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Rated 4.9 out of 5 by 432 reviewers.
Rated 5.0 out of 5.0 by great service I over all had an excellent experience at the holliday inn express hotell August 24, 2015
Rated 5.0 out of 5.0 by Top HIE This HIE is far and above many others of the brand, as well as most of the competing properties with which I am familiar. It is always super clean and very well-maintained everyday, not just during periodic 'remodling'. It is always quiet with hotel rules intended to minimize disturbances to customers' rest. The standard issue HIE breakfast is always served hot and fresh and the dining area is cleaned often throughout the breakfast serving hours. The extras offered at this inn are always welcome, including evening receptions with a wide selection of complimentary snack food and dinner selections, plus beverages on select weekday evenings.The Ownership, the Management, and the Employees of this inn are a special group of individuals. They obviously understand the "hospitality" industry and demonstrate that understanding on every visit I pay to the Warren location. They make this particular HIE the standard by which I judge all the similar brands, as well as other HIE locations. There are no unwanted surprises at this location. Quality and consistency are the constants. Keep up the great work folks! August 20, 2015
Rated 5.0 out of 5.0 by Haven from a bad day We travelled from Canada to attend a friends 60th anniversary party. From previous experience we expected the trip to take 6-7 hours, For some reason that Saturday our route was filled with traffic causing many delays. We arrived 5 hours later than anticipated in the pouring rain. The staff were wonderful and the pot of hot soup MOST welcome. A comfortable sleep and beautiful breakfast brought a whole new attitude!! August 20, 2015
Rated 5.0 out of 5.0 by friendly, attentive staff We enjoyed our stay. The bed could have been more comfortable, but the choice of pillows was great. The staff was courteous and helpful and there was always good food in the lobby which was a bonus! August 19, 2015
Rated 5.0 out of 5.0 by Gorgeous Patio- wonderful hotel This hotel is more like a boutique hotel than a chain. Personal service, extremely clean, great breakfast, cold water bottles offered at the desk at anytime. Very nice rooms. The best is the beautiful back patio with a water fall open for guests for breakfast and in the evening- with plenty of seating. Made for a great visit. August 18, 2015
Rated 5.0 out of 5.0 by Work/Getaway My wife and I are always very glad when we get to stay at the Youngstown N Holiday Inn Express. The staff is excellent and very friendly and pay special attention to the needs of the customers. We have stayed here many times over the years and when there is not a room available (if I wait too long to reserve a room) we am very disappointed. We look forward to visiting you location in the future. I visit our shop in Warren and my wife hitches a ride on your shuttle to the mall. Thanks again for a well managed facility and staff. Sincerely, August 17, 2015
Rated 5.0 out of 5.0 by Customer Service Oriented From The Onset My wife happened to pick this hotel simply based on the location (halfway point between destinations). Just prior to arriving we read that they were rated as the best Holiday Inn in North America for 2014. Once we arrived it was obvious why! We were promptly greeted by a courteous staff member who offered us soda/water and fresh Spunkmeyer cookies. We also were able to enjoy the Happy Hour, which included a variety of free finger foods. The staff member in the dining room even went out of her way to make my kids mini hot dogs. The rooms were super clean (chrome fixtures were shiny) and the bed was comfortable. We used the pool area and the outdoor patio area, which had a great ambiance. There were also a variety of free snack foods available the entire night, including bagged pretzels and popcorn. The kids were quite excited about this! As the adults, we appreciated the friendliness of all of the staff. They were proud of their award and appeared to be working hard to maintain it. It was my best experience at a Holiday Inn ever, hands down! August 11, 2015
Rated 5.0 out of 5.0 by SK Review Wonderful overall Relaxing experience. I would always prefer to stay @ same hotel again. August 11, 2015
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