Rated 4.3 out of 5 by 76
Rated 5.0 out of 5.0 by Gwinnie Good bed, superb shower, food, service, quiet, great
The Walla Walla Holiday Inn is very well constructed. It was Fourth of July and I just barely heard any fireworks and got great sleep. The hotel was recently renovated and to my utter amazement, the tub had been replaced with stone walk-in shower with beautiful, sturdy glass doors, an absolute delight. Bed was superb as was food and the employees were wonderful and I want to say a special thank you for the girl who cleaned my room. There is not one thing I would change about my stay and I look forward to staying again.
July 10, 2014
Rated 5.0 out of 5.0 by lola42 bed was comfortable - very important
Asked for directions to italian restaurant, received wrong directions. However front desk person was polite and patient. She had an angry customer before i checked in. Customer was very irate, front desk person handled best that she could and kept calm.
July 9, 2014
Rated 5.0 out of 5.0 by pytnfx Excellent Service
Excellent Customer Service from the staff! I would definitely stay again.
July 7, 2014
Rated 3.0 out of 5.0 by geep Not a good stay
The staff is inconsiderate and sloppy. The room is OK but everything else is quite poor. The price is much more than most Holiday Inn Express properties. The location is in a bad area of town. The food was worse than one would expect. Overall I give this place a 2 or 3 out of 10.
July 3, 2014
Rated 4.0 out of 5.0 by Susanbl Handicap access limited
Wide enough doorways and adequate grab bars in bathroom but tub floor a little slippery. Hallway carpet very thick, difficult to push wheelchair. Front doors and room doors have to be held open manually, so difficult to manage by ourselves. Hotel staff did not offer to help with doors or baggage or to push wheelchair over carpeted hallway.
July 2, 2014
Rated 5.0 out of 5.0 by Marie1976 Great stay!
Very clean, very comfortable hotel. This hotel was perfect for our family. The breakfast selection is much greater than traditional continental breakfast fare. The staff was very helpful.
July 2, 2014
Rated 5.0 out of 5.0 by ToddL427 I love this place!
I travel a lot and this hotel and staff are the best I have seen. Beautiful rooms, freindly staff, it does not get any better!
July 2, 2014
Rated 4.0 out of 5.0 by canuckz Elevator
Elevator very slow. Breakfast items kept running out and staff were slow to replace.
June 27, 2014