Rated 4.3 out of 5 by 90
Rated 4.0 out of 5.0 Recent stay
Rooms were clean and up-to-date, bed was soft for my tastes.
Breakfast was slightly above average, staff in the breakfast area were attentive to refilling and cleaning.
Invoice was not delivered to my room, stopped at front desk and got a copy at check-out.
August 27, 2014
Rated 4.0 out of 5.0 by kayb44 Good service
We needed a crib and a room large enough to accommodate our large family. The crib was in the room when we arrived. Staff were friendly and helpful.
August 23, 2014
Rated 5.0 out of 5.0 by ChristinaTAL Great room and service
Everything when smoothly; customer service was quick and efficient. We really enjoyed the room; despite being right off the lobby the room was quiet and we had a great nights rest. Good location for visiting downtown Walla Walla and local wineries that are on the outskirts of town.
August 22, 2014
Rated 5.0 out of 5.0 by CharlieE Walla Walla Holiday Inn
This was my first time to Walla Walla Washingtion and I enjoy the area very much. In particular, the Holiday Inn provided an excellent hotel environment with a modern upgraded facility and location.
August 21, 2014
Rated 1.0 out of 5.0 by JAUB Don't stay here!
My family and friends came to Walla Walla for the purpose of going wine tasting. We had a total of three rooms during our stay and during our time, I don't think I slept more than eight hours over two nights!
While the staff was of fair quality, the breakfast had limited choices, the noise level was excessive and the quality of our "Executive" room was hideous. I would never stay here again nor would I recommend this hotel to anyone else.
We chose a Holiday Inn branded hotel for the usual consistency of quality. The entire experience was subpar and the quality poor.
August 15, 2014
Rated 5.0 out of 5.0 by qrstr outstandng staff
the nicest and friendliest staff i have experienced in a while, and incredibly helpful. really can't say enough about the people who worked there. outstanding!!!
August 10, 2014
Rated 5.0 out of 5.0 by Grieving Traveler Great Staff
We had a death in the family and all met and stayed at this hotel. I do not believe there is another hotel that would have accommodated us any better. The staff went out of their way to put us all in one area convenient to the Dining Room as all our family met daily in the Dining Room and used your patio area. Again your staff made this as pleasant as could be under the circumstances. Absolutely the most comfortable beds and pillows I have had in my travels.
August 9, 2014
Rated 3.0 out of 5.0 by Smith92 Poor customer service
Hotel was okay, but customer service was unsatisfactory. Would not recommend based on recent visit.
August 6, 2014