Rated 4.3 out of 5 by 47
Rated 5.0 out of 5.0 by Conferenceattendee123 Knowlegable and friendly personelle at front desk
Very happy with our stay, our bed, our room, the cleanliness and feel of the lobby, the helpful staff at front desk.
This reservation rate, even though an advance purchase, which was already quite low, was reduced, significantly when I mentioned, after your inquiry, that there was a terrible smell coming up from our bathroom sink.
I have tried to remember her name, or even find it on my receipt, but am unable to find it. I commend her for her very courteous and business-like manner, while making sure that we would not let that "smell" keep us from thinking very highly of Holiday Inn Express.
(We checked in on November 22nd, 2013 and out on November 23rd, 2013. We came to this hotel to be near the Maverik Center for the TIME OUT FOR WOMEN conference held there that weekend.)
I hope that you will research just who this woman was and not only commend her for "thinking on her feet", but also use her to train future employees.
November 27, 2013
Rated 5.0 out of 5.0 by TJnWJUT Best experience at a hotel on a long time
Everything during my stay exceeded my expectations. The night person was wonderful. IHG is very lucky to have her.
November 17, 2013
Rated 5.0 out of 5.0 by Dragracr Great Hotel, Will be back again next time!
I had a great stay at this Hotel. The staff, location and property are wonderful. I would recommend it to anyone!
November 5, 2013
Rated 5.0 out of 5.0 by Dorie4 reasonably priced for excellent quality
everything was very nice and the staff were very helpful and
friendly. The only little issue was we'd arrived at about 3 pm and
our room was not ready. We were told it would be 20 to 30 minutes and we said okey. The room then was ready in 30 minutes. Other
than that, everything was just fine.
October 30, 2013
Rated 4.0 out of 5.0 by Reighzhel Clean, comfortable, great location
Excellent hotel! Very convinent if in Salt Lake City for the maverik center because it is within walking distance. He one downside is that it is most definitely a more family oriented hotel because of the waterslide which can be hear from your room. Other than that it was a very nice hotel.
October 30, 2013
Rated 4.0 out of 5.0 by TMcC48 Great people, nice hotel and great location.
Other than all the kids, it does have a water park, it is a very nice hotel. I will always return because it is nice, clean, the hosts are very nice and it is close to the Maverick Center. I would also go with my grandkids. Very nice I will return again and again.
October 22, 2013
Rated 3.0 out of 5.0 by Scott4boisestate There's a reason the Staybridge next door is always full
And you can get a room here ...
I am sorry I have never given a ihg property a bad review but this place is not that great the bed was horrible and I was told I was getting my normal king bed but got 2 queens instead.
The breakfast was good though better then the normal..
The tv was limited on channels..
All in all I would give this a 2 or 3 star
October 20, 2013
Rated 2.0 out of 5.0 by samt1987 disappointed to say the least
I basically live out of hotels so I have multiple rewards memberships at different hotel chains but I always prefer to stay at holiday inns. I was bringing my wife to the Salt Lake area for her birthday and thought this would be a great choice in a hotel for us. I was told that I was upgraded to the king executive suite and was shocked (and not in a good way) to find that their "executive" suite was nothing more than a king bed, couch, and a kitchenette sink. it had a standing shower only (which had either a no water pressure setting or one that peeled your skin off) and the air conditioner was not working properly. the bed was extremely uncomfortable, most of the holiday inns I've stayed at have those wonderful memory foam mattresses, but this was an old, worn out, thin, spring mattress. it was late when we checked in so I didn't feel like dealing with switching rooms that late at night. when I checked out in the morning I told the lady at the front desk about my experience and she kindly said "oh ok, well thanks for staying with us". I will continue to stay at holiday inns because I do think they are great hotels but will be staying far away from this one in the future.
September 17, 2013