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Rated 4.3 out of 5 by 24 reviewers.
Rated 5.0 out of 5.0 by Friendly staff and clean accomodations. My family has stayed here 4 times in the past year. We came back because we know we could count on reliable services. June 10, 2013
Rated 5.0 out of 5.0 by Fun and Relaxing!! We had a great time at the Holiday Inn Express in West Valley. It was like a mini vacation! The beds were so comfortable and the rooms were clean and neat! The kids enjoyed the pool and the fun breakfast! There was a nice variety of food and the staff was so great! I give this hotel a five star rating because they deserve it! Thanks for the great vacation stay! May 31, 2013
Rated 5.0 out of 5.0 by Great place to take family We were looking for something that would keep the kids entertained and comfortable for us and affordable. This hotel offered everything we were looking for. the breakfasts had lots of variety and the staff was very accomidating to our needs. The location was perfect, close to nice eating establisments,shopping and entertainment. I would stay here again and I am recomending it to my family and friends! May 25, 2013
Rated 4.0 out of 5.0 by Convenient Location Nice staff This hotel was in a good spot for me to get around. The breakfast was fine but I have been travelling alot lately so it gets old. The only real complaint I had about the hotel was that the mattress in my room was older and felt uncomfortable. Not the end of the world but they need to be updated. Other than that its alot like most of the other express hotels. May 7, 2013
Rated 5.0 out of 5.0 by Great Hotel! Wonderful stay! Definitely will recommend this hotel! May 4, 2013
Rated 5.0 out of 5.0 by Best staff I have ever seen. Best hotel stay in a long time. It was the best staff I have ever seen. April 19, 2013
Rated 3.0 out of 5.0 by Family Fun Hotel room was clean comfy &a fun family experience. The price seemed a little over priced for the waterpark and room. Room could of been larger & there was no cribs available for my infant son. But overall the family experience was fun! April 1, 2013
Rated 3.0 out of 5.0 by Favorite Place to Stay I have stayed at this property over 50 nights and have always enjoyed the experience. When I bring my family the waterpark is a huge hit with the kids. For the most part, my last visit was the same. I did have a few negative experiences this time that I normally don't. I wasn't recognized as a priority club member when checking in. My wife needed to shower before a big meeting and couldn't get any hot water. I went to the front desk to let them know and they already knew and told us they were working on it. I wish they would have informed us when we checked in rather than letting us find out on our own. Finally, we were near the lobby area and the noise from other guests was terrible past midnight. People laughing, yelling, running around. I would have expected the front desk to ask them to quiet down or have them go to the party room or something. Unfortunately, you can't be perfect all the time, but this place is most of the time! March 21, 2013
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