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Rated 3.7 out of 5 by 239 reviewers.
Rated 4.0 out of 5.0 by Bed and internet Pros: The view is excellent. The staff are courteous. Close to Bar Harbor and the entrance of Acadia National Park Cons: The king size mattress is sagging. The internet connection is very poor. Most of the time we could not get connected. August 24, 2014
Rated 5.0 out of 5.0 by Really nice resort property located near Acadia and town This is a very nice property on the water with a very nice pool. The room was comfortable and we had a nice breakfast buffet (kids eat free helped keep the cost down). The shuttle to town was frequent and convenient. The only thing that would make me consider another property is that they are not located in the town, but none of the other chains are located there either (few large hotels in the town). Regardless, it was only a five minute drive into town or to Acadia so the location was still great. August 24, 2014
Rated 5.0 out of 5.0 by Nice motel I did not review points or gift like I was supposed to. August 20, 2014
Rated 5.0 out of 5.0 by Overall Excellent Excellent accommodations. Excellent service. Excellent meals. Overall excellent rating. Could stand a fresh coat of paint and some new carpeting, though. August 18, 2014
Rated 3.0 out of 5.0 by Good location The hotel is basically fine, although I was very disappointed in the particular room I had, directly overlooking a fenced-in dumpster corral. Not only was it unsightly, the early AM dumping of bottles wasn't the most appealing way to be woken. I suppose this is just the luck of the draw, as obviously, most rooms don't have this "view". The front desk staff are professional, if a bit standoffish. Wouldn't hurt to smile once in a while. Best feature of the hotel is its location, about equidistant from Bar Harbor in one direction and an Acadia entrance in the other. I'd stay again, but ask for assurance that I'd get a better room location. August 18, 2014
Rated 3.0 out of 5.0 by Underwhelming experience As a long standing priority club platinum member the hospitality factor at this property was a huge disappointment! Our initial room was over the stinky dumpsters. We requested a change and were relocated over the dirty laundry area. There was no greeting or acknowledgement of our platinum status and when we inquired about this, we were told that there was none and not to expect free bottled water either! Thankfully we were only in Bar Harbor two nights, and the room was very clean. The onsite coffee shop was another disappointment. The guide to services in the room stated that the coffee shop opened at 6:30 however the front desk told us not to bother to go down until 6:45 at the earliest! There is a full restaurant on site, but that opens later as well. Oh and by the way the muffins & bagels arrive even later than that! Truly without a doubt this is the least welcome that we have every experienced at any IHG property! August 17, 2014
Rated 5.0 out of 5.0 by Nice............... Very nice location, grounds are amazing. Pool and hot tub are great. The restaurant on premises had the best lobster of the week. Recommend to anyone..... August 17, 2014
Rated 1.0 out of 5.0 by Made us sleep on an air bed! This was the worst hotel experience for us after paying so much money for the room. First off, we were checked in to a room which when we entered was occupied by someone else. Then in the second attempt, we were provided another room when we entered we found out that it was not double bed . We had specifically booked double room since we were a family of four. When we came back and asked they said they didn't have anything else and offered us air beds! Unfortunately we had no other choice and ended up sleeping on it wand woke up with a sore back after paying such a high price for the room. Also the bar tender and the breakfast servers were the least friendly in any decent hotel I have stayed in. Overall it was a very bad experience. August 15, 2014
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