Rated 4.2 out of 5 by 99
Rated 4.0 out of 5.0 by anyjacky 房间比较宽敞
October 13, 2014
Rated 5.0 out of 5.0 by Diane43 Friendly atmosphere
I felt very safe, everyone I meet was very helpful
October 9, 2014
Rated 2.0 out of 5.0 by 12345-quick Room clean, beds very comfortable, hot foods poor!
Overall I can recommend this hotel for it's excellent beds, and room very clean. TV selection excellent. Some staff very good, day and afternoon front desk and your cleaning staff were great.
***BACK ENTRANCE NEVER WORKED despite changing room key three times. Suggest a better way to handle such inconvenience was to instruct someone on staff to then hold that back door for packing and unpacking instead of forcing customer to repack and take car around front to get in.Nobody offered that - Although someone did accompany me on initial check in but all had to be repacked in car and brought around the front to do it.
Lobby and elevators had odd smell. While coffee and hot beverages were always available, coffee extremely bitter.
Amenities available were very mixed, ***ALL HOT FOOD and packaged food, baked goods AND COFFEE WERE VERY POOR. Only milk, juice, fruit, cold ceral and toast edible, coffee extremely bitter. Standard things like tea and creamers were availble.
***Food Staff needs more training to pay attention at breakfast area and respond more appropriately to what is happening at the time. This was NOT a language problem.
*Air conditioning quiet and good. Front desk staff during day and early evening helpful and pleasant.
October 2, 2014