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Rated 4.6 out of 5 by 474 reviewers.
Rated 4.0 out of 5.0 by Wonderful Staff! The staff met all our needs including moving rooms for better location and providing a deep clean because all of us had pet allergies . The 9th floor terrace bar was a special treat with views and fire pits. The location was close to transit and stadium. Many restaurants in walking distance. We all loved the hotel. November 23, 2014
Rated 2.0 out of 5.0 by Nice hotel but poorly handled customer service issue My husband and I recently stayed at Hotel Indigo for a business/vacation trip. The location is good - close to restaurants, bars and the waterfront. The interior is nice, well decorated and clean. We were given a room on the 9th floor with a nice view; it was on the same floor as the patio bar. There were a lot of partiers on our floor - a bachelorette party and others. Unfortunately, our neighbors decided to play very loud music around 11:30p on the second night of our stay (and were up late the night before). We called the front desk who said that they would send someone up but nothing came of it. In the end, rather than bug our neighbors, we simply went down to the front desk and asked to be moved. They found us a room on the 2nd floor with a strange odor to it. The next morning, in the light, we realized that we were eye level with the hotel's roof top units and wondered if the room was bringing in the exhausted air. It wasn't ideal but we made the best of it. We stayed 4 nights with this hotel and accrued $164 in parking charges alone. It seems like the front desk was run by nice staff, however, these staff were unable to recognize an issue or provide any sort of remediation for our trouble. Where was the management? For this reason, we will not be returning to Hotel Indigo. November 20, 2014
Rated 5.0 out of 5.0 by Highly Recommend This hotel is located in the heart of downtown and within walking distance to many great restaurants and bars. The staff was courteous and extremely helpful throughout my stay. I would definitely stay here again in the future. November 20, 2014
Rated 5.0 out of 5.0 by Well positioned, quality Hotel with excellent Staff and Service Modern hotel with good facilities and well positioned in the Gas Lamp Quarter. Large, well equipped Guest Room with spotlessly clean and spacious bathroom. Excellent staff - very friendly and welcoming, efficient and nothing too much trouble. I would recommend the Hotel to anyone. November 19, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Wonderful spot to stay, downtown in the Gas Lamp district. Easy access to shops and restaurants, wonderful front desk service, decor is modern without being cold, room was very comfortable and clean. Will definitely stay here again and will look for this brand in other locations. November 17, 2014
Rated 5.0 out of 5.0 by Hotel Indigo San Diego This is a uniquely decorated and appointed hotel with wonderful views. The rooms are clean and comfortable. The only drawback is that the only available parking is ridiculously expensive. It would make me consider other hotels if I was on a personal trip instead of a business trip. November 17, 2014
Rated 5.0 out of 5.0 by Great location and wondeful service Our experience at this hotel was definitely 5 Star. Staff is exceptional and treat their loyal IHG members royally. The hotel is in a great location - can walk to many restaurants, shops - and the baseball field. The rooms are comfortable with great linens, amenities, etc. Would definitely stay here the next time we are in San Diego! November 17, 2014
Rated 5.0 out of 5.0 Upscale Downtown accommodations are perfect Decor wants to invite you in and the Staff welcomes your stay. There was no greater feeling of home than meeting Mom at the front door. It was just that good. Staff remembered me and asked about the experiences they recommended. Bed was perfect, room was comfortable, food downstairs was inviting and delicious. Service was top notch. There is no way to have a better hotel experience. November 17, 2014
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