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Rated 4.9 out of 5 by 193 reviewers.
Rated 5.0 out of 5.0 by Another great stay I am at this hotel about once a month and it never seems to fail. Despite the hotel being full most of the time, the staff seems to know all of the regulars and even some of the first time visitors. August 25, 2014
Rated 5.0 out of 5.0 by Very good experience Great room, very comfortable. Staff was exceptional. Food and beverage was very good also. Only negative was that I thought the price was high for the area and the overall services. August 20, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service Excellent place to stay. Only complaint was the noise above our room. August 20, 2014
Rated 5.0 out of 5.0 by One of the Best Hotels Ever!! After many stays at this hotel I can tell you it is one of the best managed hotels you will find anywhere. There is a true culture of customer service here and it produces an outstanding customer experience. Friendly staff, clean well maintained, and freshly prepared rooms. I would highly recommend this HIX. August 20, 2014
Rated 5.0 out of 5.0 by Great Stay Was very comfortable. I have no complaints. Room was clean, pool looked nice and the dining area was nice. Nice people and staff and great patio. August 19, 2014
Rated 5.0 out of 5.0 by Favorite Place to Stay We have stayed in this hotel 3 times. The rooms are clean, the beds are comfortable and the food is very good. However, the staff is what makes this such an exceptional place to stay. On our last visit, we happened to mention that it was our 33rd anniversary. When we checked out the next morning we were surprised to receive an anniversary card, signed by all the staff. They also provided us a bag breakfast because our schedule required us to leave before 6:00 am. Now that is service you rarely find these days. We will stay here every time we are in the area. August 18, 2014
Rated 4.0 out of 5.0 by My stay in NIles We mainly stayed in Niles to see a baseball game on our way through Ohio to Michigan. Our room and was great! A bar/restaurant with the same happy hour prices would be nice and maybe a shuttle service to and from the baseball stadium. Thanks for your time. August 18, 2014
Rated 5.0 out of 5.0 by Business Travler I am a platinum member who travels all over the country every week. This is the best Holiday Inn experience I have ever had. So much so that I actually sent out an email though out my company to recommend it. Great job guys. August 17, 2014
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