Rated 4.7 out of 5 by 88
Rated 4.0 out of 5.0 by CallmeShakey Good clean comfortable hotel
Please make sure they listen when booking!
Other than that my expeirence was ovall very good, restuarant opposite easy walking
July 3, 2014
Rated 5.0 out of 5.0 by doodaa Clean, smelled wonderful and great front desk personnel.
Upon entering the lobby, I was greeted with a smile from the front desk...also asked how my day was when returning in the evening. The aroma in the hallways and room was amazing....so clean and fresh. The room and bathroom were very clean.
June 29, 2014
Rated 3.0 out of 5.0 by Airwing Great Stay - Clean Rooms! Front desk hit or miss
My review is from a road warrior perspective being on the road 40+ weeks out of a year and staying all over the USA. First off, the road warriors will like this hotel! This hotel exterior is extremely clean and maintained. The amenities like the pool area and fitness room is extremely clean. Must say my experience with Holiday Inn has been horrible checking in!! The guy "didn't" greet us with a smile, looked at our reservation and said "I see you have an AAA Rate". I guess he thought we lied to get the AAA rate, ask for our AAA card. The guy didn't say Welcome or how are you doing, "typical Holiday Inn". Personally, I think it was very folly and low class in my opinion for him to ask for the card. "First off, we are gold member and it’s on file." Secondly, we are paying Guests and the guy was more concern with catching us in a lie than providing an excellent guest experience when checking in. Regarding the room, the room was a very large suite which was "very clean", appealing and spacious. The room was equipped with fridge, microwave and sink. The bed/pillows were comfortable and so soft. The bathroom had all the necessary toiletries and extras. Our suite was located on the backside of the hotel overlooking the pool on the 3rd floor. The noise level was "none"; the room was next to the elevator. If you have conference calls and etc... you can work in peace at this hotel. The housekeepers don’t slam the doors and bump the walls when cleaning! The housekeepers are nice and helpful. Regarding the breakfast, can't rate didn't go. Restaurants are within walking distances, large and small food chains/grocery stores. Freeway access isn't close, but the hotel is located in a peaceful area. I don't this is a small town it’s more of a little city. Would've given 5 stars but the desk clerk wasn't friendly initially when checking in. Honestly, later on the guy who checked us in appeared to be very nice and friendly. I just wish Holiday Inn clerks was a little more guest service oriented when checking in and hold their front desk clerks to a higher standard. The Holiday Inn front desk is always 95% of the time a hit or miss.
June 28, 2014