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Pet policy image

We welcome our four-legged guests

It's easy to bring your pet along when you stay with us.* Just book online, then call the hotel directly to give them your reservation confirmation number and ask them to add your pet to the reservation. To keep all our guests happy, including those not traveling with four-legged friends, some restrictions apply. Ask the hotel about our pet policies, guidelines and applicable fees.

*All Candlewood Suites hotels in the Americas are pet friendly. For pet policies at all other locations, please contact the hotel directly.

Standard pet policies and guidelines

Weight restrictions 
Maximum weight of pet varies by property. Contact the hotel directly for details.

Vet records 
Proper medical certification specifying that all vaccinations are up to date must be available upon request.

Non-refundable pet fee 
A Pet Policy Letter will be presented at the time of check-in, and a non-refundable fee will be charged to the guest’s account. Fees vary per hotel.

While you’re away 
Pet may be left unattended in your suite. However, if you leave the premises of the hotel with your pet unattended in the suite, the pet must be in a crate or pet carrier while you are gone.

Pets must be on a controllable leash at all times when outside the guest suite.

Restricted areas
Pets are not allowed in the public areas of the hotel such as the Fitness Center or Swimming Pool.

Pet waste 
Guests must walk their pets in designated walk areas and are responsible for picking up after their pet in and around the hotel at all times.

Housekeeping service 
Housekeeping Service—the pet must be removed from the suite prior to housekeeping service or other arrangements must be made with hotel management.