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Rated 4.4 out of 5 by 50 reviewers.
Rated 3.0 out of 5.0 by Nice stay Hotel was accomodating for our large group. They made space available for us to meet socially as a family group and spend time together after the funeral we had come to attend. We made a lot of noise in the late evening but there was space for us to do that without bothering other guests. There were renovations underway during our stay. This was a big nuisance and I wished that we had known ahead of time because some of our group have trouble with stairs and the elevator was out of use sometimes. Of course this would have changed our booking so I can see why they did not tell us. I do think it was in bad faith: one should not have to ask "Are you renovating" at every booking. February 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed, friendly staff. We always stay here when we visit Walla Walla. The staff are very friendly and accommodating. They found a charger we left in the room and shipped it to us. Will stay there again. January 31, 2014
Rated 4.0 out of 5.0 by Amazing staff and comfortable beds! As prior reviews have stated, EVERYONE of the staff were absolutely amazing, friendly and extremely helpful! I had to stay there for 6 weeks for training purposes and the staff went out of their way to make sure we had as much comforts as home as possible! The beds were very comfortable and they have an assortment of pillows to choose from as far as soft, medium or hard! They also have a mini kitchenette that came in extremely handy for those people who stay more than a night! The wifi was kinda spotty, especially on the 3rd floor. Although after speaking with the staff about the issue, I discovered that they were in the process of revamping there wifi service to a much faster service. Unfortunately, I of course did not benefit from this, but customers will start enjoying the service in January I believe! The continental breakfast includes the basic scramble eggs, bacon, sausage, ham, biscuits and gravy, pancake maker, muffins, toast, cereal, fruit and coffee. Although I didn't use it much, they also have a nice little pool, hot tub and gym. They were always very clean! I can not say enough about the staff! They truly take care you! Veronica was outside one cold morning sprinkling ice melt around my car so I wouldn't slip and fall! Thank you to all the wonderful staff at Holiday Inn Express, Walla Walla! You made our experience a great one! Thank you! December 19, 2013
Rated 5.0 out of 5.0 by Benni I visited this hotel with my wife and we had a most enjoyable stay. Jennifer the front desk manager is amazing and I really appreciate her help making this stay memorable. Their Jakuzi Suites are to die for. The relaxation that can be achieved makes all worries forgotten. The waffle maker was temporerily broken and they were ammediatly working to fix it like a well oiled machine. Thank you for your courtesy. December 19, 2013
Rated 5.0 out of 5.0 by comfortable bed, great service and good food We enjoyed our stay tremendously!! The room was great, bed very comfortable and the staff was outstanding. The breakfast was very good. I felt at home and would definately stay again. December 2, 2013
Rated 5.0 out of 5.0 by Clean Room and Great Breakfast We had a wonderful 2 night stay in this hotel the weekend of Nov 15-17th. The pool and hot tub were clean and warm. The hotel was quiet and the beds very comfortable. My children loved the wide variety of breakfast items. We will stay here again on our annual visit to Walla Walla. Heidi November 20, 2013
Rated 5.0 out of 5.0 by Great stay, outstanding staff service We stayed one night while wine tasting in W2. We have stayed in a number of hotels and B&Bs in past visits but this was the first time we stayed at the Holiday Inn Express. We will stay here on any future visits. The rooms are a very good value, well appointed and comfortable. The free breakfast is top quality--scrambled eggs, sausage, biscuits and gravy, pancakes for a hot meal and the full range of cereals, breads, bagels, fruit, juices, etc. for those looking for that breakfast option. The location off the main highway is convenient to most of the wineries. It's not downtown but W2 is not a big city and nothing is more than a short drive away. But it was the staff service that made this an outstanding stay. We were headed out Saturday PM for dinner and stopped at the front desk to chat. The clerk asked about or plans and when we mentioned the restaurant we were headed to, she was instantly on the phone to it and was informed there was a 40-minute wait for a table. She suggested the Brik Bar & Grill as an alternative, got on the phone again, and although the restaurant was busy, there was a table for 4 waiting for us when we got there. (By the way, the Brik is a very good choice--good food, good service, a good wine list). Our stay there was a very good experience. November 12, 2013
Rated 4.0 out of 5.0 Wall of Smoke This hotel was fine except for the twenty or so smokers who congregated at the entrance forcing all guests to go through a wall of smoke going into or leaving the lobby. November 10, 2013
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