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Important Announcements
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We've Renovated!

We have recently renovated our lobby and guest rooms.

Candlewood Suites Chesapeake/Suffolk

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Quick Info

Highlights

  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Chesapeake/Suffolk
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 571 reviews
87%
Recommend This Property

Ratings Breakdown

571reviews

  • 5 Stars
    414
  • 4 Stars
    71
  • 3 Stars
    36
  • 2 Stars
    19
  • 1 Stars
    31

Overall great hotel

By

September 18, 2023

I enjoyed my stay here, and I will be coming back in the future. Customer service was great and I love the fact that I could check in early.

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Emergency Lodging

By

September 14, 2023

This room was booked based on being told there was only a one time charge for our dog and then we were charged 3 pet fees!

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Do Not Stay Here!

By

August 28, 2023

Woke up to ants all over the nightstands, bed, chair beside the bed and bathroom sink and counter. There were hundreds. They got all over my boyfriends CPAP machine and possibly in it. The room did have a slight odor when we got in there the night before. Thought maybe either the last guest cooked something strange or it was because the air was not on much. Our room was on the second floor as well. Told the two women (Samantha and Yvette) at the front desk before checking out. Showed her pictures. Yvette stated she had to talk to her manager and she would have an answer when we checked out. Went to desk to check out and Yvette stated they would take $50 off. The manager she had to talk to was Samantha. Why didn't Samantha, who was standing there, speak up when I first informed them. This is unacceptable. The entire hotel needs demolition. Other guests reported issues in their rooms as well.

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General Manager is rude and obnoxious

By

August 23, 2023

There were many issues but the biggest one is that of the general manager. She was rude and unapologetic. My husband travels for work and can spend months on end in one of your locations and have been doing so for the past 5 years. When inquiring about a king size bed to make a request to his employer the general manager called the employer and lied stating I was trying to upgrade our room. That was not the case. She instructed her staff to be rude as well. I literally watched her speaking aggressively and down to an employee. You wonder why you can't keep staff. She's the reason! And if she's calling don't even bother. The laundry and the gym are on top of each other. Fix the power so it stops with the glitches! Give more than one set of towels if the person is staying long term. The booking was for a month!

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FAQs for Candlewood Suites Chesapeake/Suffolk

  • Yes, Candlewood Suites Chesapeake/Suffolk offers complimentary parking for hotel guests.

  • Candlewood Suites Chesapeake/Suffolk offers in-room kitchens in all of our suites. Our full kitchens have with everything you need to cook your own meals while traveling. Visit our Amenities page for more details.

  • Complimentary parking is available at Candlewood Suites Chesapeake/Suffolk for hotel guests.

  • No, Candlewood Suites Chesapeake/Suffolk does not have a pool.

  • Check-in at Candlewood Suites Chesapeake/Suffolk is from 4:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Chesapeake/Suffolk offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Chesapeake/Suffolk.

  • Yes, there is an onsite fitness center at Candlewood Suites Chesapeake/Suffolk.

  • Rates for accommodations at Candlewood Suites Chesapeake/Suffolk vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Chesapeake/Suffolk has 102 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Chesapeake/Suffolk. There is a pet deposit per stay of 75 USD. Our Pet Policy: Pets allowed with nonrefundable fee. Up to 75 for 1 thru 6 nights and up to 150 for 7 nights or more. Each pet must weigh less than 75lbs Pet agreement must be signed at check in. Record of complete updated vaccinations required No snakes allowed.