Rated 4.7 out of 5 by 262
Rated 4.0 out of 5.0 by jassam12 hotel visit
good stay quiet spot internet service very intermintit
April 25, 2015
Rated 3.0 out of 5.0 by JeanJack Visiting Relatives
Things have changed since our last visit.. We stayed for 8 days. We requested highest floor and did receive a room on the 4th floor. Thank You. Check in was very professional. Thank You. However, Carpeting on our 4th floor badly needs to be replaced. We had to be especially careful not to trip. Average room appearance. Comfortable Bed. We did however experience several irritating issues. On 2 occasions we came back to our room at night and walked into a freezer. Someone I'm assuming our room attendant had turned the air conditioning down to 60. One night we did not sleep due to the invasion of a baseball club. I finally had to open my door and ask to please keep the running, yelling, and excessive slamming of doors, which happened to be on both sides of us, . I should not have had to do this. I couldn't believe someone wasn't handling this situation as the hotel looked booked. After listening for several hours I finally called the front desk .and was informed they had tried to calm these guests down and had already received several complaints. He stated he would make a note of this incident. The next morning we stopped by the front desk nothing had been discussed or reported. Like it was no big deal. Unfortunately to us it was . The final straw was coming back to our room one late night and finding our room had not been cleaned. No towels, no coffee, and no TP. I called the front desk, same person on duty and was told housekeeping had gone home. Really! He also stated I must have put the do not disturb notice on the door. Which we hadn't. I was not a Happy camper and he knew it. He then asked if there was anything he could do. Towels, etc. were then brought to our room. He also stated this time he would make a note and the next day a manager would be contacting us. This did not happen.
April 24, 2015
Rated 5.0 out of 5.0 by Baja RC Great sfaff.
Helped us with information ,about the town, services, directions. Help with some personal needs we had..
April 23, 2015