Rated 4.9 out of 5 by 170
Rated 5.0 out of 5.0 by rayelynn This is the place to stay
I can't say enough about the friendliness of the staff. From the time you check in till the time you leave they make it very clear they are there to make you as comfortable as possible.
The hotel has great amenities.
July 21, 2014
Rated 5.0 out of 5.0 by 51moonbeam Fantastic customer service
This was a wonderful hotel. The ambience is awesome. The outside patio area is a great place for sitting and relaxing. I enjoyed the Happy Hour. I did not get a chance to enjoy the pool, but it was very clean and looked inviting. I was here for work and was only here two nights. I was supposed to be here all week, but was sent somewhere else after the second day. Hotel front desk staff offered me a beverage for my drive. That was such a treat and very much appreciated. I did not sleep well, but I can't say it had anything to do with the hotel itself, although the bed was a little firmer than what I like. The only thing I might have on the negative side was that it seemed a little pricey for the area, even including the little extras.
July 20, 2014
Rated 5.0 out of 5.0 by Rafe1230 A great choice for the area
I am not a fan of HI Express, generally. I like to stay in Holiday Inns, or other hotels that have restaurants onsite. However, this hotel has many food choices within 1/2 mile. There is a nice pool, dining area, a nice outdoor patio. There are manager's gatherings in the evening, and the breakfast choices are very good for this class of hotel. There is also a shopping mall and movie theater across the street. I will stay there again when in the area.
July 19, 2014
Rated 5.0 out of 5.0 by TJ and BE nice place
We have stayed at this hotel 3 times and have had a great time each time and the staff have been very helpful
July 16, 2014
Rated 5.0 out of 5.0 by PaulJ77 Great place to stay!
Love this place, afternoon happy hours, cookies on check in, great breakfast choices, one minute pancake maker, relaxing tables outdoors by the waterfall, this is one of the better hotels that I have stayed at in a long time.
July 14, 2014
Rated 5.0 out of 5.0 by christian1209 visita
todo estuvo bien durante la estancia no tuve ningun problema y lla habitacion estuvo todo OK
July 11, 2014
Rated 5.0 out of 5.0 by Rob 1195 The Best
We are from Canada.First time staying at this property. We have travelled and stayed at many hotels over the years and I can say that from the time we checked in to the time we left there was nothing negative you could say about it. Everything was excellent and the staff went above any possible expectations. Will Stay again every time we are visiting the area .Thank you Holiday Inn Express (Warren/Niles Oh. )
July 11, 2014
Rated 5.0 out of 5.0 by dad0 Fantastic customer service.
We live locally, but stayed overnight on the fourth of July as a mini vacation. There are plenty of things to do nearby (we went to a minor league ball game, but there are great restaurants, a mall , and a movie theater all within walking distance). We couldn't have been happier than if we had stayed at a five star hotel in Vegas. The pool and hot tub area is beautiful, and opens in to a lovely courtyard with a pergola, fountain and lots of flowers. We ate our breakfast out there too. The customer service from the staff was perfect, and the little things they provide really make an impression, like water and soda on the way in or out, mid- day snacks in the breakfast area, fresh fruit and cookies always available. The only (slight) negative was that the price was a litte high for a Holiday Inn Express, but it WAS a holiday weekend, and I would do it again as a splurge.
July 10, 2014