Rated 3.4 out of 5 by 7
Rated 3.0 out of 5.0 by JamieC Okay, nothing to get excited about
First time at an Indigo because I was a bit curious. Seems like a European style hotel with fake wood floor and stand up shower.
Good TV service
No bar, and not a real restaurant, just a couple quick service options.
August 18, 2014
Rated 1.0 out of 5.0 by John_MA Overall not a good experience
The Indigo is only opened a month or so. Having spent a lot of time staying in IHG properties, including seveal Indigo Hotels, I had expected more but was disapointed. The overall property is very basic and utilitarian, I didnt get a feeling of comfort.
There were several problems encountered from cups used in room not being washed and soap, shampoo and laundry bags not being replenished when used. However the most troubling issue was the restaurant closing early. I returned to the hotel after 9pm and found the reasturant area abandoned. The front desk assured me that the restaurant was open until 10pm and that someone would be there soon. I eventually found the guy running the restaurant but he informed me that he had closed up early as business was slow and he had now set the tables for breakfast so there was nothing he could do. After some discussion he was persuaded to go ask the kitchen if they could even do a salad for me. He returned to say that they would but only in a to-go box. I then proceeded to wait 30 minutes for my $22 salad with a small piece of salmon in a styrofoam box. Meanwhile two other parties arrived at the restaurant to be told it was closed and similarly ended up settling for food in containers.
On the positive side the bed was very comfortable and their was no noise. The coffee machine in the room does a great job.
August 17, 2014
Rated 5.0 out of 5.0 by Shawn37 A wonderful new hotel
This was our second time staying at a Hotel Indigo which we booked based on the wonderful experience we had the first time in another city. Again, all of the staff was absolutely wonderful, helpful and sincere. Our server at the restaurant in particular was a joy to talk to each time we went.
The room was clean and very comfortable and the bathroom was spacious. Our beds were a little hard (but I always prefer a very soft bed so they usually are in hotels).
Overall, we very much enjoyed our stay and will definitely return in the future.
August 9, 2014