Rated 4.8 out of 5 by 227
Rated 5.0 out of 5.0 by kcharn2 Great night's sleep
Stayed here evening prior to Mud Ninja obstacle course race. Great hotel. Very quiet. Room was spotless. Bed extremely comfortable. Bathroom nice. Breakfast was good. Highly recommend this place.
July 30, 2015
Rated 3.0 out of 5.0 by jmh1234 Charged Twice / Unprofessional Manager
I was charged for two rooms during my stay, although I had only booked and stayed in one room. Luckily I noticed this extra charge as I was reviewing my credit card statement. I then called the front desk and the worker told me he would talk to the manager and have it taken care of. I watched my credit card balance for days and no refund was given. I called back multiple days later and was able to speak to a manager. She went on to tell me that I booked two rooms. She said we were given a room on the first floor and the third floor, when in reality, no one stepped foot on the third floor, nor were we ever told about it at the front desk or given keys for another room. All paperwork that I signed made reference to the one room in which we stayed. Throughout the conversation on the phone I was given no apology and was made to feel that I had made the mistake or I was being deceptive. She told me that she would refund the second room "this one time." Her accusatory approach was very unprofessional. I am rating the staff and service as poor simply because of my negative experience with this particular manager and the mistake that was made with my reservation, requiring two separate phone calls to eventually receive a refund for the second room. The stay would have been very enjoyable otherwise.
July 29, 2015
Rated 4.0 out of 5.0 by nanc95 comfortable bed and clean room
The hotel was clean and the staff was helpful, Dealy in cleaning our rooms, one day the room was not cleaned until we called.
July 28, 2015
Rated 4.0 out of 5.0 by ChristineB13 Brief stay but worth it
This property is in an ideal location for travelers. It was ideal from us coming from Columbus to Hillsoboro for business. The property is very clean. The beds are extremely comfortable. The staff was very friendly. The pool was delightful. I think our only somewhat negative is the breakfast that was basic but uneventful. If we have to stay her again I think we would choose to pay for a better breakfast elsewhere. All in all we would stay again and recommend it to others.
July 27, 2015
Rated 5.0 out of 5.0 by Ruggie Great sleep....great service
Cant wait to go back. Great food. The pool was very clean. The staff went out of there way to help.
July 27, 2015
Rated 5.0 out of 5.0 by Tittle Traveler Comfortable and safe environment
My sister and I were traveling on a genealogy adventure, looking for relatives from the early 1800s, who lived in the area. We found the hotel extremely clean and the staff accomodating. The bed was so comfortable, I didn't want to get up in the morning. It was a safe, business and family environment. We liked it so much we extended our stay by 3 nights.
July 26, 2015
Rated 5.0 out of 5.0 by swinslow64 Clean accommodations, attentive and friendly staff.
My stay at the Washington Courthouse, Ohio, Holiday Inn Express was 5 stars. I had requested a room in a certain area of the hotel and that request was granted without problem. All appliances in my room worked well (except when we had a storm and short power outage which affected the entire city). The staff were excellent, greeted me when I came and left, provided printed maps and directions to places I needed to go. Within a day, I started referring to returning to my room as "going home." As a female traveling alone, I felt safe at all times. My room was clean, comfortable and roomy. I am a light sleeper and the room was quiet. When I had the privacy card on my door, Housekeeping slipped a note under the door letting me know how to get anything I might need. I had a newspaper waiting for me in the morning and hot, fresh coffee 24/7.
July 23, 2015
Rated 5.0 out of 5.0 by Firstbird05 Home Again
Back to the old hometown for high school reunion. No motels at all when I grew up there. Have stayed at this property before and it always feels welcoming and the staff do a great job of making a person feel "at home" while on the road. Quiet, clean and comfortable. What more do you want?
July 23, 2015