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Rated 4.2 out of 5 by 305 reviewers.
Rated 5.0 out of 5.0 by Customer Service at its Finest! Thank you for making our short stay so perfect! We loved every moment and can't wait to return next year! January 23, 2015
Rated 5.0 out of 5.0 Good holiday I had a good visit,stayed near the airport due to a very early flight out. January 18, 2015
Rated 3.0 out of 5.0 by Good location near airport The hotel is clean and comfortable near the airport. I would give 4 stars but for the staff. Upon arrival, I waited for the shuttle only to see one of the dozens of shuttle buses pull away from me while I tried to stop it. I called the hotel and the staff member was more interested in arguing with me than determining if that shuttle was mine and how long I would have to wait. Then, upon checking in, I asked about a cab to downtown in the morning and was assured that a 10 minute advance notice would do it. First thing in the morning, I ask for a cab and was advised it might be 45 minutes or might not happen at all until a cab did come 15 -20 minutes later. Something is amiss in staff training. Otherwise, the staff were pleasant and efficient in check in/check out. January 17, 2015
Rated 5.0 out of 5.0 by Love at first sight From the moment you walk into this Holiday Inn Express, you know you've come to the right place. The lobby marble floor sparkles like glass and the adjoining breakfast area is clean as a whistle. After receiving a hearty welcome and efficient check-in by the front desk staff, you're on the way to your room and a pair of stainless steel elevators for which you never have to wait. You stroll down a quiet corridor on soft carpet and upon entering your room, you're ready for a great night's sleep. A big beautiful Holiday Inn matress awaits you with no pressure points on any part of your body, non-allergenic curtains and upholstry to keep the air fresh, everything immaculate as can be. The rest of your stay is perfectly complemented by the well equipped business center, a gym with treadmill and cycle and a jacuzi pool for soothing relaxation. From the moment I stepped into this Holiday Inn Express, it was love at first sight. January 17, 2015
Rated 5.0 out of 5.0 by Love at first sight From the moment you walk into this Holiday Inn Express, you know you've come to the right place.The lobby marble floor sparkles like glass and the adjoining breakfast area is clean as a whistle. After receiving a hearty welcome and efficient check-in by the front desk staff, you're on your way to your room and a pair of stainless steel elevators for which you never have to wait. You stroll down a quiet corridor on soft carpet and upon entering your room, you're ready for a great night's sleep. A big beautiful Holiday Inn matress awaits you with no pressure points on any part of your body, non-allergenic curtains and upholstry to keep the air fresh, everything is immaculate as can be. The rest of your stay is perfectly complemented by the well equipped business center, a gym with treadmill and cycle and a jacuzi pool for soothing relaxation. From the moment I stepped into this Holiday Inn Express, it was love at first sight.. - January 14, 2015
Rated 5.0 out of 5.0 by Exceptional serevice Fran (I hope that is her name) was the night clerk when I arrived at the hote. I asked her about various tourist attractions in SF, particularly visiting Alcatraz. She provided great information including how to access the BART and which stop to exit. She was very helpful. Additionally, she greeted me courteoously and friendly upon my chedkin. Finally, the breakfast area was very nice and inviting and the person in charge of the food ensure the various items were alwasy available as well as ensured the food and dining areas were kept clean. January 13, 2015
Rated 4.0 out of 5.0 by Perfectly serviceable Ideal for a stopover after late arrival at the airport January 8, 2015
Rated 4.0 out of 5.0 by Decent Hotel Clean and decent hotel. Convenient to airport with free shuttle service. January 7, 2015
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