ricodol Pleasant stay
We arrived in the AM and Tess at the front desk was able to get us an early check in. She was very friendly and helpful with directions.
The room was clean and very spacious and a comfortable bed was a plus. Hotel location is close to Hwy, gas stations & McDonalds next door. Breakfast is very good with lots of choices.
September 23, 2014
Rated 5.0 out of 5.0 by zindude99 excellent park-and-fly hotel
Stayed as part of a park-and-fly package ... this is the second time i've used the hotel for this purpose, and would use it again ... staff is very good, rooms are very clean and service to the airport was excellent
September 17, 2014
Rated 5.0 out of 5.0 by Bompa Great spot
I have stayed at this location more than 100 nights over the yea5trs before I retired this year. This is still the place we stay when we come to town for our baseball games.
The staff is always friendly and helpful... going out of their way to make sure we are comfortable.
My only gripes are that they do not carry the Giants games on their TV system and they have stopped having fresh baked, warm cookies in the afternoon...
September 15, 2014
Rated 5.0 out of 5.0 by PatB54 Clean modern room near the airport
This is the second time that I stayed in this hotel. Both times I found the room to be clean, quiet and modern. It is close and convenient to the airport and the shuttle service is reliable.
September 13, 2014
Rated 5.0 out of 5.0 by John760 Convenient, good service, nice facility
Good choice for access to San Francisco International Airport.
September 11, 2014