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Rated 4.5 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Dinning area There could have been one more person to handle the amount of guests. Quantity of food was poor and no one to keep room clean between guests. August 14, 2014
Rated 5.0 out of 5.0 by Great Location Great place to stay! Staff was great, rooms clean.. August 8, 2014
Rated 4.0 out of 5.0 by Room a/c and heater noise The room air conditioner/heater made too much noise. Other than that, the room was clean and the staff were very nice. August 7, 2014
Rated 2.0 out of 5.0 by bed and breakfast were good The bed was comfortable and the breakfast staff was great, she kept the food coming and the breakfast area very clean. August 7, 2014
Rated 5.0 out of 5.0 by Fantastic stay!! And Emily is great!!! During check-in, Emily suggested that I sign up for the rewards program that no one had ever mentioned to me before. She was so helpful and sweet. When I got to my room, my air conditioner was broken (and permanently blasting TONS of cold air), but when I called Emily, she came up to my room to try to fix it. When we couldn't figure it out, she upgraded me to a suite for my three night stay. She was really exceptional. Room was spotless and smelled clean (instead of musty like some hotels do). The room service staff even wrote me friendly notes every day thanking me for my stay. Doesn't get much better than that. My only complaint would be that there wasn't as big of a breakfast selection compared to other hotels (I travel every week for work), but was delicious, fresh, and frequently re-stocked. Thanks for a great stay! I'll be back! PS - Give Emily a raise! August 5, 2014
Rated 5.0 out of 5.0 by Great Location Will be staying here again! Very nice property and great location. Close enough to Grand Rapids. Easy access to everything! August 5, 2014
Rated 5.0 out of 5.0 by Ty HIE We stay at HIE across the country... This location is the best one in the chain. I seldom take time to give praise; but, this stay deserves my time. July 31, 2014
Rated 5.0 out of 5.0 by Good location & comfortable room My needs recently brought me to the Grand Rapids area where I stayed at the Holiday Inn & Suites in Walker, Michigan just outside of Grand Rapids. this turned out to be a very convenient location - just 15 minutes away from Grand Rapids. The room was very comfortable - appointed with just the amenities I needed. If, I need to return to the area, this will be my first choice. July 29, 2014
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