Rated 4.9 out of 5 by 114
Rated 5.0 out of 5.0 by Mitten14 Amazing Hotel-if only they were all this good!
I have stayed in many Marriott properties, but never a Holiday Inn. This was vastly superior! The lobby was warm and welcoming; the staff was friendly, knowlegable and courteous; the food choices at breadfast were numerous and all delicious (love the pancake machine!) and the afternoon snacks were great too. My group had a bowl of veggie soup between a wedding and the reception a few hours later, it was perfect. The rooms were a notch or two above any of the Marriott Fairfield Inns. They've even thought of the need for a magnifying mirror in the bathrooms! We also loved the "Adult only" times for the pool area. I wish all hotels could be like this one, it's Top-notch!
February 26, 2014
Rated 5.0 out of 5.0 by T Jude Best Holiday Inn I've ever experienced! - And close to being best overall lodging experience!!
Great people-Attitude helpfulness and interest in pleasing guests.
Great breakfasts and happy hour!!
Rooms well appointed, comfortable and squeaky clean!
Can't rave enough about this Holiday Inn Express.
February 26, 2014
Rated 4.0 out of 5.0 by JGL107 WiFi Service
Overall the hotel experience is good. The only complaint I have is with the quality of the WiFi service. Intermittent and bandwidth needs to be increased for overall load of use by guests. I have stayed multiple times and this seems to be a constant issue on any device I use.
February 23, 2014
Rated 5.0 out of 5.0 by BsnTravlr Overall Experience
It has been awhile since I have had the pleasure to stay at this hotel. I have stayed at IHG properties (and a few others) all over the US and Mexico. Regardless of price, this hotel sets the standard for excellence in customer relations, service and comfort.
One example: on at day when the temp was -10F, I went out to my car in the morning and found the hotel had cleared the car of snow and ice. You just don't find that service anywhere.
February 3, 2014
Rated 5.0 out of 5.0 by GE Vic Wonderful staff, great service, clean, comfortable rooms
I always look forward to arriving at this hotel, as the staff is so welcoming. The hotel is clean and located close to shopping and great food. It's a great location for a "get away" , believe it or not! Business travel has to include this hotel! Watch for the great meet and greet reception complete with hot food/dinner!
February 3, 2014
Rated 5.0 out of 5.0 by jamie69 Great hotel and Staff
Best Holiday Inn I have stayed at, Staff is very good and courteous, place is always immaculate
February 1, 2014
Rated 5.0 out of 5.0 by JJCarolina Wonderful Staff
This is our choice whenever we are in the area. It is just perfect for grandparents, our children and their children. There is something special for each age group and interest level. We appreciate all the comforts and we love the breakfast.
January 5, 2014
Rated 5.0 out of 5.0 by Tomcat2006 A consistently pleasing hotel stay!!
I frequent other hotels when traveling. It is from this experience that I will tell you how wonderfully terrific this HIX location truly is. I have stayed at this location many times over the years. During different seasons and weather. I find that there is a culture here of customer satisfaction and service that is hard to match. The mangement and staff are outstanding. I highly recommend this hotel.
January 2, 2014