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Rated 4.2 out of 5 by 257 reviewers.
Rated 5.0 out of 5.0 by convenient value for the price conveniently located attentive courteous staff clean facility October 20, 2014
Rated 5.0 out of 5.0 by 5 STAR SUNSHINE BREAKFAST ! You dont need an alarm clock at this Holiday Inn Express. The exquisite aroma of bacon, eggs and coffee sifting gently through the hallways awakens you to a wonderful breakfast served at 6 am. There's cheese blintzes, sausage, sliced turkey and gravy, hot biscuits, hot and cold cereals, yogurt, a variety of fresh juices and one of a kind cinnamon rolls all waiting for you. An amazing pancake machine dispenses hot pancakes at the touch of a button and everything is well stocked, you never need to worry about coming late. But don't plan on dieting. It's hard to resist indulging with a hearty breakfast like this. And while a piping hot meal warms your stomach, breakfast supervisor Jackie will warm your heart with her down to earth, easy going style. Clean rooms, friendly staff, and a delicious satisfying breakfast- thats good enough for me! -- October 20, 2014
Rated 5.0 out of 5.0 by Preflight Rest Very friendly staff, clean room and very comfortable bed made for a very nice preflight rest. Great location. Only two minutes to car return. October 19, 2014
Rated 5.0 out of 5.0 by Convenient to SFO airport Fine hotel with easy access to SFO airport; free shuttle October 16, 2014
Rated 5.0 out of 5.0 by Wonderful Stay and close to transportation I had a wonderful stay at this Hotel. The rooms were clean, the staff was pleasant at all times, and the comp breakfast each morning was more than great! October 15, 2014
Rated 5.0 out of 5.0 by AOK Great stay. We were there just for the evening - staff made our stay enjoyable. October 14, 2014
Rated 2.0 out of 5.0 by Unacceptable experience! In general, HIEX San Francisco Airport North has met my basic expectation to HIEX brand even the price during my staying period was a little bit higher than usual. However, there was one thing made me very disappointed about the hotel and I will never never come back to this hotel. I had booked 3 nights in the hotel, in the night of second day, I had checked with reception and inquired if it was possible to store 2 pieces of luggage in the hotel as we are going to travel to south of California the rest of our holiday and will come back to stay in the hotel again in 4 Oct, the night receptionist (a gentalman)told me that he need to check with his manager and let me check with day shift staff next day morning. The 3rd day (20 Sep) morning , I checked with a lady receptionist about the luggage storage, she told me that hotel normally only provide same day complimentary storage and will maximum offer 3 days complimentary storage for the guest, but she agreed to store our luggage after I explained that we will travel along south California and will come back 4 Oct for overnight staying and catch next day's flight, she checked system and found my reservation, she told me just bring the lugggage down and she will help to store. But that day we came back to hotel late in the evening and unable to bring down luggage in the night. So in the morning of 21 Sep, when I checked out at reception and asked duty receptionist (another lady)for luggage storage, she said it will not be the complimentary store and hotel has to charge $10.00 per piece/per day of the luggage, I tried to explain what her peer told me the day before, but this duty lady said her peer yesterday didn't have right to promise to me, then I said I want to talk to the manager on duty, she said she was the manager, I said I want to talk to the manager on duty who has name tag hang on the wall of reception (Sorry I forgot his name), then this lady called this MOD and spoke via phone, then she told me what she said before was also the answer from that MOD. So I just asked her that I want to speak with her manager via the phone, then she called and told that guy I want to speak with him over the phone, then the most critical October 13, 2014
Rated 4.0 out of 5.0 by pretty good pretty much average Holiday Inn Express experience. Close to runways, so convenient but not the quietest night's sleep. October 9, 2014
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