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Rated 4.9 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by Perfection In all areas This hotel executes everything down to the smallest detail with perfection. I am a professional market researcher and have done many customer satisfaction surveys and know what it takes to achieve perfection from a customers perspective. In every case the people make the difference. The staff at this hotel executes everything with perfection, they are friendly and always asking to make sure you are happy as a customer. The lady in charge of the breakfast food service is the best I have ever experienced. When we were checking out my wife asked for a bottle of water and the staff insisted she take two bottles. Just a small example of exceeding customer expectations on every aspect. If I am ever close to this hotel when traveling I would go out of my way to stay here again. Your staff and hotel is the best I have ever experienced. I have traveled the world in my job and you solidly stand above the rest. Thanks for making our stay such a pleasurable experience. October 15, 2014
Rated 5.0 out of 5.0 by Awesome Hotel Our trip to Warren, Ohio was stressful due to a death in our family. The hotel staff was fantastic, anything we needed they were there to take care of it. The hotel was clean and quiet, which is what we needed to get through this tough time. October 13, 2014
Rated 5.0 out of 5.0 by lighting better lighting in bathroom for my age could not see real good October 13, 2014
Rated 5.0 out of 5.0 by As always........ ...this is the only place I'll EVER stay while in the Warren, OH region. Consistently great service, great attitude by ALL their staff and extremely clean & comfortable rooms. Best experience ever staying in a hotel.....without question!!! October 9, 2014
Rated 5.0 out of 5.0 by Wedding This place is awesome. We were pleasantly surprised. Champagne, snacks, $.25 drinks (to shelf) what more could you ask? October 7, 2014
Rated 5.0 out of 5.0 by Best hotel staff I always enjoy my stay at the Holiday Inn Express Warren/Niles..........the hotel staff is the best, the suite is comfortable, and the breakfast is always superb. October 6, 2014
Rated 5.0 out of 5.0 by Excellent Choice This hotel went beyond my expectations. The staff was friendly and gave out free soda, water, and food throughout the day. Someone then came around in the afternoon with chocolates and ice. Great location! October 6, 2014
Rated 5.0 out of 5.0 by Exceeded our expectations Everything was amazing. Pool was clean. Pool area was beautiful. Rooms were clean. Staff was very friendly and helpful. October 2, 2014
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