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Rated 4.3 out of 5 by 89 reviewers.
Rated 4.0 out of 5.0 by Good service We needed a crib and a room large enough to accommodate our large family. The crib was in the room when we arrived. Staff were friendly and helpful. August 23, 2014
Rated 5.0 out of 5.0 by Great room and service Everything when smoothly; customer service was quick and efficient. We really enjoyed the room; despite being right off the lobby the room was quiet and we had a great nights rest. Good location for visiting downtown Walla Walla and local wineries that are on the outskirts of town. August 22, 2014
Rated 5.0 out of 5.0 by Walla Walla Holiday Inn This was my first time to Walla Walla Washingtion and I enjoy the area very much. In particular, the Holiday Inn provided an excellent hotel environment with a modern upgraded facility and location. August 21, 2014
Rated 1.0 out of 5.0 by Don't stay here! My family and friends came to Walla Walla for the purpose of going wine tasting. We had a total of three rooms during our stay and during our time, I don't think I slept more than eight hours over two nights! While the staff was of fair quality, the breakfast had limited choices, the noise level was excessive and the quality of our "Executive" room was hideous. I would never stay here again nor would I recommend this hotel to anyone else. We chose a Holiday Inn branded hotel for the usual consistency of quality. The entire experience was subpar and the quality poor. August 15, 2014
Rated 5.0 out of 5.0 by outstandng staff the nicest and friendliest staff i have experienced in a while, and incredibly helpful. really can't say enough about the people who worked there. outstanding!!! August 10, 2014
Rated 5.0 out of 5.0 by Great Staff We had a death in the family and all met and stayed at this hotel. I do not believe there is another hotel that would have accommodated us any better. The staff went out of their way to put us all in one area convenient to the Dining Room as all our family met daily in the Dining Room and used your patio area. Again your staff made this as pleasant as could be under the circumstances. Absolutely the most comfortable beds and pillows I have had in my travels. August 9, 2014
Rated 3.0 out of 5.0 by Poor customer service Hotel was okay, but customer service was unsatisfactory. Would not recommend based on recent visit. August 6, 2014
Rated 5.0 out of 5.0 by Good value, excellent customer service, clean rooms, fabulous showers! I'd recommend the Holiday Inn Express in Walla Walla, WA, to anyone. I've done business in WW for over 8 yrs, and always stay at the HIE. The facility is clean and recently remodeled (modern)...the air conditioners work great and are quieter...the pool is fab...the rooms are really nice with a kitchen nook and EXCELLENT shower...the maid service/cleaning group is very service oriented and the rooms are super clean...and the best part of the HIE is their Excellent Customer Service with all staff, especially the front desk. Thank you to all at the Walla Walla Holiday Inn Express! August 5, 2014
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