Rated 5.0 out of 5.0 by TD77 Wonderful place
Great facilities, great staff. Very clean. I stay here very time I visit Winona. Best in town
May 19, 2013
Rated 4.0 out of 5.0 by Redrum29 stay 5/3 - 5/5
Clean, comfortable and reasonably priced. Breakfast is OK but eggs are too heavily soaked in butter. Also "kitchen area poorly organized. Plates & silverware - hot service- pancake maker-breads&bagels-toaster-n cereal-fixings-cold items-juices&water is a much better arrangement.
May 10, 2013
Rated 5.0 out of 5.0 by golfpro GREAT hotel. No HD tv.
One of the nicest HI Express I've stayed in, very new, and built well. Excellent fitness room.
I wish they had saved a little money and paid for HD tv service in the rooms. It's 2013, HD tv should not be an option!
April 24, 2013
Rated 5.0 out of 5.0 by Holmbrau62 Winona HI Express
The ambiance of the hotel was very inviting upon arrival and check-in. Upon arrival at my room I was very impressed with the accommodation and the crisp, clean feel of the room. The bed was very comfortable - the mattress perfect for my tastes. Breakfast was appealing with many enticing options. I couldn't believe it was complimentary! Next time I will bring my swim suit and gym clothes so that I can try out the pool and fitness studio!
April 9, 2013
Rated 5.0 out of 5.0 by Greg2Missy Great Hotel with Great Service!!!
We had a GREAT time at this Hotel!!! Kids enjoyed the pool and staff was EXTREMELY Friendly and Helpful!!!!
Convenient parking and easy to find if you don't know the area.
Highly recommend for a family or just a couples getaway!!!
March 26, 2013
Rated 3.0 out of 5.0 by Donna08 A little disappointing this time
We were a little disappointed this time in this Holiday Inn Express.
Nice comfortable rooms but the housekeepers need to pay more attention to detail. when was the last time they used a vaccum around the edges of the room, doorway and hallways. Seems like they go down the middle and that is it.
Also the breaksfast area not kept as clean in the morning. Generally someone is always cleaning tables and keeping the counters and waste baskets emptied. This was not the case this time. there were several empty tables but no one around to wipe them off. The Little kitchen was a mess. Waste baskets over flowing. Need someone to pay more attention to keeping things clean during the breakfast time when lots of people coming through. Very disappointed. I have never stayed in a Holiday Inn Express where this has occured before.
March 22, 2013
Rated 4.0 out of 5.0 by Van707 A late check out
I just had a couple of things.
1. I get up early and several times during my stay the breakfast did not open until after 6:30
2. My plane was delayed at Lacross and wanted to get a late check out at 12:00 which was only an hour later than normal and the lady at the desk said I could stay until 11:15 but that was it. I never had that problem before.
The rooms were very nice and they even up graded me to a nicer rooms
March 6, 2013
Rated 2.0 out of 5.0 by dkdaisy Poor Staffing
We stay at your property very frequently in Winona, Mn. as its a central location to meet with our family and grandchildren. We have always been satisfied with your hotel and why we keep coming back time after time. This past visit you appeared to be completely booked and understaffed as the breakfast staff person was very rude, did not work efficiently to service the eating area, and just had a plain bad attitude to many of the guests. The other guests were just as upset, not just us.
Plus your pool and hottub did not work. It took most of Saturday to get someone in to even look at the temperature controls. The hottub was colder than the pool.
These are just simple amenities to your hotel, I understand ~ but stays are planned around these amenities and both incidents was either poor staffing or poor attitude from the staff ~ that make for a pleasureable stay that we as customers are paying for.
March 4, 2013