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Rated 4.3 out of 5 by 86 reviewers.
Rated 1.0 out of 5.0 by Don't stay here! My family and friends came to Walla Walla for the purpose of going wine tasting. We had a total of three rooms during our stay and during our time, I don't think I slept more than eight hours over two nights! While the staff was of fair quality, the breakfast had limited choices, the noise level was excessive and the quality of our "Executive" room was hideous. I would never stay here again nor would I recommend this hotel to anyone else. We chose a Holiday Inn branded hotel for the usual consistency of quality. The entire experience was subpar and the quality poor. August 15, 2014
Rated 5.0 out of 5.0 by outstandng staff the nicest and friendliest staff i have experienced in a while, and incredibly helpful. really can't say enough about the people who worked there. outstanding!!! August 10, 2014
Rated 5.0 out of 5.0 by Great Staff We had a death in the family and all met and stayed at this hotel. I do not believe there is another hotel that would have accommodated us any better. The staff went out of their way to put us all in one area convenient to the Dining Room as all our family met daily in the Dining Room and used your patio area. Again your staff made this as pleasant as could be under the circumstances. Absolutely the most comfortable beds and pillows I have had in my travels. August 9, 2014
Rated 3.0 out of 5.0 by Poor customer service Hotel was okay, but customer service was unsatisfactory. Would not recommend based on recent visit. August 6, 2014
Rated 5.0 out of 5.0 by Good value, excellent customer service, clean rooms, fabulous showers! I'd recommend the Holiday Inn Express in Walla Walla, WA, to anyone. I've done business in WW for over 8 yrs, and always stay at the HIE. The facility is clean and recently remodeled (modern)...the air conditioners work great and are quieter...the pool is fab...the rooms are really nice with a kitchen nook and EXCELLENT shower...the maid service/cleaning group is very service oriented and the rooms are super clean...and the best part of the HIE is their Excellent Customer Service with all staff, especially the front desk. Thank you to all at the Walla Walla Holiday Inn Express! August 5, 2014
Rated 5.0 out of 5.0 by Great Staff The staff at this hotel is second to none. On our first night we arrived late after a hard day's drive. The night clerk went out of her way to find an apple and banana in the kitchen for my wife to eat before bed. We stayed two nights and the staff were all very friendly and courteous. It's the little things that make for a great stay! August 2, 2014
Rated 5.0 out of 5.0 by nice pool and breakfast we were in town for a family reunion the hotel was centrally located near town and friends and family stayed also. Grandkids loved the pool and the pancake maker was a hit for breakfast as were all the choices. the family eating place within walking distance was a great choice for a quick dinner after a long drive. The cookies at 7 pm was a hit. July 26, 2014
Rated 5.0 out of 5.0 by Great place to stay in Walla Walla We enjoyed our stay very much. Friendly and helpful front desk staff with minimal wait for check-in. We were particularly impressed with the size of the rooms. With 4 adults staying in one room it can be pretty crowded but there was plenty of room for us and all our luggage. And the beds were extremely comfortable - best hotel bed I've had in a really long time. July 24, 2014
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